Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 37 Reviews )

97% Would Recommend
Latest Review 16 days ago

Reviews


VP
Val P.
Daly City, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Val said the business did a good job. The employees are friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

LS
Lew S.
California
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Lew said that he is very honest. He explains everything to her. He explains what needs to be done and what can wait. He can also work with her schedule.
This review was collected via phone interview by Customer Research Inc.

CF
Carolina F.
Daly City, CA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Fare price for a great quality job
These are certified mechanics you can trust. They do the job within the expected time. I’m happy my family finally found a service center we can rely on.

DH
David H.
California
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2019 Category: Service
David said the service was very good.
This review was collected via phone interview by Customer Research Inc.

MS
Micheal S.
California
Mercedes-Benz CLA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Service
Spoke with Michael. He said his experience was good and the staff did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

TT
Tianyi T.
California
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Tianyi said the service was pretty nice.
This review was collected via phone interview by Customer Research Inc.

BH
BARBARA H.
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Love jackie. He is so good to me
He is always fair and so nice.

MS
Mengchun S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Mengchun said he has been using them for 2 or 3 years now.
This review was collected via phone interview by Customer Research Inc.

RE
Rios E.
California
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Rios said that the staff member was very thorough in evaluating her vehicle, he gave economical options and explained why her vehicle was having those problems. He let her know what was urgent and what wasn't, so there wasn't any pressure. She added that the employees are really good at working on her vehicle in the time frame they said they would, and they were punctual.
This review was collected via phone interview by Customer Research Inc.

ML
Mr./Ms. L.
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Our cars were done right
I’m satisfied of the job done.

XL
Xiao L.
California
Lexus GS 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019 Category: Service
Xiao said the business was friendly, helpful, and genuinely concerned.
This review was collected via phone interview by Customer Research Inc.

BH
BARBARA H.
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Best service ever
Jackie always helps you solve your car issues keeping in mind to help you get the best value so you dont waste your money. And he always tries to accommodate your time as well. I have been going to him for years with all types of cars I have had.

HW
Huang W.
California
Acura TSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Huang said the service was good.
This review was collected via phone interview by Customer Research Inc.

OV
Oliveros V.
California
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Oliveros said the business was very knowledgeable and trustworthy.
This review was collected via phone interview by Customer Research Inc.

RL
Ronald L.
California
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Ronald said that the service was great. He mentioned that the staff does a good job and is honest.
This review was collected via phone interview by Customer Research Inc.

RO
Randy O.
California
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Randy said the service was great. He mentioned that the service center picked up and delivered his vehicle to his work location. He stated that the staff was very professional.
This review was collected via phone interview by Customer Research Inc.

VV
Victoria v.
California
Lexus NX 200t
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Victoria said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
California
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Michael said the service is pretty good.
This review was collected via phone interview by Customer Research Inc.

V
V.
Mercedes-Benz E430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Awesome Jacky-the-mechanic
First, Jacky listens to my concern about my Mercedes, Second, he then goes to the MB to check the problem quickly to diagnose, Thirdly, he then informs me his.assessments by looking at.me in the eye recommending needed repair of my beloved MB or Mercedes at the lowest possible cost. This mechanic demonstrated to me his Outstanding Customer Service in the Auto Repair Industry. Well Done Mister Youngjin Lan!!!!!

BH
BARBARA H.
Cadillac Escalade ESV
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019
Honest. Always let's me use a loaner.
Jackie is great. Always tries to help get me the best price to fix my car.

Displaying Review 1 - 20 of 37 in total