Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

512 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


ER
Elizabeth R.
Newport Beach, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Elizabeth said the employees took care of the problem.
This review was collected via phone interview by Customer Research Inc.

KS
Katie S.
Santa Ana, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Katie said the business always provides excellent service.
This review was collected via phone interview by Customer Research Inc.

MD
MAURICE D.
Seal Beach, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Customer
I had great experiences with the good service & reasonable price they provide ! I will recommend this shop to all of my friends ! 5 stars

DH
Derek H.
Fountain Valley, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Derek said the business works on his vehicle right away. Even when they promised to finish the vehicle in an hour, they finished in 40 minutes.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Anaheim, CA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Michelle said she had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

LN
Lucie N.
Irvine, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Lucie said the service was efficient. She was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

LN
Lucie N.
Irvine, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Lucie said the service was efficient. She was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

MR
MARK R.
Newport Coast, CA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Great customer service.
Honestly this is a great shop. They are straightforward and reliable. Makes you realize how much a rip off it is with the dealer. I have been going there for years and I am always pleased. I highly recommend using Mac's auto care!

AF
Andrew F.
Santa Ana, CA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Andrew said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

TN
Thuy N.
Westminster, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Thuy said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

LS
Laily S.
Irvine, CA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Laily said the staff at this business made her feel very comfortable. They were a very kind team. She appreciated the good follow-up.
This review was collected via phone interview by Customer Research Inc.

XX
Xiao X.
Irvine, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Xiao said the business is very efficient and good.
This review was collected via phone interview by Customer Research Inc.

GL
GINA L.
Ventura, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Just amazing
They always have the best prices and I know that they are not trying to gauge me.

RH
RICK H.
Costa Mesa, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Quality, Thouroughness, Detail
I don't trust mechanics. I do most repairs myself. But when I can't do myself.
I TRUST THESE GUYS.

PS
PAM S.
Costa Mesa, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017
Superior Service
The work was done quickly and correctly. Very happy.

JL
Jairo L.
Santa Ana, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Jairo said this business had really good customer service. He didn't have an appointment and they were able to fit him in to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Ralph M.
Lake Forest, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Ralph said the gentleman he worked with was professional, knowledgeable and gave him great advice. He had an appointment at 1 pm and the staff members got him in right at 1 pm and out at 2 pm.
This review was collected via phone interview by Customer Research Inc.

FA
Frank A.
San Clemente, CA
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Frank said the business had good customer service and Mac is efficient.
This review was collected via phone interview by Customer Research Inc.

KR
Kelcy R.
Santa Ana, CA
Acura Integra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Kelcy said the staff were awesome and the price was fair. However, the service was a little slow.
This review was collected via phone interview by Customer Research Inc.

LS
Laura S.
Newport Beach, CA
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Laura said this business possesses honesty, integrity and promptness, which is very hard to come by when trying to find a good mechanic.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 512 in total