Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

100 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


JS
Jennifer S.
Washington
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Jennifer said the people at the business were very nice and informative.
This review was collected via phone interview by Customer Research Inc.

ET
Elpidio T.
Federal Way, WA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Elpidio said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TN
Tim N.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Tim said that every time he goes to the business they do exactly what he wants them to do.
This review was collected via phone interview by Customer Research Inc.

JB
Jill B.
Federal Way, WA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jill said the business had good customer service. They were honest and reliable.
This review was collected via phone interview by Customer Research Inc.

AA
Ananias A.
Seattle, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Ananias said they are affordable and they provide quick service
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Federal Way, WA
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Steven said he had a good overall experience
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Washington
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Bryan said the business was accommodating and able to make it convenient for him.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Federal Way, WA
Kia Optima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/13/2018 Category: Service
Susan said she took in her vehicle on Friday and the business said they would call her. They never called her on Friday or Saturday. She ended up calling them on Monday to find out that they hadn't gotten to her vehicle. But besides that they were very nice.
This review was collected via phone interview by Customer Research Inc.

BT
BENJAMIN T.
Federal Way, WA
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2018
very friendly technicians and good customer service
they were very nice and friendly with me, and

LB
Lindsey B.
Lakewood, WA
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Lindsey said the business took a little longer, but found items that weren't visible until the vehicle was torn apart. The business was very friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.

SV
Shirly V.
Federal Way, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Shirly said her overall experience was very good.
This review was collected via phone interview by Customer Research Inc.
Louis B. from Louis Automotive Services responded on 10/25/2018

Thank you for the great review!

LOUIS AUTOMOTIVE SERVICES


WH
William H.
Seattle, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
William said he was appreciative of the good service provided by the staff.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Washington
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jerry said this business did very good work and he was impressed with the fast service.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
Washington
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Terry said she is very happy with the service she received from this business. They were quick.
This review was collected via phone interview by Customer Research Inc.

EA
Eloy A.
Tacoma, WA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Eloy said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

LB
Lydia B.
Auburn, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Lydia said that she is fond of the facility.
This review was collected via phone interview by Customer Research Inc.

TN
Truc N.
Tacoma, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Truc said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AN
Atalina N.
Washington
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Atalina said she likes the service and staff at this business. .
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Tacoma, WA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Charles said the employees were pretty good and their work was up to par.
This review was collected via phone interview by Customer Research Inc.

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Nakita L.
Auburn, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Nakita said this business was straight forward and her vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.