Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

128 Reviews

100% Would Recommend
92% Business Response
Latest Review 1 day ago

Reviews


MT
Michael T.
Dover, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great service
Great customer service . We have a lot of confidence in m&g

RL
Ron L.
Dover, OH
Dodge Omni
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Competent people, they stay in touch while car is there, and all are very pleasant.
I was well pleased, as the analysis of the problem was spot on. Then when more problems were discovered, I was notified of the
about them ( and the price ) . The car came back clean, and all faults were corrected. Mechanic went beyond my expectations
and fixed a couple other little gremlins that needed attention also.

The lady at the front desk is well versed and cogent of all things mechanical, and knew exactly how to communicate with me.
I would N E V E R go anywhere else.

JL
James L.
New Philadelphia, OH
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Quick and Simple
I needed a tire repair and an oil change. Both were done quickly and efficiently. I love dropping off my car in the evening and picking it up the next afternoon.

FM
Frank M.
Dover, OH
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
always does exelent work and promtly
I have been a customer for 30 yrs and have had good service all those yrs

JA
John A.
Dover, OH
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
John said the staff members at this business are super good people. They did what they said they would do and the service was great.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Dover, OH
Buick LaCrosse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018
timely repair
A detailed explanation of needed repairs and cost prior to job

DD
Dennis D.
Midvale, OH
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Spoke with Sandra. She said her experience was excellent, she has been going there awhile and has already recommended them.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Ohio
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Dan said this business did everything they told him they would do. He had no surprises.
This review was collected via phone interview by Customer Research Inc.

DK
Donna K.
Dover, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Brakes
While doing some errands my car decided to do some really scary things. After getting home I called and asked if they could find time either that day or the next to take a look at it. They said sure. Got the car there and explained what happened. They were able to diagnose the problem that day and I had it back by lunch the next day. They even took the time to explain in detail what happened. Very glad that I chose this company to take care of my vehicle.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Thank you so much for the kind words. Its always so nice to chat with you! Glad we were able to get you all taken care of.  


ME
Michael E.
Dover, OH
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Michael said the business did a great job and he really appreciates all of the help that he received.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
New Philadelphia, OH
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Difficult repair handled
The cooling system needed a lot of work. The repairs were done well and in a timely fashion. I am pleased with the results.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Jim thank you for the kind words! We truly appreciate all of your continued business


NA
Nancy A.
Dover, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great care
I really trust this business- not only to do a good job but not to do any unnecessary work. They are honest and will really look out for you.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Nancy thank you for the great review we appreciate your continued business.


MS
Mike S.
Dover, OH
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Convenient. Fair. Reliable.
Knowledgeable. On Time. Thorough.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Thanks for the great review!!


ER
Edward R.
Strasburg, OH
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Edward said they did a good job and they were pleasant and nice.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Thanks Ed for all of your business!!


MS
Martha S.
Strasburg, OH
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Martha said that she has dealt with the place for years and recommends them highly.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Martha we are so appreciative for your continued business!!


SS
Scot S.
Dover, OH
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Scot said the business did the work they were supposed to. He would recommend them for work.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Thanks for the great review!!


JF
James F.
Dover, OH
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
James said he is satisfied with all the work they have done for his family. His entire family deals with them
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Jim thanks for the great review and all of your continued business!!!


DH
Dean H.
Dover, OH
Mercury Tracer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Spoke with Dean's wife. She said she really like the business and would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 09/24/2018

Thank you for your continued business!!!


JM
Joshua M.
Dover, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Joshua said his service was really good.
This review was collected via phone interview by Customer Research Inc.
Matt B. from M And G Automotive Service Inc responded on 08/27/2018

Thank you Josh for the great review.  Glad to be able to take care of your vehicle.


Verified Customer
Dover, OH
Honda Accord Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Excellent customer service and great prices
M and G is the best automotive service around. They do a great job servicing my car and have squeezed me in for an emergency situation. They want me to drive safe and the price for service canb be beat!
Matt B. from M And G Automotive Service Inc responded on 08/21/2018

Thank you we appreciate your kind words and great review!!


Displaying Review 1 - 20 of 128 in total