M And G Automotive Service Inc


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

62 Reviews

100% Would Recommend
95% Business Response
Latest Review 2 days ago
Fran B. on 04/25/2018
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Fran said the employees were professional. They were easy to work with. They provided accurate service. They completed service in a timely manner.
Vehicle: Ford F-150
Category: Service
Service Date: 04/20/2018
Review Created: 04/25/2018
This review was collected via phone interview by Customer Research Inc.
David D. on 04/25/2018
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David said, this business is friendly and they finish on time and he is satisfied with the service.
Vehicle: Toyota Avalon
Category: Service
Service Date: 04/18/2018
Review Created: 04/25/2018
This review was collected via phone interview by Customer Research Inc.
Alton S. on 04/21/2018
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Alton said he was impressed with the service and the communication provided by the facility. The staff were very helpful and he was well-pleased.
Vehicle: Ford F-150
Category: Service
Service Date: 04/20/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 04/23/2018

Alton thank you for the great review!! Please stop in and see us anytime you are in the area!!

Jason M. on 04/19/2018
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Spoke with Sarah. She said the business did really well.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 03/30/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 04/19/2018

Sarah thank you for bringing all of your vehicles to us! Thanks for the great review!!!

Allen B. on 04/19/2018
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Allen said the staff are good people.
Vehicle: Honda Civic
Category: Service
Service Date: 03/31/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 04/19/2018

Thanks Allen we appreciate your continued business!!

Bob L. on 04/13/2018
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Bob said the business always takes care of him.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 04/17/2018

Bob thank you so much for the great review!!

Frank C. on 04/13/2018
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Spoke with Frank's wife. She said the staff did what they needed to do in order to find out what was wrong with the vehicle.
Vehicle: Kia Soul
Category: Service
Service Date: 04/05/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 04/17/2018

We appreciate your business thank you!

Mike P. on 04/07/2018
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Mike said the staff did a great job. They were on the pricey side, and they performed a diagnostic when he already knew and told the business what was wrong with his vehicle.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 04/10/2018

Mike we are not happy unless you are 100% satisfied please call or stop in at your earliest convenience and let us see what we can do to help with this.

James L. on 04/03/2018
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"Low beam out"
My low beam was out. It was 7:30 A.M. and I was on my way to Cleveland. I picked up a bulb and stopped by M and G and asked if the light could be installed. Four minutes later I was on my way. Great service! Thanks
Vehicle: Jeep Commander
Service Date: 04/02/2018
Review Created: 04/03/2018 05:51 AM
Matt B. at M And G Automotive Service Inc responded on 04/03/2018

Jim we are always happy to see you and to take care of your vehicles.  Thanks for the 5 star review!!

Mike G. on 03/29/2018
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"Friendly, professional, prompt"
Customers are treated fairly by knowledgeable staff; I have been a customer for several years--no problems!
Vehicle: Ford Ranger
Service Date: 03/27/2018
Review Created: 03/29/2018 10:33 AM
Matt B. at M And G Automotive Service Inc responded on 03/29/2018

Mike thank you so much for the kind words. We look forward to seeing you again!!

Jim S. on 03/26/2018
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"I like the cheerful friendliness of the employees!"
I was upset with M&G for some service work that I believed wasn't done properly. I voice my concern to Bobbie. Bobbie was very concern and asked me to bring in my vehicle. She said they would be happy to correct anything they may not have done right. I brought my vehicle in and they happily went over everything to my satisfaction. I'm very pleased with what M&G did and how I was treated. I fully intend to bring all my vehicles to M&G. Thank you very much M&G!
Vehicle: Ford Ranger
Service Date: 03/20/2018
Review Created: 03/26/2018 06:26 PM
Matt B. at M And G Automotive Service Inc responded on 03/27/2018

Thank you Jim for your kind words. We truly appreciate your business thanks for allowing us to repair your truck.

Ron P. on 03/21/2018
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Ron said the business is very good to him.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 03/13/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 03/22/2018

We appreciate your continued business with us thank you!!

Ron W. on 03/21/2018
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Ron said he was happy with the service and had no complaints.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 03/15/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 03/22/2018

Ron thank you for the great review!!

Gary C. on 03/17/2018
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Gary said he would recommend this business for service.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 03/22/2018

Gary thanks for allowing us to repair your truck.  Thanks for the great review!!

Bill F. on 03/16/2018
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"Excellent service !"
We have dealt with M & G for many years. We know we can rely on prompt, reliable service. Also, everyone who works there has been friendly , courteous, patient and helpful . Have never had any problems whatsoever. We have recommended M & g many times, and will continue to do so .
Vehicle: Ford Flex
Service Date: 03/15/2018
Review Created: 03/16/2018 08:16 PM
Matt B. at M And G Automotive Service Inc responded on 03/19/2018

Thank you so much for the kind words and many referrals!!

Wayne T. on 03/16/2018
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"Good Work "
The work done at M & G is always first rate. I'd recommend them to fix any car or truck I have.
Vehicle: Ford F-150
Service Date: 03/14/2018
Review Created: 03/16/2018 07:38 AM
Matt B. at M And G Automotive Service Inc responded on 03/16/2018

Wayne we truly appreciate your continued business. Thank you for the great review!!

Duane V. on 03/16/2018
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Duane said their work is always 100 percent quality. They stand behind their work, if something isn't right they fix it. They are prompt with their service, and never exceed their estimate. They are timely, punctual and they explain everything thoroughly.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/28/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 03/16/2018

Thanks Duane we appreciate all of your continued business. We look forward to seeing you again!!

Conrad L. on 03/05/2018
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Conrad said the service was good.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 02/20/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 03/07/2018

We appreciate your continued business Conrad. Thank You!

Paul S. on 03/05/2018
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Paul said he received the best service.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 03/02/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Matt B. at M And G Automotive Service Inc responded on 03/07/2018

Thanks Paul for the great review!!!

Clara S. on 03/02/2018
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"car service"
everyone is very nice
Vehicle: Dodge Caliber
Service Date: 02/05/2018
Review Created: 03/02/2018 06:30 PM
Matt B. at M And G Automotive Service Inc responded on 03/05/2018

Clara thanks for the great review and your continued business we appreciate it so much!!!

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