Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 2401 Reviews )

ReScore Reviews™ (39)

ReScore
Overall Rating 4.2307682/5Overall Rating 4.2307682/5Overall Rating 4.2307682/5Overall Rating 4.2307682/5rating 4.2307682
Original
Overall Rating 2.41026/5Overall Rating 2.41026/5rating 2.41026rating 2.41026rating 2.41026
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


SM
Shannon M.
Rossville, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Good people
Always get great service, the people are very friendly.

JM
Joe M.
Chattanooga, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
very good service
very good service

SW
Steve W.
Harrison, TN
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Great first impression, I'll be back!
Friendly, knowledgeable service advisor. They seemed interested in keeping me as a regular customer.
JOHN R., Parts and Service Director from Long Hyundai responded on 12/02/2019

Steve,
Thank you for the 5 star review. Thank you for the great comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


MT
Marie T.
Whitwell, TN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Service
facebook
the people that are employed there are so nice and also do a great job
JOHN R., Parts and Service Director from Long Hyundai responded on 11/29/2019

Marie,
Thank you for the 5 star review. Thank you for the kind comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


JN
Jeffery N.
Signal Mountain, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Service
Great service department.
Very friendly and helpful , prompt with time of service. Keep up the good work.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/29/2019

Jeffery,
Thank you for the 5 star review. Thank you for the kind comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


DJ
Danielle J.
Chattanooga, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2019 Category: Service
Good price
They offer a good price got oil change. A comfortable waiting room and charging stations for your convenience. Free water. And alway offers coupons.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/26/2019

Danielle,
Thank you for the 4 star review. Thank you for the kind comments. We all appreciate you. Codi and our staff will work harder on your next visit to earn 5 stars.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


JM
Joseph M.
Chattanooga, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Great experience
Great experience. Great dealership.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/26/2019

Joseph,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


PW
Prakash W.
Chattanooga, TN
2019 Hyundai Veloster N
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
Great Service
Long Hyundai was on point as always.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/25/2019

Prakash,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Hixson, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/22/2019 Category: Service
oil change
waited over 2 hours for an oil change
JOHN R., Parts and Service Director from Long Hyundai responded on 11/22/2019

I have been trying to reach you. I have left messages and emails. Please contact me at your convenience. 

John Rose
Parts and Service Director
423-855-5664 ext 125
johnrose@longofchatt.com


MW
Michelle W.
Chickamauga, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2019 Category: Service
Routine oil change.
Offers car wash coupons. But never a good time to have it washed. Takes over an hour longer to wait. So I decided not to do it. Took a while for an oil change as well. But reasonable pricing.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/22/2019

Michelle,
Thank you for the 4 star review. Daniel and our staff will work harder on your next visit to earn 5 stars. 

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


GB
Gary B.
Chattanooga, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Oil Change
Very Efficient for Oil Change service. Only took about 45 min w/out app’t
JOHN R., Parts and Service Director from Long Hyundai responded on 11/22/2019

Gary,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


LP
Larry P.
Dunlap, TN
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Car buying made easy and enjoyable.
My wife and I are very happy with Long Hyundai. The salesperson Torrie was one of the reasons ,she went out of her way to make sure my wife and I had a good experience during the sale and after with our service visit. The rest of the staff was very helpful and friendly. Torrie although very young showed a professional quality beyond her years. A big thank you to Torrie and the people at Long Hyundai.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/21/2019

Larry,
Thank you for the 5 star review. Thank you for the kind comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Dalton, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Service
Service got me in quickly, recall update was finished in just a few minutes, not 1 to 2 hours. Also answered my questions about warranty and give me a print out of it.They were friendly and courteous. Our time there was a good experience.
Thank you
JOHN R., Parts and Service Director from Long Hyundai responded on 11/19/2019

Thank you for the 5 star review. Thank you for the great comments. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


SS
Samuel S.
Fort Oglethorpe, GA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Best dealership in Chattanooga
Great job, fair price, quickly done
JOHN R., Parts and Service Director from Long Hyundai responded on 11/18/2019

Samuel,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


CC
Charles C.
Signal Mountain, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Charles
Grest job
JOHN R., Parts and Service Director from Long Hyundai responded on 11/18/2019

Charles,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


CP
Christopher P.
Ringgold, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Quick easy in easy out price
I’ve used longs service dept. since I purchased my Elantra and never had a problem. Always professional and courteous. The price for oil changes can’t be beat.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/18/2019

Christopher,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


Verified Customer
Chattanooga, TN
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Fantastic Care
Brent and Chris seem to know each customer. Care is slwsys thorough.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/11/2019

Debra,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


PW
Paula W.
Hixson, TN
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
As always excellent service
I like the idea of making a reservation for service on-line. When I arrived I was greeted by name from the service advisor. The service was completed in a timely manner and my car was cleaned and ready for me to leave.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/11/2019

Paula,
Thank you for the 5 star review. We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


LR
Linda R.
Soddy Daisy, TN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Love Long Hyundai of Chattanooga
Brent Davis went beyond to help us. He is always putting customers first. Getting great service is always the best. First class dealership.
JOHN R., Parts and Service Director from Long Hyundai responded on 11/11/2019

Linda,
Thank you for the 5 star review. Thank you for the awesome comments about Brent - He is the best!!
We all appreciate you. Thanks again and see you soon.

John Rose
Parts and Service Director
423-855-5664
johnrose@longofchatt.com


LW
Larura W.
Ooltewah, TN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Excellent employees make the visit and wait completely satisfying.
Service department employees are excellent. Brent, Chris and David are always busy and taking care of everyone.