MACARA Vehicle Services


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

372 Reviews

99% Would Recommend
Latest Review 1 day ago
LORI P. on 04/20/2018
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"Water pump"
Excellent service
Vehicle: Jeep Wrangler
Service Date: 04/19/2018
Review Created: 04/20/2018 04:30 AM
TIM D. on 04/18/2018
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"First oil change "
We’ve used Macara for years and when it came time for an oil change on my 2018 Honda hrc, there was no question as to where we would go. I scheduled the appointment and dropped the car off using the early bird system. Rob, Shea and Patrick are great. I was called the moment the car was ready and picked it up when it was convenient for me.
Vehicle: Honda HR-V
Service Date: 04/17/2018
Review Created: 04/18/2018 01:34 AM
Jeffrey M. on 04/17/2018
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Jeffrey said the business did a very good job. They did what he asked in a timely fashion and he appreciated it. The employees were very courteous.
Vehicle: Ford F-150
Category: Service
Service Date: 04/12/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Karissa G. on 04/16/2018
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Karissa said they are really helpful.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/13/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Levy P. on 04/13/2018
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Levy said the service was good and the employees treated him well.
Category: Service
Service Date: 04/09/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Steven W. on 04/12/2018
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Spoke with Marylou. She said Steven was happy with the repair and Matthew the owner was very nice.
Category: Service
Service Date: 04/11/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Reshia W. on 04/07/2018
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Reshia said the business was easy, understanding, and had good communication.
Vehicle: Volvo XC90
Category: Service
Service Date: 03/23/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Ricardo R. on 04/06/2018
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Ricardo said they were friendly, helpful, and it was an overall good experience.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 03/27/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Tom G. on 04/02/2018
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Tom said Matt always does what he says, and on time. He is a pleasure to deal with. He is very happy.
Vehicle: GMC Yukon
Category: Service
Service Date: 03/28/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Oliver G. on 03/26/2018
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Oliver said the business did a good job and it was finished quickly.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/22/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
JASON H. on 03/20/2018
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"Full detail"
The detail job was wonderful after having a teenage and child rampage my vehicle. However there were smudges still on my windshield that weren't totally wiped in a few spots; residue left on my radio console like it wasn't wiped up totally and my drive shaft. Also when I went to put on a new license plate cover both front and back license plates had lots of muck under them. My replacement tinted window came out wonderful. The driver side and passenger side windows got stuck a couple times on the rain guards that were installed and a small piece broke off after closing the window on driver side. The car smelled wonderfully and got just about everything out except a couple of marker marks but the name my child decided to write came out. The weather track mates are a good idea!!
Vehicle: Chevrolet Cruze
Service Date: 03/15/2018
Review Created: 03/20/2018 08:14 AM
Ian M. on 03/14/2018
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Ian said the staff are all great people, and he goes to the business often to get his vehicle serviced.
Category: Service
Service Date: 03/12/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Shane E. on 03/13/2018
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Shane said the staff did a good job, but there's still some rust. It was in the quote, but he wishes they had gotten all the rust spots.
Vehicle: Nissan Frontier
Category: Service
Service Date: 03/09/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Bob M. on 03/12/2018
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Bob said everything he requested was done.
Category: Service
Service Date: 03/09/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Steve R. on 03/12/2018
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Steve said the manager was really great and very informative.
Vehicle: Ford Edge
Category: Service
Service Date: 03/09/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Scott C. on 03/01/2018
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Scott said the business was very quick, honest and informative.
Vehicle: Honda Pilot
Category: Service
Service Date: 02/26/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
Jeffrey L. on 03/01/2018
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Jeffrey said they are great to do business with and they always solve any issue he has. He said he will continue going there.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 02/23/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
Darrel Y. on 03/01/2018
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Darrell said there is an issue with the tint on one of the windows. They will take care of it.
Category: Service
Service Date: 02/23/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
Dustin B. on 02/20/2018
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Dustin said everything went fine with his visit to the business. The staff had good customer service.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 02/16/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Stephen J. on 02/20/2018
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Stephen said the service was good. The work was done at a good price.
Category: Service
Service Date: 02/19/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 372 in total