Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

483 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


NC
Nykko C.
Norwich, CT
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Nykko said they were quick and they were on time with his appointment. He went in for a diagnostic and it was very thorough. They were professional and helpful.
This review was collected via phone interview by Customer Research Inc.

TC
TRISH C.
Jewett City, CT
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Service and repair
Macara vehicle services is the only place I take my vehicle for service and repairs. Quality work done right every time.

PL
Pedro L.
Willimantic, CT
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Pedro said they always have good customer service.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Norwich, CT
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Robert said the business has good guys and they were quick with the repair, and were very timely. He stated he would like to thank them and that he appreciates them.
This review was collected via phone interview by Customer Research Inc.

PL
Pedro L.
Willimantic, CT
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Pedro said they always have good customer service.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Norwich, CT
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Robert said the business has good guys and they were quick with the repair, and were very timely. He stated he would like to thank them and that he appreciates them.
This review was collected via phone interview by Customer Research Inc.

DS
Dominic S.
Norwich, CT
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Dominic said he had a good experience overall. He stated the service was fast, and the staff was very honest about everything.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Niantic, CT
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
oil Change
Friendly staff No problems

YW
Yessenia W.
Norwich, CT
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Yessenia said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Jewett City, CT
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2019 Category: Service
Michael said they always treat him pretty good and are honest.
This review was collected via phone interview by Customer Research Inc.

SS
Stanley S.
Jewett City, CT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Stanley said he was more than happy with every thing at this business and had no complaints.
This review was collected via phone interview by Customer Research Inc.

SP
SHAWN P.
Jewett City, CT
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Always great service.
Matt is always great to deal with I wouldn’t trust anyone else with my vehicles. I had my windows tinted and they came out perfect. I wouldn’t let anyone else touch my brand new car.

DT
DAN T.
Norwich, CT
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
General maintanence
I highly recommen Macara Vehicle Services, they always do a great job and treat you like family. They never do work that doesn't need to be done. Trustworthy business people. Love this place

KR
Kurt R.
Norwich, CT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Kurt said Matthew is very good. They do what is expected on the vehicle. He is very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

LC
Luke C.
Jewett City, CT
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Luke said the service was good. The employees took his vehicle right in. They left bubbles in his vehicle's window tinting.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Columbia, CT
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Robert said that he has had no issues with the place, but the vehicle shakes over 60 mph now. He will observe more before calling them.
This review was collected via phone interview by Customer Research Inc.

CZ
CHET Z.
Norwich, CT
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
excellent service
everyone is friendly and knowledgeable

SK
Stephanie K.
Gales Ferry, CT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Extremely friendly and helpful!
Everyone I dealt with was friendly, but Matt went above and beyond. He explained everything to me and made me feel comfortable. Highly recommend!!!

RM
ROBERT M.
Tolland, CT
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Service
Always the best customer service, even when the news is not so good! Honest consistent service at reasonable prices.

PP
PHIL P.
Norwich, CT
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Your staff
Very good price and very courteous staff

Displaying Review 1 - 20 of 483 in total