Long Hyundai

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423-855-5664
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Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

2065 Reviews

5 star
88%
4 star
7%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (32)

ReScore
Overall Rating 4.0937494/5Overall Rating 4.0937494/5Overall Rating 4.0937494/5Overall Rating 4.0937494/5rating 4.0937494
Original
Overall Rating 2.4375/5Overall Rating 2.4375/5rating 2.4375rating 2.4375rating 2.4375
97% Would Recommend
100% Business Response
Latest Review 2 minutes ago

Reviews

PB
Patrick B.
Chattanooga, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Body Work
The Long team did a fine job of restoring my dented car back to a factory showroom look. Very professional job.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/24/2019

Patrick,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

TW
Timothy W.
Soddy Daisy, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Love the car and the service is fast and people are friendly.
Love our new car and the service we have received is done fast and without any problems. The staff, there, has always been hellful and very nice, to work with.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/24/2019

Timothy,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

KL
Katherine L.
Rossville, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
GREAT and QUICK SERVICE
Needed an oil change and tire rotation- got in and out in no time!! Thanks for the quick service!
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/24/2019

Katherine, 
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Ringgold, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Nice Staff
Nice staff, and caring.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/23/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Soddy Daisy, TN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Great service
Great and fast service. Not a long wait at all. Kind staff. Got me in and out of the door very quickly!
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/23/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

KG
Kera G.
Fort Oglethorpe, GA
2015 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/19/2019 Category: Service
Not
Displeased in every way!
JOHN R., Parts and Service Director from Long Hyundai responded on 04/19/2019

Kera,
Sorry for your recent service experiences. I have tried to reach you. Please contact me @ 423 855 5664 ext 125. I will help you anyway I can. 

Thank you,

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

CC
Charles C.
Chattanooga, TN
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Long Hyundai Service
The service department of Long Hyundai is filled with people who seek to find a way to do great work and excellent care.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/19/2019

Charles,
Thank you for the 5 star review. Thanks you for the kind comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

LR
Linda R.
Soddy Daisy, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Love Long Hyundai of Chattanooga
Those people really care. So nice, so polite. Plus they do a great job. There cars really last a long time. We owned a XG350 before and had it for 10yrs. We bought a Santa Fa Sport 2017. It does a great job.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/19/2019

Linda,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

DV
Drayxa V.
Kissimmee, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
No Questions Asked, Just Went to Work on My Car
I had a couple recalls and a Hyundai dealer from Florida told me they would not work on any recalls because I had over 200,000 miles. Bull crap, I went to this dealer and they took my car in and fixed EVERYTHING under the recall and upgraded my system. Best customer service and fixed issues that were caused by the manufacturing company IN THE FIRST PLACE and ON THE SAME DAY.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/19/2019

Drayxa,
Thank you for the 5 star review. Thank you for the awesome comments!! We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

DK
Don K.
Signal Mountain, TN
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Very couteous service advisors along with qualified technitions
Although service seemingly is jammed with vehicles, they always find a way to attend my needs.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/18/2019

Don,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

SC
Stephanie C.
Cleveland, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Superb!
Love this service center! I refuse to go anywhere else!!
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/18/2019

Stephanie,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

BH
Bonnie H.
Ooltewah, TN
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Busy but has great service
They sure stay busy here, but on the ball. Super polite and thorough on the prices and what they will be doing.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/18/2019

Bonnie,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Signal Mountain, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great service
Friendly and courteous
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/18/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

RM
Raquel M.
Ringgold, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Customer service
I've always been pleased with overall customer service. Keep up the good works.

Raquel McCoy
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/18/2019

Raquel,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

KJ
Kristina J.
Ooltewah, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Very Satisfied
Long Hyundai did great getting my car in, updated, and out very quickly and called me immediately when it was done and ready for pick up. Very professional and kind and my Hyundai will always go there for future services
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/18/2019

Kristina,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

SW
Sam W.
Chattanooga, TN
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Do great a great job
Keep up the good work and a great service department
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/15/2019

Sam,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

EL
Edward L.
North Royalton, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
out of town service
Im from out of town and was just passining through Chattanoogaonata when I had a problem with my 2016 Sonata. I brought the car in to Long, problem fixed along with a software recall and was on my way. Felt like home. Thanks
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/15/2019

Edward,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Whitwell, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2019 Category: Service
Customer service
They are very friendly and professional
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/15/2019

Michelle,
Sorry for your recent service experience. We will work harder on your next visit to earn 5 stars.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

DV
Darrell V.
Chattanooga, TN
2011 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Equus
great service
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/15/2019

Darrell,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

AC
Allison C.
Soddy Daisy, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Recall
Made an appointment for a recall was easy to schedule, worked well with my availability and was promptly completed in said estimated time. Friendly and informative staff
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 04/15/2019

Allison,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com