DAVID / JUDY B.
Honda Civic Coupe
Sept 8, 2017 visit
I was impressed. The car was done on time. I liked the detailed notes that were given on my vehicle. I myself keep detailed notes on all my vehicles. My only disappointment was I thought the price for the work was high. I compared it to work I had done at J.T. Tire. I had the tires rotated, balanced, oil changed plus got the car inspected. The total price for that work was $133.00. I had only the oil changed and the tires rotated and my invoice was $135.00 In all fairness it was the $39.00 charge to rotate & balance the tires which may have not been charged at J.T. Tire because I bought my tires there. Other than the invoice total, I was satisfied. Next time I get the tires rotated, please remember to update the maintenance information in my car. I got a little concerned when the "tire check" light came on.
Did a great job on my Jeep and moved up my service appointment due to a sudden breakdown.
10/14/2016 Category: Service
David said he respected the fact that the business was honest about their limitations. The mechanic who looked at his vehicle did a thorough job and told him that he could not fix the issue. He also did not charge him for the time and labor.
This review was collected via phone interview by Customer Research Inc.
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