Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

437 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


BA
Baliey A.
Costa Mesa, CA
Chevrolet Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Spoke with Clayton. He said the business was not clear about what the problem was. The problem keeps changing and they don't know why.
This review was collected via phone interview by Customer Research Inc.

VA
Vijay A.
Valencia, CA
Lexus IS 250
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2016 Category: Service
Vijay said the staff member that worked on his vehicle were really good but the prices were a little high.
This review was collected via phone interview by Customer Research Inc.

JY
Joey Y.
Laguna Niguel, CA
BMW X5
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/11/2016 Category: Service
Joey said the service was done pretty fast and he does not feel like he should have paid so much labor time. He was quoted 3 hours but it only took hour or hour and a half. He could see maybe 2 hours of labor charged but not the estimated 3 hour quote. He was personable but he should have been more thorough.
This review was collected via phone interview by Customer Research Inc.

JV
Jonathan V.
Huntington Beach, CA
Mazda CX-7
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2016 Category: Service
Jonathan said he was very unhappy with the business. There were things on his vehicle that were working and now the windows on his vehicle are not going up or down.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Fountain Valley, CA
BMW 335i
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2015 Category: Service
Michael said he had to make multiple appointments with this business to get the problems on his vehicle fixed. For this reasons, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

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