Made In Japan/USA/Europe


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

53 Reviews

98% Would Recommend
Latest Review 4 months ago

Inez V. on 07/13/2017
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"The great customer service "
10 out of 10
Vehicle: Honda Civic
Service Date: 06/26/2017
Review Created: 07/13/2017 08:55 PM
Richie S. on 06/30/2017
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Richie said he was having an engine problem so he went to 4 different places. They were all unsuccessful in fixing it. This business fixed it and did a good job. He's had no problems with the engine ever since. They have also done repairs on his tires, window and mirror controls. They have always provided good service, and they do a good job.
Vehicle: BMW 335i
Category: Service
Service Date: 05/08/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Martin M. on 06/27/2017
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Martin said this business had good service, the staff was courteous and professional.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 06/20/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Vennesa T. on 06/27/2017
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Spoke with Vanessa. She said Mo is very nice.
Vehicle: Mazda 3
Category: Service
Service Date: 06/20/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Candido A. on 06/02/2017
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"Personalized service!"
We appreciate the personalized service we receive from Mohsen every time we need help fixing our car.We see him as a honest and reliable.
Vehicle: Mercedes-Benz 300SE
Service Date: 06/01/2017
Review Created: 06/02/2017 11:05 PM
James W. on 04/26/2017
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James said the business is professional.
Vehicle: BMW X5
Category: Service
Service Date: 03/30/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Joyce R. on 04/26/2017
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Joyce said she knows the owner of this business whom has been working on her vehicle for many years. This business is fair and honest.
Vehicle: Audi A4
Category: Service
Service Date: 03/20/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
William W. on 04/06/2017
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"Best place for auto service"
I am a long time customer. MIJ has never let me down!
Vehicle: Subaru Impreza
Service Date: 03/22/2017
Review Created: 04/06/2017 06:40 AM
Ali S. on 04/03/2017
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Ali said they were good and nothing is wrong.
Vehicle: Kia Spectra
Category: Service
Service Date: 03/20/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Aaron H. on 03/22/2017
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Aaron said this business is quick, timely, and they do good work. They have a shuttle service.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/17/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Gary T. on 03/22/2017
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Gary said this business was good.
Vehicle: Acura Integra
Category: Service
Service Date: 02/27/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Timo L. on 01/20/2017
Recommended badge inactive Recommended
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Timo said that during his first visit they did over $1,000 worth of work to his vehicle. They repaired things that had nothing to do with the original issue. The second time he went in they told him they could not work on the things that he needed fixed because they weren't under warranty. He was very confused about the whole situation. His vehicle is running and the staff are good people but he does not know why he paid so much for things that weren't needed.
Vehicle: Honda Accord
Category: Service
Service Date: 01/02/2017
Review Created: 01/20/2017
This review was collected via phone interview by Customer Research Inc.
Mohsen O., OWNER at Made In Japan/USA/Europe responded on 01/24/2017

Dear Mr. Lira,

I'M baffled for your unsatisfied review of your recent visit and the repairs of the Accord, which were all performed under warranty and no $0 cost to you.  I am not sure how else we could've accommodate your service needs.  If I recall  correctly the problem is inside the transmission of your vehicle, not the seal.  As courtesy we replaced the part a second time Under Warranty and advised of the internal wear of the transmission and drive train which may cause it to leak again. 
 
As for your prior visit, we fixed several of the other maintenance and service need , after discussing all of them with you and having your authorization before the work was performed.  I'm not sure why you were not satisfied  for having your car serviced, after you had authorized all the repairs.
We take pride in our works and we always do our diligence to have the vehicle  thoroughly inspected and the customer advised of our finding and NEVER perform any unauthorized repairs. 
Thank you for your input and We will do our best to gain your 100% satisfaction on your next visit.

Mohsen Oghabian
Burnel M. on 01/17/2017
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Burnel said he found the business to be honest and straight forward. They also provided him with good service.
Vehicle: Honda Accord
Category: Service
Service Date: 12/23/2016
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Keith D. on 12/31/2016
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Keith said he would definitely recommend this business for service.
Vehicle: Mazda 6
Category: Service
Service Date: 12/14/2016
Review Created: 12/31/2016
This review was collected via phone interview by Customer Research Inc.
Renu B. on 12/28/2016
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Renu said the service was really good.
Vehicle: Nissan Leaf
Category: Service
Service Date: 12/08/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Siuei S. on 12/22/2016
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Siuei said the service was good.
Vehicle: Dodge Challenger
Category: Service
Service Date: 11/17/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Chris K. on 12/15/2016
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"Excellent Service"
I brought my car in for an emergency window repair after it was broken into. They accommodated me immediately, and I was able to take the car home that evening.
Vehicle: Hyundai Sonata
Service Date: 12/08/2016
Review Created: 12/15/2016 06:50 PM
Gia M. on 12/13/2016
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Gia said this business provided honest service. When she called them to schedule an appointment they asked her what the diagnosis was before allowing her to take the vehicle in. This way they could let her know if they would be able to fix it or not. She liked that they did this.
Vehicle: Saturn Aura
Category: Service
Service Date: 11/28/2016
Review Created: 12/13/2016
This review was collected via phone interview by Customer Research Inc.
Subu G. on 12/13/2016
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Subu said they were pretty straightforward with the work that needed to be done. They finished it and they did a great job. He enjoyed visiting this business.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/14/2016
Review Created: 12/13/2016
This review was collected via phone interview by Customer Research Inc.
Chris K. on 12/08/2016
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"Excellent service, consistently, over many years"
I have been coming here for many years. Service is exceptional, prices are reasonable.
Vehicle: Lexus RX 350
Service Date: 12/01/2016
Review Created: 12/08/2016 02:55 PM
Displaying Review 1 - 20 of 53 in total