Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1877 Reviews

ReScore Reviews™ (66)

ReScore
Overall Rating 4.4090926/5Overall Rating 4.4090926/5Overall Rating 4.4090926/5Overall Rating 4.4090926/5rating 4.4090926
Original
Overall Rating 2.2575727/5Overall Rating 2.2575727/5rating 2.2575727rating 2.2575727rating 2.2575727
90% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


AM
Anthony M.
Newark, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Anthony
Mr Thomas and the rest of the Staff is always so nice and helpful
David J N., Service Manager from Lynnes Hyundai responded on 06/24/2019

Thank you for the great 5 atar survey.  Lynne's Hyundai appreciates your comments 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
South Orange, NJ
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
The customer service
The customer service was very good.
David J N., Service Manager from Lynnes Hyundai responded on 06/24/2019

THANK YOU FOR THE GREAT 5 STAR SURVEY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

AA
Alfred A.
Nutley, NJ
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Hyundai Service
Excellent work, feel confident auto will perform well. Waiting for a call back when navigation update is available for installation.
David J N., Service Manager from Lynnes Hyundai responded on 06/21/2019

ALFRED THANK YOU FOR THE GREAT 5 STAR SURVEY. WE WILL CONTACT YOU SHORTLY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

NP
Nawatie P.
Orange, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
It’s awesome
Keep up the great customer service
David J N., Service Manager from Lynnes Hyundai responded on 06/21/2019

THANK YOU FOR THE GREAT SURVEY WE HERE AT LYNNES HYUNDAI WE STRIVE FOR 5 STAR ON EVERY SURVEY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
Belleville, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
They do a good job
Haven't had any real issues as far as there service
David J N., Service Manager from Lynnes Hyundai responded on 06/20/2019

THANK YOU FOR THE GREAT 5 STAR SURVEY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
West Orange, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Overall Great Experience....
One of the better experiences i've had at this dealer recently. Advisor was extremely helpful and friendly with whatever was needed and went out of her way to inform me of future services that would be needed. Only thing that could improve is the wait time, but other than that solid experience.
David J N., Service Manager from Lynnes Hyundai responded on 06/20/2019

THANK YOU FOR THE GREAT 5 STAR SURVEY AND COMMENTS.  WE TRY TO MAKE EVERY EXPERIENCE EXTREMELY HELPFUL 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

VS
Valerie S.
Montclair, NJ
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Service!
Appointment in this case was made only the day before. Thanks to Service Manager Tom Nesbit, the service was timely completed in an efficient manner. Everyone connected with the visit was friendly and courteous and my car was ready before I knew it!
David J N., Service Manager from Lynnes Hyundai responded on 06/19/2019

Valerie,  thank you we know how important your car and your time is 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

JG
Joseph G.
Verona, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Service
Did not have to wait long.. pleasant employees ..
David J N., Service Manager from Lynnes Hyundai responded on 06/19/2019

Joseph, thank you for the great survey and comments.  your time is very important to us 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

SD
Stacyann D.
Rahway, NJ
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Nice Service
Quick and professional
David J N., Service Manager from Lynnes Hyundai responded on 06/19/2019

thank you for the great survey.  we do strive for 5 star on every survey and any information you can give us on how to obtain this would be great 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

DW
Donna W.
Newark, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Purchase
I had a great experience at Lynne's Hyundai, Dominic was my sales rep. He was awesome, showed me everything about my Santa Fe sport, great guy, enjoyed my time with him
David J N., Service Manager from Lynnes Hyundai responded on 06/18/2019

THANK YOU FOR THE GREAT 5 STAR SURVEY WE APPRECIATE YOU AS A VALUED CUSTOMER 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
Jersey City, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Service
The fixed the issue on time.
David J N., Service Manager from Lynnes Hyundai responded on 06/18/2019

THANK YOU FOR THE GREAT 5 STAR SURVEY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
East Orange, NJ
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Customer
Satisfied
David J N., Service Manager from Lynnes Hyundai responded on 06/18/2019

THANK YOU FOR THE SURVEY.  I AM SORRY YOU HAVE TO RETURN TO HAVE YOUR PART INSTALLED.  IT IS HARD TO HAVE EVERY PART IN STOCK 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

RM
Rachel M.
Bloomfield, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Overall good service
My car was scheduled for regular maintenance. I am happy they offer a late day and they completed the maintenance in a timely fashion. Kelly is always great. Thanks.
David J N., Service Manager from Lynnes Hyundai responded on 06/18/2019

RACHEL THANK YOU THE ADDED LATE NIGHT HAS HELPED AND KELLI IS A JOY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

MS
Munira S.
Bloomfield, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
M. Stoddart
Employees provided great customer service. My car was completed around the time that was provided to me.
David J N., Service Manager from Lynnes Hyundai responded on 06/17/2019

Munira thank you for the great 5 star survey.  we appreciate you and know how important your time is 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

RD
Ronald D.
Newark, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2019 Category: Service
TPMS on for days
overall they do a decent job, but!
David J N., Service Manager from Lynnes Hyundai responded on 06/17/2019

Thank you for the survey we appreciate your comments and will contact you shortly about the light 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

DO
Dorothy O.
Newark, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Good work
Good work
David J N., Service Manager from Lynnes Hyundai responded on 06/15/2019

THANK YOU FOR THE GREAT 5 STAR SURVEY.  HERE AT LYNNES HYUNDAI WE STRIVE FOR 5 STARS ON EVERY SERVICE VISIT

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

LT
Linda T.
Nutley, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Improvement
Staff nicer. Good people skills. Direct and yet not pushy about up selling additional services.
David J N., Service Manager from Lynnes Hyundai responded on 06/15/2019

THANK YOU.  WE ARE TRYING TO IMPROVE EACH DAY 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
Belleville, NJ
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Hi
Hi
David J N., Service Manager from Lynnes Hyundai responded on 06/15/2019

thank you for the great 5 star survey 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

Verified Customer
Nutley, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2019 Category: Service
car dealers.
All they want to do is rotate your tires for a slight charge. no thanks.
David J N., Service Manager from Lynnes Hyundai responded on 06/14/2019

we are truly sorry for any inconvenience that may have happened.  we will contact you shortly to resolve this issue 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com

MB
Melissa B.
East Orange, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
The immediate attention to my presence as a customer
Courtesy, friendliness, honesty about the Hyundai products
David J N., Service Manager from Lynnes Hyundai responded on 06/14/2019

MELISSA, THANK YOU FOR THE GREAT 5 STAR SURVEY.  WE VALUE YOU AND YOUR TIME 

David J Nash
Service Manager
Lynne's Hyundai
973-743-5100
dnash@lynnes.com