Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1750 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 3.6842089/5Overall Rating 3.6842089/5Overall Rating 3.6842089/5rating 3.6842089rating 3.6842089
Original
Overall Rating 2.0789492/5Overall Rating 2.0789492/5rating 2.0789492rating 2.0789492rating 2.0789492
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


CC
Corinne C.
Troy, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
scheduled maintenance
Everything was done timely and courteously.

KD
Kimberly D.
Mechanicville, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
So nice when things work out the way they should !
I initially set up for a warranty, then added an Inspection and the morning of my appointment added a tire check which of course had to be replaced, and Brian Secord in Service still had my Vehicle ready for the scheduled pick up time - thank you nice job ! So nice when things work out without a hassle!
CARMON R C. from Lia Hyundai of Albany responded on 04/18/2019

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Carmon


Verified Customer
Watervliet, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Great Service
Brian Secord was more than helpful. He answered every question that I had and was able to make sure my car was serviced, even though I did not have an appointment. I was able to get not just an oil change but also a free battery check, a free wheel alignment check, the free multi-point check, of course, and a complimentary car wash!
CARMON R C. from Lia Hyundai of Albany responded on 04/18/2019

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Carmon


LR
Linda R.
Albany, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Linda Richardson
Everyone was friendly and very helpful. And I love that you have a shuttle service.
CARMON R C. from Lia Hyundai of Albany responded on 04/18/2019

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Carmon


KS
Kara S.
Latham, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great customer service
Brian was super helpful! He was patient in explaining the recalls that had to be done, and was very thorough in his work.
CARMON R C. from Lia Hyundai of Albany responded on 04/17/2019

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Carmon


SB
Sara B.
Albany, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Reliable
Always reliable honest and always on the job. The Hyundai service department is always up front about the cost of maintenance.
CARMON R C. from Lia Hyundai of Albany responded on 04/17/2019

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Carmon


Verified Customer
Ravena, NY
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Service
Very pleased!
CARMON R C. from Lia Hyundai of Albany responded on 04/17/2019

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IC
Ivan C.
Cairo, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Knowledgeable and quick service
I like going to Lia because they knowledgeable, courteous and get the job done right.
CARMON R C. from Lia Hyundai of Albany responded on 04/17/2019

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Carmon


Verified Customer
Cohoes, NY
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great service!
The service is always quick and efficient and the staff is always friendly and accommodating.
CARMON R C. from Lia Hyundai of Albany responded on 04/16/2019

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Carmon


MH
Mohammed H.
Menands, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Fast service
They are always efficient with schedule and service time. They have daily special on service prices.
CARMON R C. from Lia Hyundai of Albany responded on 04/15/2019

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LM
Laszlo M.
Amsterdam, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Has amazing service advisor
James Clark is 100% the reason Lia Hyundai continues to get my business. Some of the best customer service you’ll find.
CARMON R C. from Lia Hyundai of Albany responded on 04/15/2019

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KQ
Kathleen Q.
Albany, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Excellent Service
Excellent Service. Very polite staff.
CARMON R C. from Lia Hyundai of Albany responded on 04/15/2019

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Carmon


JS
James S.
Albany, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great service
A+
CARMON R C. from Lia Hyundai of Albany responded on 04/12/2019

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JN
Joseph N.
Slingerlands, NY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Service
Always efficient
CARMON R C. from Lia Hyundai of Albany responded on 04/12/2019

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Carmon


Verified Customer
Latham, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great service.
Courteous and professional
CARMON R C. from Lia Hyundai of Albany responded on 04/12/2019

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Carmon


MT
Michael T.
Clifton Park, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Vehicle Recall
I had to have a recall done on my Santa Fe and they were also able to preform an oil change both without an appointment. Both were done in a timely fashion.
CARMON R C. from Lia Hyundai of Albany responded on 04/12/2019

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RM
Renee M.
Albany, NY
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Service department great
Dave, Ed and all of the service people step up especially when I just drive in with a problem and no appointment. Thanks for getting me back on the road quickly.
CARMON R C. from Lia Hyundai of Albany responded on 04/11/2019

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Carmon


GW
Gerald W.
Tribes Hill, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Fast Service
I like the fact that I can drive up to the door when I arrive and they immediately start working on my SUV.
A special thanks to service advisor Frank Goergen.
CARMON R C. from Lia Hyundai of Albany responded on 04/11/2019

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Carmon


DC
Debra C.
Saratoga Springs, NY
2014 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Satisfaction on recent service 4-6-19
I brought my car in for the first oil change since buying it last April and got my inspection done at the same time
all within about 1/2 hrs. Jamie was the one that I dealt with and he was great, I will definitely be maintaining my
service with your dealership.
CARMON R C. from Lia Hyundai of Albany responded on 04/11/2019

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Carmon


BF
Billy F.
East Greenbush, NY
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Solid Service
I came in during a special - staff did a great job of guiding me through all my questions, solving my issues and did it all with professionalism and a friendly smile. Not only that, but they took extra effort not to nuke my wallet. Great Experience.
CARMON R C. from Lia Hyundai of Albany responded on 04/11/2019

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Carmon