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Master Tech

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,208 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Master Tech was established in 1996. I started as a one-man show with just one bay, and my passion for mechanics led to the expansion of the shop to four bays with four mechanics and a service writer. Our goal is to provide our customers with peace of mind, knowing that their vehicles will be cared for with excellent quality. We care for Master Tech was established in 1996. I started as a one-man show with just one bay, and my passion for mechanics led to the expansion of the shop to four bays with four mechanics and a service writer. Our goal is to provide our customers with peace of mind, knowing that their vehicles will be cared for with excellent quality. We care for the safety of you and your loved ones, and we strive to fix your vehicle with precision to get you back on the road as soon as possible. ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(818) 894-8095

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15455 Chatsworth St Ste 1 3 Mission Hills, CA 91345-1942
Master Tech's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,208 Reviews)

JD
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JEREMIAH D.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Amazing job. Thank you.
My car feels better than when I brought it in. Returning customer. 5 stars!
Manager from Master Tech responded on 07/06/2025 09:37 AM

We appreciate your continued trust in our services. It is gratifying to know that your vehicle is performing optimally after your visit. Your loyalty as a returning customer reinforces our commitment to providing high-quality automotive care. Thank you for taking the time to share your experience.


BB
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BRIAN B.
Reseda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Best service around!
Great service, always going above and beyond my expectations. Thank you for the many years of getting it right the first time. Shout out to Mitch and crew for dealing so well with my special Truck.
I appreciate you all!
Manager from Master Tech responded on 07/04/2025 09:40 AM

We are grateful for your positive feedback regarding our service. It is pleasing to hear that we have consistently met your expectations over the years. Your recognition of Mitch and our team for their efforts in handling your special truck is sincerely acknowledged. Your continued support is highly valued, and we look forward to maintaining the standard of service that you have come to expect.


DG
DOUG G.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Car Service
Master Tech is a professional mechanic shop. Mitch thorough explained the issues with my car. It was fixed in a timely manner. I highly recommend this business!
Manager from Master Tech responded on 06/30/2025 09:39 AM

We appreciate your positive feedback regarding your experience at Master Tech. It is gratifying to hear that our team provided a thorough explanation of the issues regarding your vehicle and that the repairs were completed in a timely manner. Thank you for recommending our services; your endorsement reflects our commitment to professionalism and customer satisfaction.


SQ
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SAMUEL Q.
Granada Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Motor starter replacement
Mitch got me a brand new starter with $45 discount to put in my 2009 Honda CRV. Gave me 18 months warranty to booth. Completed the job in 4 hours as he promised. Excellent job!
Manager from Master Tech responded on 06/29/2025 09:40 AM

We appreciate your feedback regarding your recent experience. It is gratifying to know that the installation of the new starter for your 2009 Honda CRV was completed to your satisfaction and within the promised timeframe. Our commitment to quality service and providing warranties reflects our dedication to our customers. Thank you for choosing Master Tech for your automotive needs.


GD
GEORGE D.
Mission Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great Service
Outstanding customer service and great mechanics. Mitch is caring, knowledgeable and understands what has to be done and what could wait.
Manager from Master Tech responded on 06/28/2025 09:41 AM

We appreciate your positive feedback regarding our customer service and mechanics. It is gratifying to hear that Mitch was able to provide you with the care and expertise necessary to address your vehicle's needs. Ensuring our customers receive clear guidance on essential maintenance and what can be deferred is a priority for us. Thank you for choosing Master Tech. Your support is invaluable to our continued commitment to excellence.


AY
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ALICE /ROD Y.
Tarzana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Prius service
Always excellent service at a reasonable price. Honest service is a hallmark of their operation. Mitch is great at explaining service needs and options
Manager from Master Tech responded on 06/21/2025 09:40 AM

We appreciate your positive feedback and are pleased to hear that you consistently receive excellent service at a reasonable price. It is gratifying to know that our commitment to honesty and transparency is recognized, and that Mitch has effectively communicated the service needs and options to you. Your endorsement reinforces our dedication to providing reliable and trustworthy service. Thank you for your continued support.


WD
WILLIAM D.
Pacoima, CA
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Great
Fast and great service

GB
GARY B.
Burbank, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Master tech AAA+++
I’ve never had to take my car back twice for the same thing. Always fair courteous and professional
Manager from Master Tech responded on 06/09/2025 11:48 AM

We appreciate your positive feedback regarding your recent experiences with our service. It is gratifying to know that you find our team to be fair, courteous, and professional. Our commitment is to provide high-quality service, and your satisfaction is important to us. Thank you for choosing Master Tech.


KS
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KEN S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
The best choice in car repair!!!
I drive 10 miles to get to Master Tech. The best mechanics and kind family run business. Mitch the service writer is knowledgeable and honest. Only place my family and I take our cars.
Souk S. from Master Tech responded on 06/06/2025 09:40 AM

We appreciate your loyalty and the trust you have placed in our services. It is gratifying to know that you regard our team as the best in the business. Mitch's dedication to providing knowledgeable and honest service is commendable, and we are pleased that you have had a positive experience. Your continued patronage means a great deal to us, and we look forward to maintaining the standard of service that you and your family have come to expect.


Verified Customer
Northridge, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
All good!
Quick change oil. Walk in! Thanks crew!
Souk S. from Master Tech responded on 06/06/2025 09:40 AM

We appreciate your feedback regarding your recent experience. It is gratifying to know that you found our oil change service to be efficient and convenient. Our team is dedicated to providing prompt and reliable service, and we are pleased to see that reflected in your visit. Thank you for choosing Master Tech for your automotive needs.


DT
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DAVID/LISA T.
Mission Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Reliable!!
As always I can count on them to do complete and reliable work to my autos. The techs and services are completely dependable.
Souk S. from Master Tech responded on 06/01/2025 09:39 AM

We appreciate your positive feedback regarding our services. It is gratifying to know that you find our work to be complete and reliable. The dedication of our technicians to provide dependable service is a priority for us, and it is encouraging to hear that this commitment resonates with our valued customers. Thank you for your continued trust in our team.


Verified Customer
Granada Hills, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2025
verified customerVerified Customer
9
Very friendly & knowledgeable shop
After driving my 2012 CRV for about a week I was convinced that the work done was well worth it. The new struts front & rear made a major difference to the ride, comfort & overall performance. My wife too was very pleased with how it drives.
Their prices are not the cheapest, but as the saying goes, You get what you paid for.
I don't think you'll regret giving this shop a try.
Souk S. from Master Tech responded on 05/31/2025 09:49 AM

We appreciate your feedback and are pleased to learn that the enhancements made to your 2012 CRV have significantly improved its ride, comfort, and overall performance. It is great to hear that both you and your wife are satisfied with the results. We understand that while our prices may not always be the lowest, we strive to provide quality service that reflects the value of the work performed. Your recommendation to others is also valued greatly, as it reflects your confidence in our services. Thank you for choosing Master Tech.


JM
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JEFF M.
North Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Best mechanic shop ever
We have been coming here for several years. We love these guys! Mitch and Sook are awesome. These are honest people who will evaluate your situation and give you the best options. We have always felt their pricing is fair and they always get the job done faster than estimated. I highly recommend them and it is nice to have a place you can trust so close by. We keep our cars forever so it is important to keep them maintained. Thanks you guys!
Souk S. from Master Tech responded on 05/27/2025 09:37 AM

We appreciate your longstanding loyalty and the positive feedback regarding your experiences with our team. It is gratifying to know that our commitment to honesty and timely service has made a difference for you. We dedicate ourselves to providing the best options and fair pricing, and it is rewarding to hear that you feel confident in our care for your vehicles. Your recommendation is invaluable to us, and we will continue to uphold the trust you have placed in us. Thank you for your ongoing support.


KM
KEVIN M.
Mission Hills, CA
Mercedes-Benz ML350
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2025
verified customerVerified Customer
0
Replaced my own struts and asked them to fix the clunking sound from not tightening the strut mounts corr
The service sucked didn’t fix my issues and knew what the issue was. If you’re going to replace the axil. Don’t take your car here and they charge me 1200 and I provided my own axil.

CM
CHRISTIAN M.
North Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Wheel seal replacement
Much appreciated the work done by these guys. Well deserved recognition and thanks.
Souk S. from Master Tech responded on 05/25/2025 09:41 AM

We appreciate your positive feedback regarding the work performed by our team. It is gratifying to know that our efforts have been recognized and valued. We remain committed to providing high-quality service and will continue to uphold our standards in all future engagements. Thank you for choosing us for your needs.


Displaying Review 1 - 15 of 1208 in total
Service Coupons and Posts
We truly appreciate your kind words about Peter’s expertise! Our team strives for excellence in every repair, ensuring your vehicle is in the best hands. Thank you for choosing Master Tech! 🔧🚗 #AutoRepair #CustomerSatisfaction
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Thank you for your positive feedback! We take pride in providing clear explanations of our processes and costs. Our knowledgeable team is here to ensure you feel confident in your auto repair choices. 🚗🔧 #MasterTech #CustomerSatisfaction
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We sincerely appreciate your kind words about your experience with our team! Our commitment to exceptional service and customer care is our top priority. Thank you for choosing Master Tech! 🚗✨ #CustomerSatisfaction #MasterTech
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Thank you for your kind words! We pride ourselves on providing fast, courteous service and ensuring our customers feel confident in our work. Your trust is invaluable to us! 🚗✨ #CustomerSatisfaction #MasterTech
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We sincerely appreciate your feedback! 🚗💨 At Master Tech, we strive to provide fast and quality service. Thank you for trusting us with your automotive needs! #CustomerSatisfaction #AutoRepair
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Thank you for your kind words and recommendation! We’re glad to hear you found our service friendly and prices reasonable. Your support means a lot to us! 🛠️🚗 #CustomerAppreciation #MasterTech
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We greatly appreciate your kind words! Thank you for recognizing our commitment to excellence, reasonable pricing, and pleasant service. We strive to deliver the best for our customers. Your support means everything! 🚗✨ #MasterTech #CustomerSatisfaction
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Thank you for your high recommendation! We are dedicated to providing top-notch service and ensuring every customer's satisfaction. Your support motivates our team to continue delivering excellence in auto repair. 🚗🔧 #MasterTech #AutoRepairExcellence
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We sincerely thank you for your kind words! Your trust over the past decade reinforces our commitment to providing excellent service and expertise. We're honored to support you and your vehicles! 🚗🔧 #MasterTech #CustomerAppreciation
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We sincerely appreciate your kind words about our team at Master Tech. Our commitment to excellent service and customer support is our top priority. Thank you for acknowledging our efforts! 🚗✨ #CustomerSatisfaction #MasterTech
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We sincerely appreciate your positive feedback! 🙏 Our team at Master Tech is dedicated to providing exceptional service. Thank you for trusting us with your automotive needs! 🚗✨ #CustomerSatisfaction #MasterTech
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We are grateful for your kind words! At Master Tech, we strive to provide dependable, honest, and affordable service. Thank you for making us your go-to choice! 🚗🔧 #CustomerAppreciation #MasterTechAuto
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We deeply appreciate your kind words about our team's commitment to honesty and customer safety. Your trust in Master Tech motivates us to continue providing reliable mechanical advice. Thank you for being a valued customer! 🚗🔧 #CustomerCare #MasterTech
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We sincerely appreciate your kind words! It's our priority to provide transparency and professionalism in every service. Thank you for recommending Master Tech to your friends and family. 👏🚗 Your support means the world to us! #MasterTech #CustomerService
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We sincerely appreciate your positive feedback on our fast and efficient service. Your satisfaction is our top priority, and it's our pleasure to serve you. Thank you for choosing Master Tech! 🚗✨ #CustomerSatisfaction #MasterTechAutoRepair
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Thank you for your trust over the years! We're dedicated to providing clear communication and top-quality service for all your vehicle needs. Your continued patronage motivates us to excel! 🚗🔧 #MasterTech #CustomerAppreciation
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We sincerely appreciate your kind words regarding our car service! At Master Tech, we strive to provide the best for our valued customers. Your satisfaction is our priority. Thank you for trusting us with your vehicle! 🚗🔧 #CustomerSatisfaction #MasterTech
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We sincerely appreciate your positive feedback! It is our priority to ensure customer satisfaction, and we are glad our friendly service and reasonable pricing met your expectations. Thank you for choosing Master Tech! 🚗✨ #CustomerSatisfaction #AutoRepair
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We appreciate your wonderful feedback! 🌟 Our team, including Mitch and Souk, strives to provide exceptional service and a comfortable experience for all our valued customers. Thank you for trusting us with your vehicle! 🚗 #CustomerCare #MasterTechAuto
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Thank you for your kind words! At Master Tech, we strive to provide the best service possible. Your satisfaction motivates us to continue our commitment to excellence. We appreciate your support! 🚗✨ #CustomerSatisfaction #MasterTech
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We sincerely appreciate your kind words about our excellent and professional service! Ensuring your satisfaction is our top priority. Thank you for recommending us. We look forward to serving you again! ?? #MasterTech #AutoRepair
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We are grateful for your kind words! At Master Tech, we strive to provide the best auto service in the industry. Your satisfaction motivates us to keep delivering outstanding results. Thank you for your trust! ?? #MasterTech #AutoServiceExcellence
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? Thanks for the fantastic review! We're thrilled to always be raising the bar (and your hood!) ?✨ Your support keeps us fueled and ready to rev up our service! #MasterTech #AutoRepairExcellence
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?? Huge thanks for the kind words! We're thrilled to hear you enjoyed our service (and that sweet discount)! ? Mitch is definitely a rockstar! ? We appreciate the referrals and wish you many smooth rides ahead! #MasterTechLove #AutoCareExperts
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?✨ Thanks for the shoutout! We're thrilled to hear your Subaru is back on the road, worry-free! Our team loves keeping your ride in top shape. We pride ourselves on being fast, reliable, and just a bit fun! Keep cruising! ? #MasterTech #SubaruLove
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We're thrilled to hear you think our staff is great! ?✨ Our team works hard to keep your wheels turning smoothly and your smiles shining brighter than a polished hood! Thanks for the love! #MasterTechFamily #AutoCareExperience
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We're thrilled to hear you felt right at home at Master Tech! ?✨ Great service and fair pricing—we call that a win-win! Thanks for the shoutout, and remember, we’re just a pit stop away for any auto needs! ?? #MasterTech #AutoCare
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Thanks for trusting us with your cars for five years! ?✨ We're thrilled to keep you on the road with our honest service. Here's to more miles together and keeping those wheels turning! ?️ #MasterTech #CarCareHeroes
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? Huge thanks for the stellar review! ? We're thrilled to know that Souk, Mitch, and the team hit the mark with great service and speedy repairs. We aim to keep your wheels turning without breaking the bank! ?? #MasterTech #AutoExperts
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