Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

907 Reviews

100% Would Recommend
Latest Review about 2 hours ago

Reviews


MM
MICHELLE R M.
Drexel Hill, PA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Great service
As always great service thanks again

TV
TIMOTHY V.
Lansdowne, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Outstanding service
Once again, I brought my car in for some servicing. The work was great, they turned it around quickly and at a reasonable cost.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/20/2019

Thank you Timothy! We appreciate your positive feedback!

Tom Mayberry 
Owner
610-623-7187

JV
John V.
Clifton Heights, PA
Plymouth Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
John said that the place is a very good business, his service was very good and they take good care of him.
This review was collected via phone interview by Customer Research Inc.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/20/2019

Thank you Mr.Verdi!

Tom Mayberry 
Owner
610-623-7187

JC
James C.
Lansdowne, PA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
James said he does recommend the business to others.
This review was collected via phone interview by Customer Research Inc.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/20/2019

Thank you James!

Tom Mayberry 
Owner
610-623-7187

CG
Christina G.
Aldan, PA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Spoke with Randolph. He said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/20/2019

Thank you Randolph!

Tom Mayberry 
Owner
610-623-7187

MM
MARILYN P M.
Aldan, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Best Place Ever!
I've been to Mac&Sam's twice recently....once scheduled, once unscheduled. I stopped by when my tire light came on. It turned out the rim was the problem so it took a little while to find where the leak was. That's why I love this place! I can stop by with a tire problem and they fix it!! A true neighborhood shop!!
My second visit was to have a dent repaired on my bumper. Where can you find a place that does that?
I highly recommend Mac & Sam's!!
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/17/2019

Thank you Marilyn! We appreciate your kind words.

Tom Mayberry 
Owner
610-623-7187

ES
Eileen S.
Glenolden, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Never a problem to get our vehicles fixed
Tom fixed our Explorer at the last minute.
Thank you Tom you are always there for us
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/15/2019

You're most welcome and thank you very much Eileen. 

Tom Mayberry 
Owner
610-623-7187

KR
KATHLEEN A R.
Clifton Heights, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Quality repairs, great customer service, and good pricing
Tom and his staff are always friendly. Repairs are done timely. They do quality work and pricing is good. Highly recommend.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/15/2019

Thank you very much Kathleen! We appreciate your feedback.

Tom Mayberry 
Owner
610-623-7187

MS
Marian S.
Aston, PA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Service on Honda Civic
Excellent, courteous service, as usual.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/10/2019

Thank you very much, Marian!

Tom Mayberry 
Owner
610-623-7187

MG
Maxym G.
Clifton Heights, PA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Excellent service
Excellent service, as always
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/04/2019

Maxym! Thank you very much. We appreciate your feedback. 

Tom Mayberry 
Owner
610-623-7187

DS
Donna S.
Aldan, PA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
friendly, professional, accommodating
The most important thing is that they know my name and my car. I feel comfortable to just stop in to have something looked at without an appointment and they will try to do what they can. Never a pressure to do repairs that are inevitable (especially wuth an old car) but not emergent.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/02/2019

Thank you Donna, we do our best and we absolutely do not mind when you stop in. We'll be in touch. 

Tom Mayberry 
Owner
610-623-7187

Verified Customer
Aldan, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Friendly & Professional
We love Jessie and the guys! They’re friendly and do great work!
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/01/2019

Haha - Jessie loves you too. Thanks!

Tom Mayberry 
Owner
610-623-7187

AS
Ashford S.
Aldan, PA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2019 Category: Service
Ashford said no one told him how long it would take. The vehicle was there for a few weeks. No one called him to let him know what was going on. He finally had to go there in person to find out. Overall they did an excellent job and they have very good skills.
This review was collected via phone interview by Customer Research Inc.
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/01/2019

Sonii, my apologies, there was a bit of miscommunication our end. However, that shouldn't have effected your service visit here with us. Thank you for your feedback. 

Tom Mayberry 
Owner
610-623-7187

GP
Gregory P.
Upper Darby, PA
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
FJ
Excellent service as usual! Thank You
Tom M. from Mac & Sam Auto & Truck Repair responded on 04/01/2019

Thank you very much Greg. 

Tom Mayberry 
Owner
610-623-7187

ES
Eileen S.
Glenolden, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
2001 Explorer
The Employees at Mac and Sam are very professional and their prices are very reasonable. I have been a customer for many years and I would not go any anywhere else.
Tom M. from Mac & Sam Auto & Truck Repair responded on 03/20/2019

Eileen, thank you! We appreciate you very much! 

Tom Mayberry 
Owner
610-623-7187

AK
Alexander K.
Pennsylvania
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2019 Category: Service
Alexander said that the facility's staff needs to work on their customer service, specifically personal interactions.
This review was collected via phone interview by Customer Research Inc.
Tom M. from Mac & Sam Auto & Truck Repair responded on 03/20/2019

Hi Alexander, 

From what I can remember, I thought your visit went well. Would you mind giving us a call? Just want to see how we can improve.

Tom Mayberry 
Owner
610-623-7187

MD
MARIE A D.
Collingdale, PA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Cars & Cycles
Last visit was for car inspection. As always treated with Respect. Nrxt visit will be to have back breaks taken careof. I'll be calling soon for that appointment. Thank You guys for everything. M😛😛😛👍👍👍
Tom M. from Mac & Sam Auto & Truck Repair responded on 03/20/2019

Thank you, Rose. Always a pleasure to do business with you! See you soon. 

Tom Mayberry 
Owner
610-623-7187

AM
Allen M.
Lansdowne, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Great service
As always work done properly and on time
Tom M. from Mac & Sam Auto & Truck Repair responded on 03/20/2019

Allen, Thank you. We appreciate your positive feedback. 

Tom Mayberry 
Owner
610-623-7187

JF
John F.
Ridley Park, PA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Five Star Mechanic
Mac and Sam has serviced our cars for over 20 years. Tom. Mayberry and his mechanics are top of the line. They are professional, honest, and always do excellent work
Tom M. from Mac & Sam Auto & Truck Repair responded on 03/07/2019

Thank you John! We appreciate you both very much. 

Tom Mayberry 
Owner
610-623-7187

MG
Maxym G.
Clifton Heights, PA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Great service
Great service and attitude, highly recommended
Tom M. from Mac & Sam Auto & Truck Repair responded on 03/07/2019

Thank you very much, Maxym. 

Tom Mayberry 
Owner
610-623-7187