Master's Hand Auto Service

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

249 Reviews

98% Would Recommend
Latest Review about 1 year ago

Reviews


SK
Stephen K.
Leicester, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
Always fair and honest service.
Excited for you as you start off to seminary!

CK
Chuck K.
Hendersonville, NC
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Chuck said he has been doing business with them for years and they are doing a great job.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Leicester, NC
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Bill said they fix it quickly and it was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

RM
Rhonda M.
Asheville, NC
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Rhonda said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Alexander, NC
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Ryan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CN
Carol N.
North Carolina
Chrysler Town
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2017 Category: Service
Carol said she wasn't satisfied. She wanted to purchase a used tire for the front passenger side and for them to check the brake that was locking. The staff wanted her to have a lot of work done that would have made no sense because the vehicle was only worth $2500. They charged her $89.04 for labor and she had to have the vehicle towed back to her home.
This review was collected via phone interview by Customer Research Inc.

NW
Nicholas W.
Leicester, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Nicholas said this business was quick and easy.
This review was collected via phone interview by Customer Research Inc.

JT
Joyce T.
Leicester, NC
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017
Great service!!!
Fast service not a long wait...

KS
Kevin S.
Asheville, NC
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Kevin said this business does great work.
This review was collected via phone interview by Customer Research Inc.

SD
Scott D.
Leicester, NC
RAM 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Scott said the guys are great. They're convenient and they respond to his needs. They do a good job.
This review was collected via phone interview by Customer Research Inc.

FC
Frances C.
Leicester, NC
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2017 Category: Service
Frances said she likes the employees at this business, and her vehicle is doing great. Everybody does what they say they are going to do, and everything worked out fine.
This review was collected via phone interview by Customer Research Inc.

NG
Niles G.
Leicester, NC
Ford E450 Super Duty
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/28/2017 Category: Service
Niles said he spent a great deal of money to get his vehicle repaired and after about eight months, he had the same problems. They would not warranty the parts and it was going to cost the same amount of money or more to do the same job that they have already done. He stated for the amount of money he had spent, he thought they would stand behind their work. He will not recommend them and he will probably never speak to them again.
This review was collected via phone interview by Customer Research Inc.

AH
Alicia H.
Asheville, NC
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2017 Category: Service
Alicia said this business was very good. They were helpful and they gave her good advice. They fixed what was broken.
This review was collected via phone interview by Customer Research Inc.

DG
Dean G.
Leicester, NC
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Dean said this business has good service, but he had to wait to get an appointment. They are friendly and nice.
This review was collected via phone interview by Customer Research Inc.

BK
Brent K.
Arden, NC
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Brent said the business has exceptional service.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Leicester, NC
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Daniel said they did a great job on the diagnoses but their prices were too high.
This review was collected via phone interview by Customer Research Inc.

BB
Betsy B.
Asheville, NC
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2017
Master's Rocks their Auto Service
They were very efficient and honest.

DS
David S.
Asheville, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
Excellent first visit
Came in for a pre-purchase inspection on a Honda CRV. Steve, the owner, handled it personally. Knowledgeable, friendly, he did a good job and explained his findings well. The charge was less than I was expecting. I'll be back, Steve!

VM
Vickie M.
Asheville, NC
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
Great Job
I was able to get maintenance and a repairs in a reasonable time. Employees are curteous and professional.

TP
Thomas P.
Asheville, NC
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017
General Maintenance
Trustworthy and dependable and flexible to work around busy schedules! Done right the first time! Master's Hand keeps our Kia Happy and running well! We recommend Master's Hand Auto Service to everyone needing maintenance, minor or major repair. They can do it all and do it right.

Displaying Review 1 - 20 of 249 in total