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Mazda of Gladstone

Average Score
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
3.2
(43 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff. Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff.

Categories
New Car Dealer
Contact
(503) 652-9101
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19405 SE McLoughlin Blvd Gladstone, OR 97027

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff. Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff.

Categories
New Car Dealer
Contact
(503) 652-9101
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19405 SE McLoughlin Blvd Gladstone, OR 97027

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff. Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff.

Categories
New Car Dealer
Contact
(503) 652-9101
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19405 SE McLoughlin Blvd Gladstone, OR 97027
All Departments' Reviews
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
3.2
(43 Reviews)

CN
gravatar
Christina N.
Portland, OR
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2023
0
Category: Sales
Loving my new car, but will not be returning for my next purchase or recommend to anyone
This review pertains to only the Sales/Finance Department: First, I want to commend Octavia and Clark for their outstanding service. They were incredibly patient, answered all my questions thoroughly, and never made me feel pressured to make any decisions. They made me feel welcomed and appreciated as a customer. However, my experience took a turn for the worse when I entered the finance office. The process took an agonizing THREE hours, and during two of those hours, we sat in complete silence. The financial manager made multiple errors, forcing us to restart the process, which resulted in the final documents being confusing. Additionally, the odometer value on the documents was incorrect.

To make matters worse, the dealership failed to follow through on my request to have the license plates sent to the dealership for pickup. It has been almost three months, and I still have not received my plates. My temporary plates expire in one week, which is causing some anxiety. I tried reaching out to the dealership via text on 04/14 and 04/21, but I received no response. I eventually spoke with the GM on 04/24, who told me that the DMV had made a mistake by not following written instructions. However, upon contacting the DMV, I discovered that the dealership had submitted the form using an incorrect method, and now I need to go through the reinstatement process to get my plates sent to my home address.

Loving my new car, but will not be returning for my next purchase or recommend to anyone.
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