Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

461 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


CP
Curtis P.
Georgia
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Curtis said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TT
Tim T.
Georgia
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Tim said the staff provided pretty good work.
This review was collected via phone interview by Customer Research Inc.

FA
Fredrick A.
Georgia
Ford LTD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2018 Category: Service
Fredrick said the service provided by the business took longer than expected.
This review was collected via phone interview by Customer Research Inc.

AT
AARON T.
Ram 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017
Good work....
These guys do good work. If I were to criticize anything about the operation, it would be the communication skills. If/when a repair timeline is not going as planned, just pick up the phone and inform the customers so they are not left hanging and/or wondering what is going on.

DB
DON B.
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2017
Quality work for fair price!
Dropped off my 2000 Ford Expedition due to it running very rough. Asked the lady who runs the office to have them "look" at it and let me know what was wrong. Since this vehicle is almost 18 years old with over 200.000 miles, I wanted to know how much I was going to have to spend to determine my next step. Received a call four days after I dropped it off from Allen informing me that my vehicle was ready. There must have been some mis-communication somewhere, and I'm glad the amount owed wasn't any higher as I didn't want to dump a lot of money on this car. As for the work done, OUTSTANDING as usual. These guys know what they are doing, I highly recommend them.

CM
Chris M.
Georgia
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Chris said this business fixed his vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Rydal, GA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2017 Category: Service
Scott was overcharged, and it took longer to resolve the issue than he had time for.
This review was collected via phone interview by Customer Research Inc.

DB
Danny B.
Georgia
Dodge Neon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2017 Category: Service
Danny said the business provides excellent communication. The employees were in no rush to get his vehicle out. They were very diligent. This is the only facility he trusts with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Georgia
Chevrolet S10 Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
John said sometimes the business does ok, and sometimes they don't. He mentioned he is a long time costumer.
This review was collected via phone interview by Customer Research Inc.

TG
Tommy G.
Georgia
Chevrolet Silverado Classic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2016 Category: Service
Tommy said he called this business for some information and no one could tell him what he wanted to know, otherwise everything else was great.
This review was collected via phone interview by Customer Research Inc.

KD
Kenneth D.
Georgia
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2015 Category: Service
Spoke with Lori. She said this business did fix the issue with her vehicle. She has not called them about this and is unsure if she will.
This review was collected via phone interview by Customer Research Inc.

HM
HAROLD M.
Cartersville, GA
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2015
Repair
Ok

RW
Ronnie W.
Georgia
Volvo S70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2015 Category: Service
Ronnie said the business had his vehicle for two weeks and it should have taken an hour to turn the rotors on his front brakes. He was not sure why it took as long as it did.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Georgia
GMC Envoy XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2015 Category: Service
Chris said he appreciated the staff at the business. They were professional and finished quickly.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Canton, GA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2015 Category: Service
Matt said the service was good. He likes working with Tara and Ron. They do good work with a reasonable price although he had to bug them a little during the service to get the job done.
This review was collected via phone interview by Customer Research Inc.

BJ
Buddy J.
Georgia
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2015 Category: Service
Buddy said that this business did a good job and that they were nice, but they could have been quicker.
This review was collected via phone interview by Customer Research Inc.

DM
Diane M.
Georgia
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2015 Category: Service
Diane said the business took a little longer than she would have liked.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Georgia
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2015 Category: Service
Brandon said this business does good work and they keep their word.
This review was collected via phone interview by Customer Research Inc.

DW
Dee W.
Cartersville, GA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2014 Category: Service
Dee said he already recommends this facility to others.
This review was collected via phone interview by Customer Research Inc.

KT
Kathy T.
Georgia
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2014 Category: Service
Kathy said the business was awesome and they do good work.
This review was collected via phone interview by Customer Research Inc.