Review for Lone Star Ford Body Shop
Kevin N. on 03/20/2015
Kevin said he had to return the vehicle twice to have the problem with the paneling resolved and then to have the steering alignment resolved. The vehicle was not ready when promised because on the day it was promised he arrived and was told the repair had not been completed. The vehicle had to be returned twice which was frustrating to him. He is not satisfied with the communication due to being called while driving to the facility to be told the repair had not been completed. He would not recommend them based on this visit.
Service Date: 03/09/2015
Review Created: 03/20/2015
This review was collected via phone interview by Customer Research Inc.