Lia Hyundai of Albany


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1253 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 3.7222222/5Overall Rating 3.7222222/5Overall Rating 3.7222222/5rating 3.7222222rating 3.7222222
Original
Overall Rating 2.0833375/5Overall Rating 2.0833375/5rating 2.0833375rating 2.0833375rating 2.0833375
94% Would Recommend
100% Business Response
Latest Review 4 days ago
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Always a great experience when we need to get our car serviced.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 04:54 PM
Carmon C. at Lia Hyundai of Albany responded on 01/18/2018

Thank you for posting your review.

Carmon

Stanford T. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"frienday service"
friendly and prompt service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 02:23 PM
Carmon C. at Lia Hyundai of Albany responded on 01/18/2018

Thank you for posting your review.

Carmon

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall visit"
i recently was at Lia My experience was top notch. Very professional and was told the job would take an hour. One hour later the job was completed and I was on my way. Could not be happier with the experience and as always the staff was very courteous and friendly. Highly recommend this dealership.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/17/2018 12:52 PM
Carmon C. at Lia Hyundai of Albany responded on 01/17/2018

Thank you for posting your review.

Carmon

Raghupat R. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
Review was good
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 05:55 PM
Carmon C. at Lia Hyundai of Albany responded on 01/16/2018

Thank you for posting your review.

Carmon

Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Very helpful
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/13/2018 07:29 AM
Carmon C. at Lia Hyundai of Albany responded on 01/15/2018

Thank you for posting your review.

Carmon

Erin D. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
The service was excellent and staff were friendly. The work was completed in a timely fashion. I really like and appreciate the service I receive here.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/11/2018 12:58 PM
Carmon C. at Lia Hyundai of Albany responded on 01/11/2018

Thank you for posting your review.

Carmon

Eric Q. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"on time, efficient, professional"
On time, efficient, professional
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 11:13 AM
Carmon C. at Lia Hyundai of Albany responded on 01/10/2018

Thank you for posting your review.

Carmon

Randy S. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2016 Sanata sport"
I brought my car in for its N.Y. state inspection and tires rotated service was done quickly timely manor thank you
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 10:37 AM
Carmon C. at Lia Hyundai of Albany responded on 01/10/2018

Thank you for posting your review.

Carmon

James D. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfort & Warmth"
Entire experience was comfortable and timely. Warm atmosphere in waiting area!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/06/2018 06:44 AM
Carmon C. at Lia Hyundai of Albany responded on 01/08/2018

Thank you for posting your review.

Carmon

Maryann M. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service was done in a timely manner and the representative Frank explained what needed to be done. He was very courteous, professional, knowledgeable and friendly.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/05/2018 05:23 PM
Carmon C. at Lia Hyundai of Albany responded on 01/08/2018

Thank you for posting your review.

Carmon

Stephanie M. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Transmission service/ Radiator flush"
Great job
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/05/2018 09:27 AM
Carmon C. at Lia Hyundai of Albany responded on 01/08/2018

Thank you for posting your review.

Carmon

Erika E. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Staff are always friendly and answer any questions I might have
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/04/2018 04:35 PM
Carmon C. at Lia Hyundai of Albany responded on 01/08/2018

Thank you for posting your review.

Carmon

Verified Customer on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Acceleration Noise"
The source of the noise was found and fixed in a timely manner
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 01/04/2018 03:55 PM
Carmon C. at Lia Hyundai of Albany responded on 01/08/2018

Thank you for posting your review.

Carmon

Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Made things right"
Been a customer for over ten years and always pleased. Had a little hiccup the last time in but they made things right for the customer.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/02/2018 01:31 PM
Carmon C. at Lia Hyundai of Albany responded on 01/02/2018

Thank you for posting your review.

Carmon

Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
G
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/02/2018 12:45 PM
Carmon C. at Lia Hyundai of Albany responded on 01/02/2018

Thank you for posting your review.

Carmon

Verified Customer on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service"
Dan was excellent! The service department is professional and accommodating.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/01/2018 10:56 AM
Carmon C. at Lia Hyundai of Albany responded on 01/02/2018

Thank you for posting your review.

Carmon

Joanne V. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Safety recall and front end alignment "
Appointment time was honored and I was helped immediately. Waiting area was pleasant and comfortable. Service technician was courteous and prompt. Overall pleasant experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/30/2017 06:03 AM
Rachel B. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and helpful"
I went to Lia looking to set up an appointment for later in the week. Not only did they fit me in that day but they went above and beyond to make sure that everything was taken care of before I left. Oil change, 90k check up, recall maintenance, and a new battery in my second fob.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 12/29/2017 12:48 PM
Carmon C. at Lia Hyundai of Albany responded on 12/29/2017

Thank you for posting your review.

Carmon

Woong C. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good and fast
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 12/29/2017 12:36 PM
Carmon C. at Lia Hyundai of Albany responded on 12/29/2017

Thank you for posting your review.

Carmon

Heather F. on 12/29/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"PROMPT SERVICE"
I WAS TAKEN IN RIGHT AWAY AND MY CAR WAS SERVICED IMMEDIATELY. THEY EXPLAINED IN DETAIL PRIOR TO PERFORMING ANY WORK AND WERE VERY FRIENDLY AND ACCOMODATING.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 12/29/2017 11:15 AM
Carmon C. at Lia Hyundai of Albany responded on 12/29/2017

Heather Fraser thank you for posting your review. Brian Secord will be reaching out to you in regards to anything we fell short on.

Carmon

Displaying Review 1 - 20 of 1253 in total