Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

88 Reviews

100% Would Recommend
97% Business Response
Latest Review 7 days ago

Reviews


MB
Marvin B.
Dover, OH
Lincoln MKX
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06/18/2018 Category: Service
Spoke with Mary. She said the staff always treat her nicely and tell the truth. She said she appreciates their being nice.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Dover, OH
Chevrolet Equinox
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06/16/2018
Engine check
Great service
Matt B. from M And G Automotive Service Inc responded on 06/18/2018

Mike thank you so much for your continued business we appreciate the great review!!


ME
Melanie E.
Dover, OH
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Melanie said she was very satisfied with the business. She said they were honest and thorough.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/18/2018

Mel, Thank you for your great review!!


RL
Rick L.
Dover, OH
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Rick said the customer service was amazing. He took his vehicle into the business because it was idling rough. After they returned his vehicle it was running fine, but as the day progressed it got worse. It is running fine now.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/13/2018

Rick thank you for the five star review please don't hesitate to call us if you have any problems.


RK
Rich K.
Dover, OH
Chrysler Pacifica
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06/07/2018 Category: Service
Rich said the business has always been prompt with the repairs, they scheduled him in quickly, they were very knowledgeable, very helpful and also very informative.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/13/2018

Rich thank you for the wonderful review! Your continued business is appreciated!!


AM
Arlene M.
Dover, OH
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Arlene said she has used this business for the past several years and she enjoys the service provided.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/13/2018

Arlene we truly appreciate your continued business!!


TP
Tanner P.
Uhrichsville, OH
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tanner said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/13/2018

Thank you so much for the great review we hope to see you again!!


DS
David S.
Dover, OH
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Great service again
I am always pleased with the service and prices at M and G. I drop off my vehicle and know that I’ll receive a call letting me know their findings, a repair estimate, and quick responses to any questions I might have. Another call as soon as the repair is complete, and I’m off in a car that’s running properly again. Thank you for your reliability!
Matt B. from M And G Automotive Service Inc responded on 06/05/2018

Thank you for your continued business we truly appreciate it!!


MT
Michael T.
Dover, OH
Ford F-150
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06/03/2018
Oil change
Great service and friendlyworkers
Matt B. from M And G Automotive Service Inc responded on 06/05/2018

Mike its always great to see you and your vehicles!! 


SM
Sandra M.
Uhrichsville, OH
Honda Civic
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06/03/2018
Warranty honored!
Had an alternator problem that was still under warranty and they completely covered the repair! Great service!
Matt B. from M And G Automotive Service Inc responded on 06/06/2018

Willy we truly appreciate all of your business!!


TP
Tom P.
Dover, OH
Honda Odyssey
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06/02/2018
Can always count on M&G !
Have been a customer for over 20 years. Always can count on them to do a quality job !
Matt B. from M And G Automotive Service Inc responded on 06/06/2018

Tom we appreciate all of your continued business and great reviews!!


TH
Tara H.
New Philadelphia, OH
Chrysler Town & Country
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06/02/2018 Category: Service
Tara said the staff can handle all her needs.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/06/2018

Tara thanks for your continued business!


JT
Jerry T.
New Philadelphia, OH
Chevrolet Traverse
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06/01/2018 Category: Service
Spoke with Chaleen. She said they have always been very helpful and done a good job at this business.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/05/2018

Thanks you so much for the great review!!!


CL
Corinne L.
Dover, OH
Honda CR-V
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05/29/2018 Category: Service
Corinne said the service was good.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 06/06/2018

Thanks for the great review!! 


AI
Anita I.
Dover, OH
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Anita said she likes the service. They are very nice, professional, and they kept in communication during the service.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 05/22/2018

Anita we are so happy you allowed us to take care of your truck!! Now you are all set to haul lots of mulch.!!! Thanks for the great review!!!!!


GB
George B.
Dover, OH
Lincoln MKX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Spoke with William. He said it is a very good business.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 05/15/2018

Thank you so much for the great review we truly appreciate your business!!!


RR
Rich R.
Dover, OH
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Rich said it was quality work for the price he paid, and a really quick turnaround for the services they rendered.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 05/11/2018

Rich thank you for the great review hope to see you again soon.


LM
Lisa M.
Zoar, OH
Subaru Impreza Sedan
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05/09/2018
Courteous service, timely.
Service is efficient , they prioritized what needs attention first, in order for other services to be done at later date, so you can better plan.
Matt B. from M And G Automotive Service Inc responded on 05/11/2018

Lisa thank you so much for your continued business and great review!!


WT
Wayne T.
Dover, OH
Ford F-150
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05/06/2018
Good people, Good Service
The exhaust system was installed and the labor was very reasonable. Staff is friendly and knowledgeable.
Matt B. from M And G Automotive Service Inc responded on 05/08/2018

Wayne it is always a pleasure to see your vehicles.  Thank you for the great review!!


BF
Bill F.
Dover, OH
Ford Flex
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05/05/2018
Excellent service !
M & G always provides fast and excellent customer service . Highly recommended !
Matt B. from M And G Automotive Service Inc responded on 05/08/2018

Bill thank you so much for your continued business!!


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