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Mastrovito Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(165 Reviews)
76
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Score Details

5 stars
78%
4 stars
10%
3 stars
5%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
36
Total ReScores™
4.8
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Mastrovito Hyundai is your brand new Yorkville, NY Hyundai Dealer. We have a professional staff dedicated to providing excellent service. Call us today to schedule your next appointment, or visit our website. We look forward to seeing you soon. Mastrovito Hyundai is your brand new Yorkville, NY Hyundai Dealer. We have a professional staff dedicated to providing excellent service. Call us today to schedule your next appointment, or visit our website. We look forward to seeing you soon.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(315) 736-8356
No Business Hours Provided

Business Hours

* No Time Zone Provided
5194 Commercial Drive Yorkville, NY 13495
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(165 Reviews)
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Recent Reviews
MS
gravatar
Michele S.
Rome, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2025
0
Category: Service
Missing Lugnut Socket
I own a 2023 Hyundai Santa Fe H-Trac 2.5T that I purchased new from Mastrovito Hyundai. I have been to their service department several times as they are the only ones who have ever serviced it including several tire rotations. Today I went to have new tires put on at a tire specialist who needed the socket that came with my wheel locks. When we pulled the wheel lock package out to get it, it was missing from the package. I called the Mastrovito service department for help and was treated terribly. This is not the first time they have been rude. I asked very nicely about the missing socket and if they had one I could purchase or borrow. I was willing to travel 20 minutes there and back, but they refused to help me, even though they are the only ones who could have taken mine. Needless to say, I had to go another route. At this point, I will not purchase another vehicle from them nor will I use their service department in the future. Buyer beware when using this dealership.
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