Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 2830 Reviews )

ReScore Reviews™ (96)

ReScore
Overall Rating 4.8854155/5Overall Rating 4.8854155/5Overall Rating 4.8854155/5Overall Rating 4.8854155/5rating 4.8854155
Original
Overall Rating 2.3684223/5Overall Rating 2.3684223/5rating 2.3684223rating 2.3684223rating 2.3684223
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SH
Sharon H.
Kansas City, MO
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Customer
The whole staff is very friendly and the waiting area is always clean.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/11/2019

THANK YOU FOR TAKING THE TIME TO LEAVE A GREAT 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

TW
Thomas W.
Lees Summit, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Dependable service
Dependable service
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/11/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

PB
Patricia B.
Kansas City, MO
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
good customer service and being honest with the customers
It always helps if you feel comfortable with your Service Manager you are dealing with . William (Givens) has been helpful, takes time to explain. He doesn't try to sell you things that you do not need.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/10/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

VH
Vivian H.
Kansas City, MO
2002 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Polite, helpful, prompt
Great people to work with
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/10/2019

THANK YOU FOR THE 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

AR
Aimee R.
Smithville, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Good place
I really like this dealership. They did forget to order my tires, but they let me know right away, got me rescheduled whenever I wanted, and gave me a discount. Still recommend this Hyundai location over all metro area locations.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/10/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN OUTSTANDING 5 STAR REVIEW!!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

SD
Sandra D.
Kansas City, MO
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Great service as always!
Great service!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/10/2019

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

PS
Patricia S.
Grain Valley, MO
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
oil change
very friendly staff
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/10/2019

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

SG
Stephen G.
Lees Summit, MO
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Fix a tire leak.
Brought my car is to have them check a tire with a slow leak . Service department found a wood screw in the tire. It was fixed quickly and I was on my way.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/05/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

BR
Barbara R.
Independence, MO
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
The peole
The service team is great.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/05/2019

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

MR
Matthew R.
Lees Summit, MO
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Great customer service
I had a wiring harness issue that needed to be fixed correctly, so they replaced the complete harness quickly and under warranty.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/04/2019

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

PA
Pamela A.
Kansas City, MO
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Great customer service and friendly people
Fast service great people
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/04/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Concordia, MO
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Satisfied
Service is timely and employees are friendly. I feel comfortable going there.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/02/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

DS
David S.
Blue Springs, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Great Service
McCarthy managed to fix a problem in my Hyundai that had been bothering me for a while - the automatic trunk opening/closing mechanism was not working. They fixed it - and additionally - they did so with great customer satisfaction awareness (i.e., they were extremely friendly). Thank you.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/02/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

KL
Kebrail L.
Blue Springs, MO
2020 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Friendly Customer Service
Friendly fast service
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/02/2019

THANK YOU FOR TAKING THE TIME TO LEAVE A 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

WB
William B.
Odessa, MO
2006 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/02/2019 Category: Service
It took 4 days to replace an alternator
No communication from dealership, I had to prompt all communication.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/04/2019

THANK YOU FOR TAKING THE TIME TO PROVIDE FEEDBACK. WE APPRECIATE YOUR BUSINESS AND WOULD LOVE THE OPPORTUNITY TO DISCUSS THIS WITH YOU. THANK YOU AND I LOOK FORWARD TO HEARING FROM YOU.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

TD
Tracy D.
Blue Springs, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Service
Body repair
McCarthy Hyundai worked quickly and efficiently to repair extensive body damage in a timely manner to my daughter's vehicle. They were exceptionally efficient in coordination with Metropolitan Life insurance to get us a loaner car for the two weeks with minimal wait time. Her car repair was completed two days before the original date-another positive for us!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/02/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Blue Springs, MO
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Service
Good service
Nice kind service is always worth.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/02/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

CP
Charles P.
Odessa, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
FUN
I actually have fun when I'm there. I was getting my oil changed and about a half dozen employees said hello to me when they passed through the waiting area. One guy was a natural born comedian which made the atmosphere in the waiting room lighten up a bit. Not that the wait was too long but nobody likes waiting rooms.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 12/02/2019

THANK YOU FOR TAKING THE TIME TO LEAVE AN AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

TL
Teresa L.
Kansas City, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/29/2019 Category: Service
left and forgotten
Check your waiting area before everybody leaves at night.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/30/2019

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME. WE SINCERELY APPRECIATE YOUR BUSINESS AND I LOOK FORWARD TO WORKING WITH YOU.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Independence, MO
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Always exactly what we expect!
Great customer customer. Wouldn’t trust our cars with anyone else
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/30/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500