Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

235 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


RF
RITA F.
Maplewood, MN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017
Convenience, price and customer service
Maplewood Auto Service is a cut above when it comes to customer service. They are also up front with the problems they find with my vehicle.
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/16/2017

Thanks again Rita!


RB
Ross B.
Saint Paul, MN
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Ross said this business was reasonable and the staff was able to solve their vehicle's problem.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/16/2017

Thanks Ross!


LW
LINDA W.
Saint Cloud, MN
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017
my auto service
I have been taking my car to Maplewood Auto Service for many years now and they have taken good care of my car, which also means they have been good to me. They keep good records of service history and notify me of procedures that need to be done. I recently moved to St. Cloud, MN and have not yet found new auto service, but since I frequently return to St. Paul I will continue to take my vehicle to Maplewood Auto Service. Thank you, Linda Wallgren
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/12/2017

Thanks Linda. Glad we can still be of help!


RO
Russ O.
Oakdale, MN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Russ said everything went well. The technicians explained everything to him.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/14/2017

Thanks Russ!


CD
Carol D.
Oakdale, MN
Chevrolet HHR
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
Carol said they did a good job but there were some charges on the bill she was not told about.
This review was collected via phone interview by Customer Research Inc.

DB
DICK B.
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017
Responding to a complaint
My most recent visit required a re-do of previous work done less than a month earlier. The problem was a defective part. The matter was handled immediately, and in the same manner as always: courteously and professionally. I have always appreciated the attention to service given by Maplewood Auto Service. Which is why I keep coming back after 17 years.
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/12/2017

Thank you Dick. Your repeat business is much appreciated!


JM
Jean M.
Maplewood, MN
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Jean said the business was nice to work with. They are always very good at what they do.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Saint Paul, MN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Mike said he has been doing business with this facility for a very long time. He has always been very happy with them. He has already recommended them as well.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/12/2017

Thank you Mike!


DS
Destiny S.
Cottage Grove, MN
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017 Category: Service
Destiny said this business was good but she had a long wait. Everything was pretty good. The staff were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/12/2017

Thanks Destiny!


JZ
Julie Z.
Saint Paul, MN
Mitsubishi Endeavor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017
Honest people
I have major trust issues when it comes to auto repair shops. These guys are great!!! Appreciated!
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/09/2017

We appreciate your trust and your repeat business Julie. Thank you!


RZ
ROBERT Z.
Saint Paul, MN
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Undercarriage inspection
Quick, complete service with added necessary recommendations!
Maplewood Auto Service T. from Maplewood Auto Service responded on 06/06/2017

Thanks Robert! We look forward to caring for the new Chrysler!


KL
KEN L.
Cottage Grove, MN
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
friendly and reasonable and good service
been going here for over ten years which speaks for itself
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/22/2017

Thanks again Ken!


ES
ED S.
Oakdale, MN
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017
Always good service
Been my auto repair place for close to 40 years. They do it right the 1st time, offer a guarantee & are reasonably priced
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/19/2017

We appreciate your repeat business Ed!


DR
Dan R.
Oakdale, MN
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Spoke with Pam. She said they have very good service.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/22/2017

Thank you!


SS
Susan S.
Maplewood, MN
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
2001 Subaru
Excellent service
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/17/2017

Thanks so much Susan!


HF
Humberto F.
Oakdale, MN
Nissan Juke
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
Professional, get it to the point, courtesy.
I used to have my car maintenance at the dealer shop, it becomes costly and unnecessary repairs. So I look for a service shop near home, check the reviews on the internet and select Maplewood Auto Service. Since the last visit my cars are serviced at Maplewood Auto Service, without any problems. Aim a Army Veteran and vehicles must be serviced and check at certain intervals, the guys at the shop are good on the vehicles maintenance follow up to prevent future failures. Thanks Dick and Personnel.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/17/2017

Thanks Humberto!


RJ
Rickey J.
Oakdale, MN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Rickey said this business did a good job. They provided timely service.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/22/2017

Thanks Rickey!


CL
Carmel L.
Minnesota
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
Carmel said this business was very helpful and they were wonderful to deal with.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/17/2017

Thank you!


VB
Virginia B.
Maplewood, MN
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Virginia said her experience with this business, has been excellent. Chris is a nice guy. He listened to her, explained in detail what was wrong and was polite.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/15/2017

Thanks Virginia!


RJ
Roni J.
Oakdale, MN
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Roni said they fixed it.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 05/15/2017

Thank you Roni!