Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

154 Reviews

99% Would Recommend
97% Business Response
Latest Review 4 days ago

Reviews


GC
Gary C.
Dover, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Gary said his experience was fine.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
Dover, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
They are the best.
There isn't anyone better. They are genuinely out to help you with your vehicle, whether it's giving you frank advice on what repairs you need and don't need, or preventing you from making a poor used vehicle purchase, it feels like they care about your vehicle as much as you do.

JL
James L.
New Philadelphia, OH
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Oil Change
I dropped my car off a day early for an change and the job was done that day. Plus my alternater belt was shot and it was replaced before it left me stranded. Thanks for all your great work.
Matt B. from M And G Automotive Service Inc responded on 02/06/2019

Jim thanks for the kind words and great review. We appreciate your continued business!!


CS
Conrad S.
Dover, OH
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Conrad said he likes them. They were quick. They gave him options. They told him what his price would be ahead of time, they finished in a very timely fashion and they were accurate. It really worked out well for him.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 02/06/2019

Conrad thank you for giving us the to take care of your vehicle.


RH
Robert H.
Dover, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Robert said the employees provided great service.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 02/06/2019

Robert thank you for your continued business!!


BF
Bill F.
Dover, OH
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Wonderful!
My windshield washer fluid signal came on to tell me it was low. I was very close to M&G, so I pulled in to see if they could fill it for me as I can't reach it. They took care of it for me in about five minutes. I so appreciate the friendliness and courtesy, and great service that I always find at M& G. We wouldn't take our cars anyplace else.
Matt B. from M And G Automotive Service Inc responded on 01/18/2019

We always appreciate the great reviews and continued business.  Glad we could get you taken care of!


NN
Nick N.
Salesville, OH
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Nick said the service was great. The service price was high.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 01/18/2019

Thanks for your business.


JF
Javier F.
Dover, OH
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Javier said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 01/18/2019

Thank you for the great review!! We appreciate it!


JM
Jim M.
Dover, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Just like a pit stop
My engine was idling a bit rough and the check engine light came on, so driving by I thought I'll just stop in and make an appointment. Well, they had time, so they pulled it in, put on a scanner, and found a bad plug and faulty coil. They said, if I could wait, they'd fix it then. The NAPA Auto Parts store quickly delivered the needed parts, and it was a 45 minute pit stop. I don't slways expect that fast of a turn around, but was awesome.
Matt B. from M And G Automotive Service Inc responded on 01/09/2019

Jim we truly appreciate your continued business and great review!! Thanks so much for you business.


BM
Buddy M.
Dover, OH
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
The Best
Won't take my vehicles any where else
Matt B. from M And G Automotive Service Inc responded on 01/07/2019

Buddy its always great to see your vehicles. Thanks for the great review!!


AB
Allen B.
Dover, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Allen said the service was good.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 01/03/2019

Thank you for your continued business.  We appreciate the great review!!


LH
Larry H.
Dover, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Larry said they do great work.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 01/03/2019

Thank you Larry!!


TB
Tyler B.
Dover, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Tyler said he has no problem with his vehicle
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 12/26/2018

Tyler thank you so much for allowing us to take care of your vehicle.


JM
Jason M.
Dover, OH
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Spoke with Sara. She said the business is okay.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 12/26/2018

We appreciate your families continued business!


MT
Michael T.
Dover, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Car repair
Great service. friendly staff
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Thanks so much for your continued business!! 


DR
Dee R.
Dover, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Dee said they are wonderful. The business does very good work. They are also very good and timely. She can depend on them. Also they are a good bunch of guys and well liked in the area.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Dee its always a pleasure to see you. Thanks for the great review!!


BG
Bill G.
New Philadelphia, OH
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Becky. She said she was pleased with the work done on the vehicle.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Bill thanks for allowing us to take care of your car.


BM
Buddy M.
Dover, OH
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great and timely service.
This is a place you can take your vehicle and know you will receive outstanding and honest service.
Matt B. from M And G Automotive Service Inc responded on 11/05/2018

Thank you so much for the great review and continued trust in us!!


BL
Bill L.
Ohio
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Bill said the business did a good job and the price was right.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Bill we appreciate your business. Thank you!


JB
Josh B.
Dover, OH
Acura TL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/31/2018 Category: Service
Josh said he had a poor experience. He had multiple things wrong and told them over the phone, but they only fixed one of the issues. He took his vehicle to another facility to complete them.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/02/2018

Josh we are sorry for your experience we will be in touch with you soon


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