Had an appointment for service they took our car right on time only there 45 minutes. Excellent service was treated very well. I would highly recommend long Hyundai.

Recommended

Willard H.

Hixson, TN

2019 Hyundai Tucson

Verified Customer

05/06/2021 Category: Service

Great Service

The service Dept at Long Hyundia is awesome. Always honest and dependable. They do their best do get you in and out as soon as possible.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 05/07/2021

Willard,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Stefanie E.

Harrison, TN

2016 Hyundai Sonata

Verified Customer

ReScore Review™

05/07/2021 Category: Service

The gentleman that helped me his name is Brent

Brent was amazing he helped me every step of the way

Recommended

Original Review

05/05/2021 Category: Service

Overall done wrong

Motor had to be replaced service sucked and manufacturer screwed me didn’t disclose the problem with the motor when I bought it and then still made me pay for their mistakes bad business

JOHN R., Parts and Service Director from Long Hyundai responded on 05/06/2021

Stefanie,
I am sorry for your service experience. Brent will call you this morning and make things right.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

JOHN R., Parts and Service Director from Long Hyundai responded on 05/06/2021

Good Morning,
Brent left you a message. Please call him when you are available.
Thank you.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

James M.

Signal Mountain, TN

2019 Hyundai Santa Fe

Verified Customer

04/30/2021 Category: Service

Service dept

The guys are always so nice & kind and seem to go out of their way to take care of us. I’ve never eats any of them get hateful with a customer. I do recommend Long service DEPT to a lot of my friends & family, for oil changes & service.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 05/03/2021

James,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Ronald B.

Red Bank, TN

2017 Hyundai Sonata

Verified Customer

04/29/2021 Category: Service

great service!

Great service.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/30/2021

Ronald,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Betty K.

Trenton, GA

2013 Hyundai Sonata Hybrid

Verified Customer

04/28/2021 Category: Service

Great service

I always get the best service here.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/29/2021

Betty,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Raquel M.

Ringgold, GA

2017 Hyundai Santa Fe Sport

Verified Customer

04/28/2021 Category: Service

Their excellent customer service what makes them great!

As always,their customer service is what keeps me from coming back to the same great place!

R McCoy

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/29/2021

Raquel,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Verified Customer

Chattanooga, TN

2020 Hyundai Tucson

Verified Customer

04/27/2021 Category: Service

Always great

I’d go no where else except Ling Hyundai of Chattanooga.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/28/2021

Thank you fo the 5 star review. Thank you for the kind comments. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Stephane B.

Ooltewah, TN

2011 Hyundai Sonata Hybrid

Verified Customer

04/26/2021 Category: Service

Staff

Friendly staff - good service

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/26/2021

Stephane,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Laura H.

Hixson, TN

2017 Hyundai Elantra

Verified Customer

04/22/2021 Category: Service

Laura Henegan

I love my Hyundai Elantra!

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/24/2021

Laura,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Rashaunda P.

Chattanooga, TN

2015 Hyundai Accent

Verified Customer

04/21/2021 Category: Service

Oil Change

Brad, and his team always deliver great costumer service.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/24/2021

Rashaunda,
Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Verified Customer

Cleveland, TN

2017 Hyundai Santa Fe Sport

Verified Customer

04/20/2021 Category: Service

Great service

Long Hyundai always has exceptional customer service in the service dept.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/21/2021

Thank you for the 5 star review. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Verified Customer

Dunlap, TN

2013 Hyundai Elantra

Verified Customer

04/17/2021 Category: Service

Find the problem and don’t just say you did.

If you would have called LIKE YOU SAID YOU WOULD and told me “hey your car is still pulling and we tried all that we know to do” i wouldn’t be so upset but sent me home in an unfixed car thinking it’s fixed. Not okay.

JOHN R., Parts and Service Director from Long Hyundai responded on 04/17/2021

I am sorry for your service experience. I just left you a message. Please contact me so I can re-inspect your 2013 Elantra. Sometimes we fall short. I will make things right. Talk to you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

JOHN R., Parts and Service Director from Long Hyundai responded on 04/17/2021

I am trying to reach you. Anything less than 5 stars and we have failed you. I am here to make things right. Contact when you are available.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

JOHN R., Parts and Service Director from Long Hyundai responded on 04/20/2021

I am trying to reach you. Please call me when you are available.
Please.

Thank you
John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

JOHN R., Parts and Service Director from Long Hyundai responded on 04/28/2021

Good Morning Bailey,
Reaching back out to see if you collected the information on what was repaired.
Just let me know.
Thank you.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

Karen E.

Chattanooga, TN

2020 Hyundai Palisade

Verified Customer

04/17/2021 Category: Service

True customer service, dependable and trust worthy

I have been a long time customer of Long Hyundai. I have been trading cars with them over the past twenty years. I trust them completely to give me the best deals when I want to trade in for a newer vehicle. I always take my car to their service department because they are always very dependable and honest. I have never had any issues with getting my car service. They offer the best customer care service. I can honestly say over the past twenty years I have never had an issue. This is the number 1 place to find your perfect car and service. All of the staff that i have dealt with have been top notch and very knowledgable about the car or service I was needing. I am a loyal customer as they have earned my loyalty and trust for over twenty years.

Recommended

JOHN R., Parts and Service Director from Long Hyundai responded on 04/17/2021

Karen,
Thank you for the 5 star review. Thank you for the kind comments. We all appreciate you. Stay safe and see you soon.

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com

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Long Hyundai

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