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Mazda of Gladstone

Average Score
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
3.2
(43 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff. Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff.

Categories
New Car Dealer
Contact
(503) 652-9101
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19405 SE McLoughlin Blvd Gladstone, OR 97027

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff. Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff.

Categories
New Car Dealer
Contact
(503) 652-9101
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19405 SE McLoughlin Blvd Gladstone, OR 97027

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff. Mazda of Gladstone firmly believes that our superior service and our award winning employees will continue to earn your business year after year. We also provide the best new and used car inventory and a knowledgeable sales staff.

Categories
New Car Dealer
Contact
(503) 652-9101
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19405 SE McLoughlin Blvd Gladstone, OR 97027
All Departments' Reviews
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
3.2
(43 Reviews)

TS
gravatar
Todd S.
Happy Valley, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2024
0
Category: Sales
Customer Service Nonexistent After Sales
Terrible customer service, which ends the moment your purchase is complete. After speaking with two salespersons and a finance person, we were told that we could put a $3,000 payment on our credit card once the 'no payment for ninety days' offer ended. Upon receiving the first notice from Mazda Financial Services, I was then told that this wasn't an option. On multiple occasions, I spoke with management, who promised they would 'call back in twenty minutes'. That never happened. I was then told that I would have an answer by the end of the week. Likewise, that didn't happen. Upon asking to speak with said individual, I was told that both my partner and I misunderstood our conversations during the purchase. There was no accountability for poor communication, poor follow-up, and a lack of professionalism and/or training on behalf of their salespersons and finance personnel. In a field where quality customer service and communication is valued, they were sorely lacking. I will not give them my business, and likewise will discourage my friends and colleagues from doing so.
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Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(21,597 Reviews)
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