Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

108 Reviews

100% Would Recommend
95% Business Response
Latest Review 3 days ago

Reviews


SP
Shane P.
Tuscarawas, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Shane said the staff are quick. They fixed it right the first time. Everything went good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dover, OH
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
The place to take your car!
As always, excellent, prompt service and friendly, patient staff!

Verified Customer
Strasburg, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Dependable & honest
Can count on them to be honest when we take our vehicles in. Can stop and ask them questions if need arises. Been dealing here for 20+ years.

DM
Don M.
Dover, OH
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Joyce. She said they did a good job. They've always been good. She was taken care of immediately. They're reasonable.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
New Philadelphia, OH
Jeep Renegade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
More than an oil change
I took my daugher’s car to M&G for an oil change and they went above and beyond. At no charge the car was checked out and the tires rotated. I love the personal touch I receive.
Matt B. from M And G Automotive Service Inc responded on 08/09/2018

Thank you so much for your continued business and wonderful review!!!


JM
Jessica M.
Dover, OH
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jessica said she was pleased with the service she received. The staff was nice, friendly, and did a good job.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 08/09/2018

Thank you Jessica, we hope to see you again!


BM
Buddy M.
Dover, OH
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
The people.
Customer service, the people and fair prices.
Matt B. from M And G Automotive Service Inc responded on 08/09/2018

Thank you Buddy for the wonderful review.  Always nice to see you! We appreciate your continued business.


MS
Mark S.
Dover, OH
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Mark said he's been doing business at this facility for the past 5 or 6 years and it's been great.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 08/02/2018

Mark thank you for your continued business we appreciate it!!


RS
Rocky S.
Uhrichsville, OH
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Rocky said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 08/02/2018

Rocky thank you for the wonderful review we appreciate your business.


CM
Carla M.
Strasburg, OH
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Carla said she's been with them since the 70's and she always taken right in. It's also done in a timely manner for a really good price as well.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 08/02/2018

Carla its always great to talk with you thank you for the wonderful review.


CB
Charles B.
Dover, OH
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Spoke with Judy. She said they fixed everything well. They did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 08/02/2018

Charles and Judy thank you for your business and wonderful review!


PG
Phylis G.
Beach City, OH
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Phylis said she likes the fact that she's never taken advantage of when she goes in.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 08/02/2018

Philis we are so glad to have you as a customer thank you for the review!


DW
Deforest W.
Sebring, OH
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
DeForest said he has known Mike and Matt for about 15 years. He stated he finds them to be the very, very best. He has never had to take a vehicle back to them to be redone.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 07/25/2018

Dee it is always such a pleasure to talk with you!! Thank you for the wonderful review.


JL
James L.
New Philadelphia, OH
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Excellent job again
Thanks for checking out everything on the car and fixing the problems. Your work is the best!
Matt B. from M And G Automotive Service Inc responded on 07/25/2018

Jim thank you for your continued business and great reviews!!!


LH
Lou H.
New Philadelphia, OH
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Great service!
Always Happy with my service at M&G!
Matt B. from M And G Automotive Service Inc responded on 07/16/2018

Thank you for your continued business and the great review!!


SS
Steve S.
Dover, OH
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Steve said, this business is quick and they have good prices,
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 07/25/2018

Thank you for the great review!!!!


RW
Ron W.
Tuscarawas, OH
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ron said, he is one hundred percent satisfied with this business..
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 07/09/2018

Ron thank you so much for the great review! We always enjoy taking care of your vehicles


DN
Dwight N.
Dover, OH
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Christine. She said her overall experience was good, as always. They've taken care of their vehicles over 25 years. They've always taken really good care of them.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 07/09/2018

Christine thank you so much for your continued business we appreciate it so much.


MD
Michael D.
Dover, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Service on my Jeep
We have been a customer of M& G for many years!! We definitely miss John, but still receiving fantastic service!! My only wish is that when they service the vehicle, they would also offer a car wash and/or mini detail.. hard to find that type of care for a vehicle any more.. Thank You M&G for taking care of our vehicle repair and maintenance needs!!
Matt B. from M And G Automotive Service Inc responded on 07/06/2018

Michael thank you for your kind words!  We will take your suggestion into consideration. We always welcome new ideas!!


JF
James F.
Dover, OH
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
James said he is a repeat customer of this business. They do good work.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 07/06/2018

Thank you for the great review we appreciate your continued business!!


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