Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

92 Reviews

98% Would Recommend
Latest Review 18 days ago

Reviews


BT
BENJAMIN T.
Federal Way, WA
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2018
very friendly technicians and good customer service
they were very nice and friendly with me, and

LB
Lindsey B.
Lakewood, WA
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Lindsey said the business took a little longer, but found items that weren't visible until the vehicle was torn apart. The business was very friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.

SV
Shirly V.
Federal Way, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Shirly said her overall experience was very good.
This review was collected via phone interview by Customer Research Inc.
Louis B. from Louis Automotive Services responded on 10/25/2018

Thank you for the great review!

LOUIS AUTOMOTIVE SERVICES


WH
William H.
Seattle, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
William said he was appreciative of the good service provided by the staff.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Washington
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jerry said this business did very good work and he was impressed with the fast service.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
Washington
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Terry said she is very happy with the service she received from this business. They were quick.
This review was collected via phone interview by Customer Research Inc.

EA
Eloy A.
Tacoma, WA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Eloy said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

LB
Lydia B.
Auburn, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Lydia said that she is fond of the facility.
This review was collected via phone interview by Customer Research Inc.

TN
Truc N.
Tacoma, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Truc said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AN
Atalina N.
Washington
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Atalina said she likes the service and staff at this business. .
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Tacoma, WA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Charles said the employees were pretty good and their work was up to par.
This review was collected via phone interview by Customer Research Inc.

NL
Nakita L.
Auburn, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Nakita said this business was straight forward and her vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EG
Elisa G.
Auburn, WA
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Elisa said she liked the people and the service at this business. Nothing went wrong.
This review was collected via phone interview by Customer Research Inc.

TN
Tim N.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tim said the staff provided awesome service. They go above and beyond to make sure customers get what they want.
This review was collected via phone interview by Customer Research Inc.

TC
Tyrese C.
Federal Way, WA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tyrese said he received good customer service at the business.
This review was collected via phone interview by Customer Research Inc.

AN
Avo N.
Washington
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Avo said he towed his vehicle to this business, told them what the problem was, and they took care of it. They did everything that needed to be done in a timely manner, and he is happy. This business does good work and is reliable. The employees do what they say they will do, and the vehicle is ready when they tell him it will be.
This review was collected via phone interview by Customer Research Inc.

SS
Shawanda S.
Washington
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Shawanda said the staff was amazing.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Washington
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Kevin said everything with the service went as planned and he got his vehicle back quickly.
This review was collected via phone interview by Customer Research Inc.

RD
Roger D.
Federal Way, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Roger said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
Tacoma, WA
Cadillac Deville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Bryan said his whole family uses the business as well, and it is because of the good quality work.
This review was collected via phone interview by Customer Research Inc.