business image

Ma's European Auto Service

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(650) 513-1485
No Business Hours Provided

Business Hours

* No Time Zone provided
980 South Claremont Street San Mateo, CA 94402
Ma's European Auto Service's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(1 Review)

CZ
gravatar
Clint Z.
Pacifica, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/09/2021
Never again! (never say)
I brought my old Volvo to this shop as all the previous mechanics I had have given up working on it. Ma's was able to fix it; was impressed. They said my oil was dry and needed replacement immediately, I obliged. Happy that I am able to drive my vehicle once more. Later that day, checked my records and saw that my scheduled oil change has still a month or so to go and didn't even notice a leak. Though felt duped, it was forgiven. Later, I came back for a break job and the routine work resulted to being pressed buying a new set of tires. I was not too happy as I know I could find a better deal from Costco. But what the h.., might as well. Didn't want to break a good mechanic/customer relationship. I brought my son's car, also a Volvo early last year for them to check rattling/grinding sound when driving and said they have fixed it, after doing some break jobs, blah blah. It was NOT. Spent more than $1,200+ for that fix. This was the time I thought I saw the last of them though just two days ago, was at Costco to purchase tires for my son's car and their staff could not replace one of its tires as the bolts were overly tightened and to proceed may mean breaking the wheel plate. Suggested that I bring back my car to the last mechanic that worked with my car - it was Ma's. What seems to just be an admission of fault and fixed to vouch for their reputation resulted to once more sucked up into buying a new wheel hub unit which they say it needed; another $1,000+ out of my pocket. To top it all, as I was just about to leave their shop, was being convinced (again!) to buy tires from them. Now I see where these previous bad reviews are coming from. Really disappointed that the one job that I compliment them for had catapulted to a big time mechanic trap.
Not Recommended
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(211 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(51 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(728 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(193 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(120 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.