Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

77 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


AN
Avo N.
Washington
Nissan Frontier 4WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Avo said he towed his vehicle to this business, told them what the problem was, and they took care of it. They did everything that needed to be done in a timely manner, and he is happy. This business does good work and is reliable. The employees do what they say they will do, and the vehicle is ready when they tell him it will be.
This review was collected via phone interview by Customer Research Inc.

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Shawanda S.
Washington
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Shawanda said the staff was amazing.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Washington
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Kevin said everything with the service went as planned and he got his vehicle back quickly.
This review was collected via phone interview by Customer Research Inc.

RD
Roger D.
Federal Way, WA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Roger said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Bryan S.
Tacoma, WA
Cadillac Deville
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Bryan said his whole family uses the business as well, and it is because of the good quality work.
This review was collected via phone interview by Customer Research Inc.

ED
Edward D.
Kent, WA
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Edward said everything went well.
This review was collected via phone interview by Customer Research Inc.

DA
Dmitriy A.
Federal Way, WA
Scion tC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Dmitriy said he was happy with the results.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Puyallup, WA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Brian said the business has great customer service and it did a good job.
This review was collected via phone interview by Customer Research Inc.

AN
Avo N.
Washington
Nissan Frontier 4WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Avo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SP
STEFAN P.
Federal Way, WA
Chevrolet Sportvan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Great service.
Prompt, friendly and great service.

AG
Aaron G.
Federal Way, WA
Mazda Protege
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Aaron said the staff at this business provided good service to his vehicle. He appreciated their good customer service.
This review was collected via phone interview by Customer Research Inc.

JC
Jordan C.
Washington
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Jordan said the staff at this business took good care of his vehicle. He appreciated the deal they cut him.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Kent, WA
Chrysler Cirrus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018
Highly Recommend
Dave and Louis will look after you here. They maintain a professional, helpful attitude while using their expect knowledge to diagnose any issues your vehicle may have.
They don't waste time trying to sell you services you don't need, they fix the problems you have and provide great value when doing so.
I highly recommend you bring your vehicle to Louis Automotives for all your service needs.
Whatever the issue, big or small, they will have back on the road in next to no time.

MH
Miguel H.
Federal Way, WA
Mitsubishi Endeavor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Miguel said the business did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

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TAMMY M.
Seattle, WA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Excellent Service!
I had planned on taking my Tahoe into a Chevrolet Dealer until someone told me about Louis Automotive Services. I called and spoke to Louis and he took my truck in immediately. After dropping off my truck to him, he did not hesitate to get in his vehicle and drive me to the car rental facility. He fixed many issues I had with my Tahoe. I can honestly say only GREAT things about this business. Louis was honest, reliable, extremely helpful, and provided great service. Louis did not try to sell me unnecessary services, and was straight forward with what needed to be done with my vehicle, how long it would be, and pricing. Louis Automotive Services is definitely the place to go, and I plan on being a long-term customer with him. He is very trustworthy. I highly recommend Louis Automotive Service!!

Thank you for being such an awesome, professional, and honest business! I appreciate the outstanding work you did!

DT
Dani T.
Washington
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Dani said this business was great and efficient. They took really good care of her and got the job done.
This review was collected via phone interview by Customer Research Inc.

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Lydia B.
Auburn, WA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Spoke with Tom. He said this business was professional.
This review was collected via phone interview by Customer Research Inc.

JM
Joshua M.
Auburn, WA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Joshua said he and his family have been going to this business for a few years now. They are quick and have fair prices. Dave is pretty great.
This review was collected via phone interview by Customer Research Inc.

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Rick S.
Washington
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Rick said the employees were good and they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Tacoma, WA
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Robert said the business was phenomenal. They gave him a discount, worked with him on the price, and were really fast. He has no issues with the vehicle. The business did a great job, and he appreciates the price reduction.
This review was collected via phone interview by Customer Research Inc.