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SureCritic / Hyundai Dealer / Lithia Hyundai of Fresno
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Lithia Hyundai of Fresno

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,922 Reviews)
58
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Score Details

5 stars
79%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
176
Total ReScores™
4.9
ReScore™ Average
58
Net Promoter Score ®

Business Details

About

Lithia Hyundai is located off of Highway 41 in Fresno, CA. Our factory trained mechanics provide quality vehicle service and repair. For oil changes to major repairs, we do it all! Call us to schedule your next service visit. Lithia Hyundai is located off of Highway 41 in Fresno, CA. Our factory trained mechanics provide quality vehicle service and repair. For oil changes to major repairs, we do it all! Call us to schedule your next service visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(599) 899-3257
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
5580 N. Blackstone Fresno, CA 93710
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,922 Reviews)
Write a Review
Recent Reviews
ST
gravatar
Scott T.
Fresno, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/14/2022
0
Category: Service
What customer service
You know, I would really like to tell you how happy I am with my car but unfortunately I'd be lying to you. I've been very unhappy with my purchase as far back as 3 days after I bought the car. I'm probably wasting my time telling you my story because I doubt that anyone is really going to read this or even get back to me but hey what the heck. So, 3 days after I bought my Jeep I was going to put my wheels and tires from my old Jeep on. I proceeded to take off the lug nuts on the front passenger side. Usually when doing so, the wheel starts to slide off, well, nothing. I then tried to pull it off, pulling so hard that I almost pulled the Jeep off of the jack stand. I had to use a crowbar and a mallet to get it off. I've owned 7 cars in my life and I've never had that problem, never. Plus the check engine light came on. So I immediately called lithia and took it in to have them take care of the problems. After having my Jeep for 9 days I finally got my Jeep back and they said that everything was fine and never told me what the reason the check engine light was on. A couple weeks later I went on Carfax to see a more in-depth history on my Jeep. It showed that the Jeep was in an accident and damage was done to the undercarriage. The salesman made no mention of this throughout the duration of me purchasing the car. What also bothered me was the fact that there was no record or documentation showing that I'd brought in my Jeep to have them service it. I text the salesman a week later after that because I had ran over a screw with my front passenger tire and I ended getting stranded with my son in the car. I bet you can guess why I wasn't able to change the flat and put the spare on. Needless to say he never responded to me. Hopefully this reaches someone who can help make this right.

Sincerely,
Scott Turnbull
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