Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1273 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.2307695/5Overall Rating 4.2307695/5Overall Rating 4.2307695/5Overall Rating 4.2307695/5rating 4.2307695
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
91% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


LN
Lisa N.
Bloomfield, NJ
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Really Happy
There aren't many places that will go so far out of their way to make sure you had great service. Lynnes does.
David J N., Service Manager from Lynnes Hyundai responded on 07/16/2018

THANK YOU LISA FOR THE GREAT SURVEY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

ZM
Zamir M.
West Orange, NJ
2015 Hyundai Genesis
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/15/2018 Category: Service
Suggestions
Fix your scheduling issues and train personnel to be more courteous.
David J N., Service Manager from Lynnes Hyundai responded on 07/16/2018

I AM SORRY ABOUT THE DELAY.  THINGS HAPPEN IN THE DAY THAT MESS UP THE SCHEDULE.  WE TRY TO KEEP ONTOP OF IT 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

ES
Edward S.
Wayne, NJ
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
easy appointments
Dropped the car off early and a few hours later it was ready, no hassle setting up the appointment and a friendly staff
David J N., Service Manager from Lynnes Hyundai responded on 07/16/2018

THANK YOU FOR THE GREAT SURVEY.  WE TRY TO MAKE YOUR APPOINTMENT AS EASY AS POSSIBLE 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

AM
Angelia M.
East Orange, NJ
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great Customer Service
The sales technicians were personable and the customer experience was great.
David J N., Service Manager from Lynnes Hyundai responded on 07/16/2018

ANGELIA, I APPRECIATE THE KIND WORDS.  WE TRY TO MAKE YOUR VISIT AS EASY AS POSSIBLE 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

SS
Sol S.
Newark, NJ
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great
Repairs were completed on a timely basis. They also advised me that there was a previous recall that I was not aware of it. That recall was also taken care of.
David J N., Service Manager from Lynnes Hyundai responded on 07/16/2018

SOL, THANK YOU. WE APPRECIATE YOUR SURVEY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
West Caldwell, NJ
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Lotta recalls but my next car wil be a Hyundai
I'm on like my 6th recall with my Sonata, but the service team always takes care of me and I never feel like they see a woman and think "scam bait'. At least not with me. The only problem is sitting in the showroom while my car is being serviced. I REALLY want a new car! Genesis would be sweet but I'd be more than happy (budget happy) with a new Elantra!
David J N., Service Manager from Lynnes Hyundai responded on 07/16/2018

THANK YOU FOR THE SURVEY.  UNFORTUNATELY THAT IS THE ONLY PLACE WE HAVE FOR OUR CUSTOMERS 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

AS
Agnes S.
Newark, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
The staff is awesome!
Always a good experience.
David J N., Service Manager from Lynnes Hyundai responded on 07/13/2018

THANK YOU ANGES FOR THE GREAT REVIEW. 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

JR
Joseph R.
Bloomfield, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Very professional.
People are very friendly and knowledgeable.
David J N., Service Manager from Lynnes Hyundai responded on 07/11/2018

THANK YOUR FOR THE GREAT SURVEY AND WONDERFUL COMMENTS.  WE APPRECIATE YOUR BUSINESS

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

PW
Phyllis W.
Montville, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Always a great experience
Always friendly and quick service
David J N., Service Manager from Lynnes Hyundai responded on 07/11/2018

PHYLLIS THANK YOU FOR THE GREAT SURVEY.  WE APPRECIATE YOUR BUSINESS 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

MJ
Michael J.
Bloomfield, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great service manager and crew
Got me home in time for the world cup.
David J N., Service Manager from Lynnes Hyundai responded on 07/10/2018

THANK YOU MICHAEL.  I KNOW WATCHING THE WORLD CUP WAS IMPORTANT

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

BB
Brian B.
Roseland, NJ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Seized Engine
My engine on my 2013 Hyundai Sonata Limited seized 2 weeks ago.
I had the car towed to Lynnes Hyundai where I had purchased the vehicle in January 2016. The service manager, Tom, kept in touch with me during the process and had me in a rental car for the duration of the repair. I arrived to pick up my car which had been washed and waxed!! Great Service and great results!! I highly recommend the Lynne's Hyundai Team in Bloomfield New Jersey.
David J N., Service Manager from Lynnes Hyundai responded on 07/10/2018

I AM GLAD WE WERE ABLE TO HELP YOU HELP YOU OUT IN YOUR TIME OF NEED.  WE THANK YOU FOR THE KIND WORDS 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

CR
Cindy R.
Park Ridge, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Service
Courteous.. nice environment to wait in. Took care of the issue. Even gave my daughter a coloring book and crayons
David J N., Service Manager from Lynnes Hyundai responded on 07/06/2018

CINDY THANK YOU FOR THE WONDERFUL SURVEY.  WE APPRECIATE YOU AND YOUR BUSINESS

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

IT
Ida T.
Clifton, NJ
2012 Hyundai Sonata Hyb
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/05/2018 Category: Service
Very disappointing
Ditto
David J N., Service Manager from Lynnes Hyundai responded on 07/06/2018

I AM SORRY ABOUT THE TROUBLE YOU HAD YOUR LAST VISIT.  WE WILL IMPROVE OUR PROCESSES SO THIS WILL NOT HAPPEN AGAIN

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

AF
Albert F.
East Rutherford, NJ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Excellent Service....as always!
Excellent Service....as always!
David J N., Service Manager from Lynnes Hyundai responded on 07/05/2018

ALBERT THANK YOU FOR THE GREAT REVIEW.   HERE AT LYNNES HYUNDAI WE KNOW YOU HAVE MANY CHOICES AND APPRECIATE YOU CHOSING US 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

MV
Maritza V.
Newark, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Recent service visit
Had a great experience and left satisfied.
David J N., Service Manager from Lynnes Hyundai responded on 07/05/2018

MARTIZA WE ARE GLAD THAT YOU HAD A GREAT EXPERIENCE AND APPRECIATE YOUR BUSINESS 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

KM
Kristina M.
Newark, NJ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Amazing
I dropped off my car in the morning and was done by the afternoon.
Everyone was extremely helpful, and understanding.
David J N., Service Manager from Lynnes Hyundai responded on 07/03/2018

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

JC
Joanne C.
Bloomfield, NJ
2016 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/29/2018 Category: Service
Delayef
Routine oil change took too long. Not updated till well after an hour. Had to whatever longer for car wash
David J N., Service Manager from Lynnes Hyundai responded on 06/30/2018

I AM SORRY YOU FELT YOU WAITED TO LONG AND YOU WERE NOT UPDATED PROPERLY.  THESE REVIEWS HELP US IMPROVE OUR PROCESS.  THANK YOU FOR THE INFORMATION 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
Newark, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great service!
I was in and out in no time
David J N., Service Manager from Lynnes Hyundai responded on 06/29/2018

Thank you for the great survey 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

LH
Lawrence H.
East Rutherford, NJ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Quiet atmosphere
Great service, friendly and professional
David J N., Service Manager from Lynnes Hyundai responded on 06/30/2018

LAWRENCE THANK YOU FOR THE GREAT REVIEW.  WE APPRECIATE YOUR BUSINESS 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
Saddle Brook, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Great friendly service
Dealership is clean sales staff top notch always feel comfortable with the quality
David J N., Service Manager from Lynnes Hyundai responded on 06/28/2018

THANK YOU FOR THE GREAT SURVEY.  WE WILL CONTINUE TO PROVIDE OUR CUSTOMERS WITH GREAT FRIENDLY SERVICE 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com