Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

281 Reviews

99% Would Recommend
Latest Review about 11 hours ago

Reviews


KL
Ken L.
Waite Park, MN
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Ken said he was not totally satisfied with their service and he was overcharged for the battery.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 11/20/2018

Ken, 
So sorry you felt you were overcharged.  We always discuse the price of repairs with our customers prior to the repair and make sure that they approve the amount before we proceed.  Feel free to call me if you have any questions.
Jerry Cook
Manager


Verified Customer
Maplewood, MN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018
Welcomed
It was my first time attending this shop and Jerry is who I dealt with and he made me feel welcomed. When I walked in it smelt fresh & clean & that matched the service that was provided. I appreciated the proffesionalism.

DJ
Dan J.
Minnesota
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Dan said they were too pricey.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint Paul, MN
Acura 3.5RL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018
Pre-sale inspection
Maplewood Auto made room for me on short notice for a pre-sale inspection and I hope their evaluation of the used car is correct.

MS
Mg S.
Saint Paul, MN
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
MG said the staff accepted her appointment right away. She stated she was in the waiting area and they didn't tell her right away when the service was done.
This review was collected via phone interview by Customer Research Inc.

PV
Pete V.
Lake Elmo, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Pete said the staff were busy at this business so it took a week for them to get to his vehicle. He still recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Dana H.
Saint Paul, MN
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Service
Dana said the business is honest and does a good job.
This review was collected via phone interview by Customer Research Inc.

DR
Dana R.
Saint Paul, MN
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Dana said his experience was good, but it was a little more expensive than he thought.
This review was collected via phone interview by Customer Research Inc.

BR
Brett R.
Oakdale, MN
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
Brett said his battery was replaced, but the key fob was not adjusted.
This review was collected via phone interview by Customer Research Inc.

TK
TEFERA K.
Oakdale, MN
Chrysler 300M
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018
It is best service but high price
I love the customer service and the work those guys done on my cars. They are sharp and know what they are doing.

RB
Richard B.
Holdingford, MN
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2018 Category: Service
Richard said he was pretty happy with the service. They were reasonably priced.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Saint Paul, MN
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Spoke with Carol. She said the staff was great and she highly recommends them.
This review was collected via phone interview by Customer Research Inc.

DC
Debbie C.
Saint Paul, MN
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2018
Welcoming customer service and care
The guys are very knowledgable, honest and welcoming.

RJ
Rickey J.
Oakdale, MN
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Ricky said his experience was good and the staff usually does a good job.
This review was collected via phone interview by Customer Research Inc.

PT
Peter T.
Saint Paul, MN
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Peter said he had no problems with the service.
This review was collected via phone interview by Customer Research Inc.

DK
Doris K.
Saint Paul, MN
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Doris said she did not like the price she was charged.
This review was collected via phone interview by Customer Research Inc.

TM
Troy M.
Hudson, WI
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2017
Got the mom van fixed
Staff was great and they got it done quick. Only issue I had was I could not get on the wifi

SM
Stacy M.
Cottage Grove, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2017 Category: Service
Stacy said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Saint Paul, MN
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Jeff said his overall experience was alright. The staff is honest. The business is close to him.
This review was collected via phone interview by Customer Research Inc.

SY
Sean Y.
Oakdale, MN
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017 Category: Service
Sean said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. from Maplewood Auto Service responded on 09/25/2017

Thanks Sean!


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