Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

435 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


RF
Rick F.
Huntington Beach, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Rick said he has been a customer with this establishment for quite a while and he is very happy with the performance and the staff.
This review was collected via phone interview by Customer Research Inc.

DG
Dante G.
Garden Grove, CA
Chrysler PT Cruiser
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Dante said the staff did a decent job with his alignment, but the vehicle seems to steer a bit to the left.
This review was collected via phone interview by Customer Research Inc.

FE
Fady E.
Irvine, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Fady said everything was perfect and nothing was wrong.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Huntington Beach, CA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
John said the staff always take good care of him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

KN
Ken N.
Westminster, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Ken said the service was nice, and fast. They did exactly what was requested.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Irvine, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Mike said he was happy with the service and the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
Josue H.
Costa Mesa, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Josue said the service was very quick, and the staff did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

CM
Celste M.
Santa Ana, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Celeste said the staff were nice and the prices were great.
This review was collected via phone interview by Customer Research Inc.

RP
Romona P.
Santa Ana, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Dan. He said the business have helped him a lot. The staff give good quality service, with no issues, at a great value. He said Larry, is a super guy, who has brilliant customer service, and is always resourceful. He said they have been fantastic, and he is the first person he calls if he has a mechanical issue with his vehicle. They are a great organization.
This review was collected via phone interview by Customer Research Inc.

AD
Aaron D.
Irvine, CA
Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Aaron said Larry is professional, treats him fairly, and he is honest. He said they are the best.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
Santa Ana, CA
Toyota FJ Cruiser
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Michael said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Irvine, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Spoke with David. He said the staff are honest, efficient, they solved the problem and they stuck to the original price quote, so there weren't any surprises with the cost of the service.
This review was collected via phone interview by Customer Research Inc.

SL
Sara L.
Irvine, CA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Sara said the price and service was good.
This review was collected via phone interview by Customer Research Inc.

SH
Syed H.
Anaheim, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Syed said the business has good customer service and cheap prices, along with offering a 1 year warranty.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Costa Mesa, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jack said he enjoyed the service very much, the business gave him a good deal on his tie rod and he was happy about it.
This review was collected via phone interview by Customer Research Inc.

CA
Camder A.
Newport Beach, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Camder said all of the staff were nice, quick and they did a good job. It was a really good experience.
This review was collected via phone interview by Customer Research Inc.

PB
Pete B.
Costa Mesa, CA
Scion xA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Pete said Larry is a great guy and provides good service.
This review was collected via phone interview by Customer Research Inc.

SK
Sharon K.
Buena Park, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Sharon said when she arrived at the business, the staff member who greeted her was very friendly and sent her directly to the office. Larry in the office was extremely friendly, and she was impressed that he checked online for different quotes on a part she would need for her door panel. He also worked with her with her groupon. He told her the vehicle would be ready in an hour, and they completed an oil change and wheel alignment in 45 minutes. He was working with another customer who thought they were having issues with multiple tires, but he said only one needed to be fixed. She really appreciated his honesty, as it is very difficult for her to find a good, honest mechanic. She enjoyed that they had a loaner vehicle available for customers and that they were open on Saturdays. She was also impressed by their office space that had a television and a waiting room. The staff was very honest and willing to please their customers, the process was very convenient. . She was highly impressed with her experience and she will return in the future.
This review was collected via phone interview by Customer Research Inc.

DW
Dominic W.
Long Beach, CA
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Dominic said the staff members provided good service. They were speedy and offered great prices.
This review was collected via phone interview by Customer Research Inc.

LS
Leslie S.
Los Alamitos, CA
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Leslie said she got an appointment right away. They got the tire in an hour and at a good price. She is going back tomorrow for an alignment.
This review was collected via phone interview by Customer Research Inc.

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