Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

130 Reviews

95% Would Recommend
Latest Review 7 days ago

Reviews


DH
DAVID H.
Richmond, CA
INFINITI J30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
Persistent problem solved quickly and efficiently
My older Infiniti had exhaust smoke for some time, and I brought it to Marty's thinking it was in need of valve work. Marty had recommended against that due to the age of the car, and the fact that it would be more expensive for a six-cylinder engine. Instead, the problem turned out to be due to a worn timing belt and a few other parts, which were fixed promptly, and now there is almost no exhaust smoke, and the engine runs much better. Great job!.
Marty K., CEO from Marty's Motors responded on 08/08/2017

Thanks, David.  We alsways look for the least expensive reasonable repair

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

JS
Jeff S.
Richmond, CA
Chrysler Grand Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Jeff said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 09/11/2017

Great, Jeff.  We always air to do our best

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

SH
Sylvie H.
Oakland, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Sylvie said she was so pleased with this service that she wanted to join their vehicle care club.
This review was collected via phone interview by Customer Research Inc.

YB
Yaakov B.
El Cerrito, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Yaakov said he had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

RP
RONNIE P.
Richmond, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Fast and reliable
Marty's always does only the work that I want done and never tries to pressure me into other work. They tell me what my problems are and I decide when to fix them. My daughter and I have both of our cars serviced there and are very happy.

MG
Michael G.
Pinole, CA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Michael said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 09/19/2017

Thanks, Michael

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

LF
LUANA F.
Richmond, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Satisfied Customee
I've been a customer of Marty's Motors almost 10 years now and I'm very satisfied with the service. The mechanics are friendly, knowledgeable, and don't talk down to me when they explain things. The office people are always welcoming and accommodating. Ihave recommended Marty's several times and will continue to.

JB
Jean Luc B.
Berkeley, CA
Nissan Versa
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2017 Category: Service
Jean said the business was a good experience.
This review was collected via phone interview by Customer Research Inc.

AJ
Alejandro J.
San Pablo, CA
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2017 Category: Service
Alejandro said the service at this business was good and they got done pretty fast.
This review was collected via phone interview by Customer Research Inc.

AP
Alan P.
El Cerrito, CA
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Alan said his experience was pretty good, he was happy with the service and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

CW
CAROL W.
Berkeley, CA
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
Friendly and knowledgeable
Patty was wonderful. She understood what I do and how my vehicle is connected with my job. She shared with the mechanics what my vehicle might need.

JJ
Jonathan J.
Richmond, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Jonathan said this business did not disappoint.
This review was collected via phone interview by Customer Research Inc.

HR
HAROLD R.
Richmond, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017
Great as always!
Had my oil changed today, great service as always. A problem was found and I will be retuning in a week to have it taken care of.

JC
JANE C.
El Cerrito, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
My 30+ year old truck runs like new!
I took my 1985 Toyota pickup to Marty's because the clutch went out. I asked to have several parts replaced and/or refreshed. They did all the work in less than two weeks, which also included a holiday! They found the necessary parts and the install went very smoothly. The cost was reasonable. I could not be happier.

RS
ROXY S.
Albany, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Always honest!
Marty's Motors is the only auto shop that I have frequented where I haven't been gouged by ridiculously high prices or told that a litany of items need addressing before their time. Thank you for your honesty, timeliness, and great work on my vehicle. I'll be back again and will recommend you to my friends.

TC
TOM/CINDY C.
El Cerrito, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Responsive in an Emergency
When my check engine light came on and the car would only run at 15 mph, Marty's took the car immediately and was able to diagnose the problem and get the car running within a day.

DB
David B.
Berkeley, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
David said he has had good experience with this business. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
California
Pontiac G6
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2017 Category: Service
Thomas said this business has nice people on staff. He would not go back because had to take his vehicle back 3 times to get it fixed when they should have fixed it properly the first time. He would not recommend this business because they did not live up to their reputation as the top rated business in the area.
This review was collected via phone interview by Customer Research Inc.

MF
Manny F.
El Cerrito, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Manny said the business took care of the problem quickly. They explained things so he had a sense of reliability and that was important to him.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Oakland, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Maria said she really likes the services done at this business.
This review was collected via phone interview by Customer Research Inc.
Marty K., CEO from Marty's Motors responded on 07/03/2017

Thanks, Maria

Marty Kaliski
Owner
Marty's Motors
(510) 235-6000

Displaying Review 81 - 100 of 130 in total