Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1951 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5rating 4.0645152
Original
Overall Rating 2.48387/5Overall Rating 2.48387/5rating 2.48387rating 2.48387rating 2.48387
97% Would Recommend
100% Business Response
Latest Review 36 minutes ago

Reviews


RC
Rhonda C.
Chattanooga, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service
Best servce and comfortable wait area

KH
Kay H.
Dayton, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Friendly and courteous service people
Service people are always friendly and courteous
JOHN R., Parts and Service Director from Long Hyundai responded on 02/19/2019

Kay,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Ringgold, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Great people
Friendly people.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/18/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


JR
Jason R.
Cleveland, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Good Service
Good prices and good service. I had to wait for about an hour- but that's pretty average at car dealerships. Overall, great experience.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/18/2019

Jason,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Rock Spring, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
service
Service was great.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/18/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


MA
Maxine A.
Chattanooga, TN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Long on Service
I love my Santa Fe and Long Hyundai! I will always take my Hyundai to Long for their excellent quick service!
JOHN R., Parts and Service Director from Long Hyundai responded on 02/14/2019

Maxine,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


DE
Derek E.
Chattanooga, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Got a new key programmed for my push start Elantra, the prices here were actually better than a locksmith.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/13/2019

Derek,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


ME
Mike E.
Lafayette, TN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
GREAT SERVICE
Treated great and was informed about everything completed on my vehicle
JOHN R., Parts and Service Director from Long Hyundai responded on 02/13/2019

Mike,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Chattanooga, TN
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
good Service
Good price for oil change in a reasonable amount of time.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/12/2019

Thank you for the 4 star review. David and our staff will work harder on your next visit to earn 5 stars.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Chattanooga, TN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service
The customer service is spectacular and they always take care of my car
JOHN R., Parts and Service Director from Long Hyundai responded on 02/12/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


AM
Angelia M.
Whitwell, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Very nice people
They treat you very well. Everyone is so nice
JOHN R., Parts and Service Director from Long Hyundai responded on 02/11/2019

Angelia,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


DS
Diana S.
Chattanooga, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Atmosphere
Great customer service.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/11/2019

Dianna,
Thank you for the 4 star review. Chris and our staff will work harder on your next visit to earn 5 stars. See you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


RC
Renee C.
Charlotte, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Great Customer Service
After having my oil change messed up at Pep boys, I appreciate the associates at Long Hyundai cleaning up the oil from the engine since Pep Boys did not.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/11/2019

Renee,
Thank you for the 5 star review. Thank you for the kind comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


BC
Billy C.
Chattanooga, TN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Great Work
All work was great
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Billy,
Thank you for the 4 star review. Chris and our staff will work harder on your next visit to earn 5 stars. See you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


KE
Karen E.
Chattanooga, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Best place to purchase a car and to get your car service!
The Hyundai team are awesome. I know that they are honest and they truly care about their customers. I really have never been disappointed with any of the services they offer.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Karen,
Thank you for the 5 star review. Thank you for the awesome comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


DW
Dan W.
Flintstone, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Good reliable service
Good job overall.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Dan,
Thank you for the 4 star review. Chris  and our staff will work harder on your next visit to earn 5 stars. See you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


DB
Darlene B.
Chattanooga, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Reliable
The folks are always friendly and I don't feel like they are running up the bill.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Darlene,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


MC
Michelle C.
Whitwell, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Excellent Customer Service
This dealership goes above and beyond to make their customers happy!
JOHN R., Parts and Service Director from Long Hyundai responded on 02/07/2019

Michelle,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Dunlap, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Service
The service department was fantastic. They had my car fixed with a few hours and it was completely covered under warranty. Everyone was so helpful.
JOHN R., Parts and Service Director from Long Hyundai responded on 02/07/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


LP
Laquita P.
Chattanooga, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Survey
When you arrive at the service department someone come out to assist you immediately. You get service with a smile!
JOHN R., Parts and Service Director from Long Hyundai responded on 02/07/2019

Laquita,
Thank you for the 5 star review. Thank you for the great comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com