Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

16 Reviews

94% Would Recommend
Latest Review 7 months ago

Reviews


JC
J C.
Fuquay Varina, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/18/2018
Unprofessional and neglectful
Don't go here. This place is unprofessional and employs untrained people. I called asking if they could change my inner tie rods ends. They said "yes we could do it". I also told them to change the right outer tie rod and the strut because I had the parts and it wouldn't take much longer since I already did the other side myself and it only took not even 30 minutes so I said why not. I dropped my car off at 10:15am. I was told it would be about 2-3pm until it was ready. I waited until 4pm and decided to call to see what was going on since they didn't keep me updated. They said yes my car is ready but they were unable to change the inner tie rods(the whole reason I took it there in the first place) because they were too tight and they looked "fine". I get there and they charge me $154 for changing the outer tie rod and strut( something I could have done in 30 minutes for free in my driveway) they didn't call me to inform me of the situation and proceeded anyways. Long story short don't go here if you want your work done professionally because they are incompetent.

AJ
Andy J.
North Carolina
Volkswagen Touareg 2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Andy said the business was very responsive and very informative. They addressed all of his concerns.
This review was collected via phone interview by Customer Research Inc.

CP
Christopher P.
North Carolina
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Christopher said the service at this business was really good.
This review was collected via phone interview by Customer Research Inc.
Maycol G., owner from Lion Auto Service responded on 11/10/2017

we are glad that we provide an expected service!

Maycol Gil
owner
919-639-5477

SG
Silvestre G.
North Carolina
Ford Transit Connect
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Silvestre said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.
Maycol G., owner from Lion Auto Service responded on 11/10/2017

Thank You, Silvestre, for your business! We appreciate you!

Maycol Gil
owner
919-639-5477

CA
Caroline A.
North Carolina
Dodge Ram Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Caroline said the employees were polite and they were really good.
This review was collected via phone interview by Customer Research Inc.
Maycol G., owner from Lion Auto Service responded on 11/10/2017

Thank You, Ms. Caroline!

Maycol Gil
owner
919-639-5477

JH
Jose H.
North Carolina
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Jose said the service was good, but it wasn't perfect.
This review was collected via phone interview by Customer Research Inc.
Maycol G., owner from Lion Auto Service responded on 11/10/2017

We hope we can serve you better in the near future!!
thank You for your honest review!

Maycol Gil
owner
919-639-5477

JW
Jeff W.
North Carolina
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Jeff said everything worked out just as promised. His vehicle is running beautifully now.
This review was collected via phone interview by Customer Research Inc.
Maycol G., owner from Lion Auto Service responded on 11/10/2017

we are so glad your vehicle is working good! We appreciate your business!
Thank you!

Maycol Gil
owner
919-639-5477

CS
Cortez S.
North Carolina
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Cortez said this business provided fast and complete service.
This review was collected via phone interview by Customer Research Inc.

VB
Victor B.
North Carolina
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Victor said the business provides good service and they follow through.
This review was collected via phone interview by Customer Research Inc.

AM
Agustin M.
North Carolina
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Agustin said the mechanic was nice and he did a good job.
This review was collected via phone interview by Customer Research Inc.

BG
Bertha G.
North Carolina
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Bertha said this business provided her with very good service. They tried to find the vehicle's problem quickly and provide her with the best deal.
This review was collected via phone interview by Customer Research Inc.

TC
Tomas C.
North Carolina
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Tomas said the staff's work and prices are good.
This review was collected via phone interview by Customer Research Inc.

DD
Diana D.
North Carolina
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Diana said this business did the service that was requested.
This review was collected via phone interview by Customer Research Inc.

GS
Geoge S.
North Carolina
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Geoge said this business has great customer service and good quality work. Their prices are excellent.
This review was collected via phone interview by Customer Research Inc.

JR
Jorge R.
North Carolina
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015 Category: Service
Jorge said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
North Carolina
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015 Category: Service
Bill said the mechanic, Mike, treats him well and they are very nice people.
This review was collected via phone interview by Customer Research Inc.

Displaying all 16 Review