Long Hyundai

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423-855-5664
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Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1951 Reviews

5 star
88%
4 star
7%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (31)

ReScore
Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5rating 4.0645152
Original
Overall Rating 2.48387/5Overall Rating 2.48387/5rating 2.48387rating 2.48387rating 2.48387
97% Would Recommend
100% Business Response
Latest Review 36 minutes ago

Reviews

RC
Rhonda C.
Chattanooga, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service
Best servce and comfortable wait area
Recommended
KH
Kay H.
Dayton, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Friendly and courteous service people
Service people are always friendly and courteous
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/19/2019

Kay,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Ringgold, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Great people
Friendly people.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/18/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

JR
Jason R.
Cleveland, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Good Service
Good prices and good service. I had to wait for about an hour- but that's pretty average at car dealerships. Overall, great experience.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/18/2019

Jason,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Rock Spring, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
service
Service was great.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/18/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

MA
Maxine A.
Chattanooga, TN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Long on Service
I love my Santa Fe and Long Hyundai! I will always take my Hyundai to Long for their excellent quick service!
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/14/2019

Maxine,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

DE
Derek E.
Chattanooga, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Got a new key programmed for my push start Elantra, the prices here were actually better than a locksmith.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/13/2019

Derek,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

ME
Mike E.
Lafayette, TN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
GREAT SERVICE
Treated great and was informed about everything completed on my vehicle
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/13/2019

Mike,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Chattanooga, TN
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
good Service
Good price for oil change in a reasonable amount of time.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/12/2019

Thank you for the 4 star review. David and our staff will work harder on your next visit to earn 5 stars.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Chattanooga, TN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service
The customer service is spectacular and they always take care of my car
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/12/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

AM
Angelia M.
Whitwell, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Very nice people
They treat you very well. Everyone is so nice
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/11/2019

Angelia,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

DS
Diana S.
Chattanooga, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Atmosphere
Great customer service.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/11/2019

Dianna,
Thank you for the 4 star review. Chris and our staff will work harder on your next visit to earn 5 stars. See you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

RC
Renee C.
Charlotte, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Great Customer Service
After having my oil change messed up at Pep boys, I appreciate the associates at Long Hyundai cleaning up the oil from the engine since Pep Boys did not.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/11/2019

Renee,
Thank you for the 5 star review. Thank you for the kind comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

BC
Billy C.
Chattanooga, TN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Great Work
All work was great
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Billy,
Thank you for the 4 star review. Chris and our staff will work harder on your next visit to earn 5 stars. See you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

KE
Karen E.
Chattanooga, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Best place to purchase a car and to get your car service!
The Hyundai team are awesome. I know that they are honest and they truly care about their customers. I really have never been disappointed with any of the services they offer.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Karen,
Thank you for the 5 star review. Thank you for the awesome comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

DW
Dan W.
Flintstone, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Good reliable service
Good job overall.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Dan,
Thank you for the 4 star review. Chris  and our staff will work harder on your next visit to earn 5 stars. See you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

DB
Darlene B.
Chattanooga, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Reliable
The folks are always friendly and I don't feel like they are running up the bill.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/08/2019

Darlene,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

MC
Michelle C.
Whitwell, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Excellent Customer Service
This dealership goes above and beyond to make their customers happy!
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/07/2019

Michelle,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

Verified Customer
Dunlap, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Service
The service department was fantastic. They had my car fixed with a few hours and it was completely covered under warranty. Everyone was so helpful.
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/07/2019

Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com

LP
Laquita P.
Chattanooga, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Survey
When you arrive at the service department someone come out to assist you immediately. You get service with a smile!
Recommended
JOHN R., Parts and Service Director from Long Hyundai responded on 02/07/2019

Laquita,
Thank you for the 5 star review. Thank you for the great comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com