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Matthew's Service & Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,114 Reviews)
97

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Matthew’s Service & Repair has a full automotive Service Center. We service all makes & models and offer competitive pricing with certified technicians. We do it all, from oil changes all the way to major engine repairs. Let us tend to all of your car care needs! Matthew’s Service & Repair has a full automotive Service Center. We service all makes & models and offer competitive pricing with certified technicians. We do it all, from oil changes all the way to major engine repairs. Let us tend to all of your car care needs!

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(704) 845-3070

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3496 Gribble Rd Matthews, NC 28104
Matthew's Service & Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,114 Reviews)

RW
gravatar
Ronald W.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2026
verified customerVerified Customer
10
Beyond Expectations
These guys (Steve and Franco) are too much. My check engine light kept popping on but then it would go off. They checked it and it showed a misfire on cylinder 5.
Since it’s hard to get to, they quoted me two prices. Zero if it is related to a repair they did recently or $500 max if it needed 3 new plugs. They needed two days.
I got a call at @ 1:30 the next day saying it was ready to pick up. They replaced 3 plugs. Franco test drove it for 20 minutes to try and recreate the misfire. Who on earth test drives your car for 20 minutes? No misfire. The charge? $475. It had really gone over according to Steve but Franco said trim down the labor and Steve got a reduction on the parts price.
To sum up: Problem solved. Returned a day early. Under budget. And a super thorough test drive. Why would I go anywhere else? Why would you?
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