Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

853 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


ML
Margaret L.
Phoenix, AZ
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Margaret said they did very well.
This review was collected via phone interview by Customer Research Inc.

SG
Sherie G.
Mesa, AZ
Lexus SC 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Sherie said the service was great.
This review was collected via phone interview by Customer Research Inc.

KG
KYLE G.
Glendale, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Honest reliable and fair pricing
Martins is a great place for service. They are honest, reliable and not pushy. The generally have my car done same day. And their prices are in line with everyone else.

HM
HUGO M.
Phoenix, AZ
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
honda check up
great people, awesome service

EL
Ed L.
Mesa, AZ
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Ed said the staff give wonderful service, from the first time he had service there over 20 years ago. CJ personally takes care of his vehicle and gives him a loaner vehicle for the day. He's always had good service, he's never had a problem and CJ goes over the bill. If CJ finds something else that needs to be done, he explains it to him and gives him a call to get authorization.
This review was collected via phone interview by Customer Research Inc.

KD
Katheren D.
Phoenix, AZ
Suzuki XL-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Spoke with David. He said everything worked out great. He appreciated the timely service the business provided.
This review was collected via phone interview by Customer Research Inc.

EW
ELIZABETH W.
Phoenix, AZ
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Trustworthy
Trust-worthy, caring, pick up and drop off service very helpful while working

RK
RICK K.
Phoenix, AZ
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Another Good Experience
I needed a fuel pump replaced and Martin's did a great job once again!

DR
DAVID R.
Phoenix, AZ
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
attention to detail, friendless of owner and staff
As always, David and his team provide honest, upfront service without the BS.
One of the few who still values his work over the mighty dollar.

DZ
Dale Z.
Phoenix, AZ
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Dale said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

BG
BERYL G.
Phoenix, AZ
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019
Honest
I have using martins for years I trust the Martin brothers Glen has always been there for me

JS
JONATHAN S.
Phoenix, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
You can tell they really care about you and your vehicle
Martin’s automotive is a family run business but I appreciate they took me in without an appointment and fix the very challenging wiring problem with my old Jeep grand Cherokee highly professional and courteous do you and pick you up and give you a ride home awesome service

JL
JAMES L.
Phoenix, AZ
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Great service
Very good work.

CC
Christine C.
Phoenix, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Christine said the staff does great job, she totally trusts them and she's very happy with them.
This review was collected via phone interview by Customer Research Inc.

TP
Troy P.
Phoenix, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Troy said the staff is professional, and he really appreciate that they give him a ride to and from his home. He also added he thinks this business is better than the local Ford dealership.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Phoenix, AZ
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Excellent Customer Service!
Martin’s is one of the best garages I’ve ever dealt with! Their work is excellent & they take the time to explain what your car needs & why, definitely customer focused!
Would highly recommend Martin’s, especially for German cars.

DJ
Diego J.
Phoenix, AZ
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Diego said everything was really fast.
This review was collected via phone interview by Customer Research Inc.

DC
Dianna C.
Glendale, AZ
Lexus IS 200t
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Dianna said the staff was quick, efficient, and did what they were asked. They took pictures of the issues present, and the future needed service. They spoke respectfully to her.
This review was collected via phone interview by Customer Research Inc.

AH
ALEIDA H.
Phoenix, AZ
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Great
Thank you for taking care of my car. The best auto customer service and efficient workers. I highly recommend and support independent,local business .

NB
NICOLE B.
Phoenix, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Glad I was recommended this place!
The men in this place have been honest and reliable! I will be glad to bring any car I plan on owning right on by to have it serviced/checked out.