Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1597 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 3.6842089/5Overall Rating 3.6842089/5Overall Rating 3.6842089/5rating 3.6842089rating 3.6842089
Original
Overall Rating 2.0789492/5Overall Rating 2.0789492/5rating 2.0789492rating 2.0789492rating 2.0789492
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


IC
Ivan C.
Cairo, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Never disappointed
I realized that day that my inspection sticker had expired so I went to Lia Hyundai without an appointment. They took me right and resolved my problem. Thanks again Lia you pulled through with flying colors.

Verified Customer
Chatham, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
excellent
excellent, friendly, informative, and efficient staff

MU
Marion U.
Schenectady, NY
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Owner
Prompt service, experience, advice, clean waiting area, explained options, free car wash
CARMON R C. from Lia Hyundai of Albany responded on 01/15/2019

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Carmon


AN
Antti N.
Latham, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2019 Category: Service
The coffee could be better.
The service is excellent. Love the drive up and car washes. The service team are excellent.
O ly your coffee could be improved
CARMON R C. from Lia Hyundai of Albany responded on 01/14/2019

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Carmon


AR
Ann R.
Albany, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Convenient
Fast service
CARMON R C. from Lia Hyundai of Albany responded on 01/14/2019

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Carmon


Verified Customer
Schenectady, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great Service at a Great Price!
Service advisor was friendly, efficient, wait was reasonable, price was a pleasant surprise.
CARMON R C. from Lia Hyundai of Albany responded on 01/11/2019

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Carmon


VR
Victoria R.
Hudson, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great Service
Thanks for everything!
CARMON R C. from Lia Hyundai of Albany responded on 01/11/2019

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Carmon


TL
Tony L.
Albany, NY
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/10/2019 Category: Service
Be Up Front About Service Discount Programs
After spending well over $500 I asked about any discounts available. With hesitation from the service consultant he 'found' a way to provide a $10 discount. The next day in the mail I received a $75 coupon off parts and labor on $500 or more. How is it possible that you'd want loyal customers to have this type of experience?
CARMON R C. from Lia Hyundai of Albany responded on 01/14/2019

Hi Tony. My apologies for playing phone tag. Looking forward from hearing from you soon.

Carmon


VU
Veronica U.
Albany, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Report of vehicle overheaty
I called the service dept to report sudden overheating of my 2018 Hyundai Sonata, and without hesitation, I was asked to bring it in for check-up
My car was fixed in no time, even without prior appointment.
CARMON R C. from Lia Hyundai of Albany responded on 01/10/2019

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Carmon


JR
James R.
Voorheesville, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
great service
the people that work in the service department are plesant to deal with. They don't try to sell you unnecessary repairs. The person that I have dealt with the last couple of times that my car was brought in for service was Dave Bedlian. He made the service experience not seem like a hassel. Dave is a credit to Lia hyundai and is one of the reasons that people keep bringing their vehicles back for service.
CARMON R C. from Lia Hyundai of Albany responded on 01/09/2019

Thank you for positing your review.

Carmon


Verified Customer
Schenectady, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Good Speedy Service
The repair was well done in a reasonably good time.
CARMON R C. from Lia Hyundai of Albany responded on 01/09/2019

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Carmon


Verified Customer
Latham, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Easy to schedule
Made appointment online. Got exact date and time I needed.
CARMON R C. from Lia Hyundai of Albany responded on 01/04/2019

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Carmon


Verified Customer
Albany, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Pleasant
Good quality service with a smile. Pleasant atmosphere.
CARMON R C. from Lia Hyundai of Albany responded on 01/03/2019

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Carmon


Verified Customer
East Greenbush, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Great experience!
I had a great experience at Lia Hyundai over the 2018 Holiday Season, as they were able to fix an engine issue under warranty and also fixed several recalls... Brian Secord was simply awesome to work with, and I highly recommend Lia/His services!
CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

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Carmon


Verified Customer
Amsterdam, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Please customer
Had an oil change, and had to get back to work quickly. The service guy ensured my time restraint was met. Very happy
CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

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Carmon


EO
Eileen O.
Albany, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
in/out/honest
brought the car in Christmas eve...told be about 2 hours....it was an hour and a half...don't seem like much but for last minute running around it was great.....told me whatever issues and was priced reasonability
CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

5183393193

CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

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Carmon


MB
Maria B.
Albany, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Always great service!
Fast, convenience, reputable, knowledgeable, service.
CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

Thank you for posting your review.

Carmon


DG
Dayna G.
Johnsonville, NY
2006 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/01/2019 Category: Service
Great service for geriatric vehicles too.
Our 2006 Sonata, which we have owned from day one, needed a "computer" update for a check engine light issue. An hour later she was good to go!
CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

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Carmon


Verified Customer
Delmar, NY
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Patient
Brian Secord was great to work with. Explained all issues, did not pressure, and allowed me time to make decision.
CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

Thank you for posting your review.

Carmon


DS
Debra S.
Latham, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Honesty
Service was excellent. We thought our car was due for transmission maintenance. Lia made a point to tell us we did not need that service as was done prior. Somebody may have taken advantage.
CARMON R C. from Lia Hyundai of Albany responded on 01/02/2019

Thank you for posting your review.

Carmon