Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

84 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


AN
Atalina N.
Washington
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Atalina said she likes the service and staff at this business. .
This review was collected via phone interview by Customer Research Inc.

AN
Atalina N.
Washington
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Atalina said she likes the service and staff at this business. .
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Tacoma, WA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Charles said the employees were pretty good and their work was up to par.
This review was collected via phone interview by Customer Research Inc.

NL
Nakita L.
Auburn, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Nakita said this business was straight forward and her vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EG
Elisa G.
Auburn, WA
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Elisa said she liked the people and the service at this business. Nothing went wrong.
This review was collected via phone interview by Customer Research Inc.

TN
Tim N.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tim said the staff provided awesome service. They go above and beyond to make sure customers get what they want.
This review was collected via phone interview by Customer Research Inc.

TC
Tyrese C.
Federal Way, WA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tyrese said he received good customer service at the business.
This review was collected via phone interview by Customer Research Inc.

AN
Avo N.
Washington
Nissan Frontier 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Avo said he towed his vehicle to this business, told them what the problem was, and they took care of it. They did everything that needed to be done in a timely manner, and he is happy. This business does good work and is reliable. The employees do what they say they will do, and the vehicle is ready when they tell him it will be.
This review was collected via phone interview by Customer Research Inc.

SS
Shawanda S.
Washington
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Shawanda said the staff was amazing.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Washington
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Kevin said everything with the service went as planned and he got his vehicle back quickly.
This review was collected via phone interview by Customer Research Inc.

RD
Roger D.
Federal Way, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Roger said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
Tacoma, WA
Cadillac Deville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Bryan said his whole family uses the business as well, and it is because of the good quality work.
This review was collected via phone interview by Customer Research Inc.

ED
Edward D.
Kent, WA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Edward said everything went well.
This review was collected via phone interview by Customer Research Inc.

DA
Dmitriy A.
Federal Way, WA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dmitriy said he was happy with the results.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Puyallup, WA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Brian said the business has great customer service and it did a good job.
This review was collected via phone interview by Customer Research Inc.

AN
Avo N.
Washington
Nissan Frontier 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Avo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SP
STEFAN P.
Federal Way, WA
Chevrolet Sportvan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Great service.
Prompt, friendly and great service.

AG
Aaron G.
Federal Way, WA
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Aaron said the staff at this business provided good service to his vehicle. He appreciated their good customer service.
This review was collected via phone interview by Customer Research Inc.

JC
Jordan C.
Washington
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Jordan said the staff at this business took good care of his vehicle. He appreciated the deal they cut him.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Kent, WA
Chrysler Cirrus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018
Highly Recommend
Dave and Louis will look after you here. They maintain a professional, helpful attitude while using their expect knowledge to diagnose any issues your vehicle may have.
They don't waste time trying to sell you services you don't need, they fix the problems you have and provide great value when doing so.
I highly recommend you bring your vehicle to Louis Automotives for all your service needs.
Whatever the issue, big or small, they will have back on the road in next to no time.