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SureCritic / Hyundai Dealer / Mathews Hyundai
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Mathews Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(970 Reviews)
60
Write a Review
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Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
19
Total ReScores™
4.9
ReScore™ Average
60
Net Promoter Score ®

Business Details

About

Thank you for visiting the SureCritic Review page for Mathews Hyundai. We are proud to offer the best in Hyundai service. Thank you for visiting the SureCritic Review page for Mathews Hyundai. We are proud to offer the best in Hyundai service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(740) 389-5560
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
8:00 AM - 5:00 PM
* Eastern Time (US & Canada)
1793 Marion Mt. Gilead Road Marion, OH 43302
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(970 Reviews)
Write a Review
Recent Reviews
CS
gravatar
CAROL S.
La Rue, OH
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always clean. Appointments are on time.
Would like to see more interaction of department manager for service department.
Recommended
Michael G., Service Manager from Mathews Hyundai responded on 11/12/2015 08:47 AM

Hello Carol,
 Thanks for taking the time to write your review. All of us here at Mathews appreciate your business and your feedback. Your opinion has been heard and I will work on freeing up more time for involvement with our customers when they are in for service. I apologize for not meeting your expectations and will take your recommendation seriously. We will look forward to your next visit with us and if you have any concerns in the future please contact me directly.

Thanks again,

Michael Gordon
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com
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