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Luna Service Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(34 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

family owned and Operated Dealership and full service Auto Body and Repair Shop! family owned and Operated Dealership and full service Auto Body and Repair Shop!

Categories
Car Dealer, Body Shop, Auto Repair
Contact
(210) 734-3300

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
4415 San Pedro Ave San Antonio, TX 78212
Luna Service Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(34 Reviews)

RR
gravatar
Rachel R.
San Antonio, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/18/2024
0
You’ll get scammed
My husband bought a car back in June from here and after 2 months it broke down completely. Luna said there was nothing they could do, wrote an initial review about them saying they scammed us and sold him a faulty car and then Luna reached out saying if we took down the review they would lessen the car repairs and get him into something else….

Their price on repairs were thousands more than the specialized shop we took it to, Luna still mentioned once the car was repaired that they would still help get him into another car and buy the Subaru Impreza back. During the repairs, we reached out to them several times with no response. Now that more than $15,000 has gone into this car and it has a brand new engine, my husband went into Luna and they told him they don’t want his car on their lot so they’d “look for a wholesaler”, and low and beyond, crickets again. All they do is lie.

This place is the worst auto center ever, I have never dealt with this kind of response from a car dealership. And reading the other reviews it seems like they sell a lot of faulty cars. So if you’re looking to pay for an overpriced, broke down car go here, otherwise steer clear and go anywhere else.
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