Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

140 Reviews

99% Would Recommend
98% Business Response
Latest Review 24 days ago

Reviews


MT
Michael T.
Dover, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Car repair
Great service. friendly staff
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Thanks so much for your continued business!! 


DR
Dee R.
Dover, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Dee said they are wonderful. The business does very good work. They are also very good and timely. She can depend on them. Also they are a good bunch of guys and well liked in the area.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Dee its always a pleasure to see you. Thanks for the great review!!


BG
Bill G.
New Philadelphia, OH
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Becky. She said she was pleased with the work done on the vehicle.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Bill thanks for allowing us to take care of your car.


BM
Buddy M.
Dover, OH
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great and timely service.
This is a place you can take your vehicle and know you will receive outstanding and honest service.
Matt B. from M And G Automotive Service Inc responded on 11/05/2018

Thank you so much for the great review and continued trust in us!!


BL
Bill L.
Ohio
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Bill said the business did a good job and the price was right.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/26/2018

Bill we appreciate your business. Thank you!


JB
Josh B.
Dover, OH
Acura TL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/31/2018 Category: Service
Josh said he had a poor experience. He had multiple things wrong and told them over the phone, but they only fixed one of the issues. He took his vehicle to another facility to complete them.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/02/2018

Josh we are sorry for your experience we will be in touch with you soon


JL
James L.
New Philadelphia, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Saved my Life
We took our car in for a simple oil change before a long trip, and Matt found a leak in the radiator. It all needed replaced, but if it had not been found my wife and I would have been stranded somewhere. Thanks for taking care of us!
Matt B. from M And G Automotive Service Inc responded on 11/02/2018

Jim so glad we could catch a problem before it became an emergency!! Thanks so much for all of your continued business!


PR
Pat R.
Dover, OH
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Pat said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Dover, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Rob said he is always satisfied with his service.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 11/02/2018

Rob thanks for your continued business!!


MT
Michael T.
Dover, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great service
Great customer service . We have a lot of confidence in m&g
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Thanks Michael we appreciate the great review.


RL
Ron L.
Dover, OH
Dodge Omni
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Competent people, they stay in touch while car is there, and all are very pleasant.
I was well pleased, as the analysis of the problem was spot on. Then when more problems were discovered, I was notified of the
about them ( and the price ) . The car came back clean, and all faults were corrected. Mechanic went beyond my expectations
and fixed a couple other little gremlins that needed attention also.

The lady at the front desk is well versed and cogent of all things mechanical, and knew exactly how to communicate with me.
I would N E V E R go anywhere else.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Ron we truly appreciate your confidence in us to take care of your vehicle.


JL
James L.
New Philadelphia, OH
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Quick and Simple
I needed a tire repair and an oil change. Both were done quickly and efficiently. I love dropping off my car in the evening and picking it up the next afternoon.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Jim thank you for all of your continued business!!


DW
Deforest W.
Sebring, OH
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Deforest said that the service at this business is always perfect. He would certainly recommend them.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Thank you Dee its always nice to chat with you!! 


GL
George L.
Dundee, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
George said the business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Thanks George glad we could fix your truck!


FM
Frank M.
Dover, OH
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
always does exelent work and promtly
I have been a customer for 30 yrs and have had good service all those yrs
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Frank so glad we could take care of your car. Thank you for the great review!!


RS
Ryan S.
New Philadelphia, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Spoke with Cork. He said they are pretty good people.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Thanks Cork for the kind words.


JA
John A.
Dover, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
John said the staff members at this business are super good people. They did what they said they would do and the service was great.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

John thank you for the great review!! 


BL
Bob L.
Dover, OH
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018
timely repair
A detailed explanation of needed repairs and cost prior to job
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Bob thank you for the kind words.


DD
Dennis D.
Midvale, OH
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Spoke with Sandra. She said her experience was excellent, she has been going there awhile and has already recommended them.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Thank you Sandra for your continued business and great review!


DC
Dan C.
Ohio
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Dan said this business did everything they told him they would do. He had no surprises.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 10/24/2018

Thank you Dan for allowing us to take care of your vehicle.


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