Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1991 Reviews

ReScore Reviews™ (75)

ReScore
Overall Rating 4.8533363/5Overall Rating 4.8533363/5Overall Rating 4.8533363/5Overall Rating 4.8533363/5rating 4.8533363
Original
Overall Rating 2.3783781/5Overall Rating 2.3783781/5rating 2.3783781rating 2.3783781rating 2.3783781
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Blue Springs, MO
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Hyundai is Family
When your vehicle is in need of care, the service department treats you like family. I brought my Santa Fe in without an appointment, but with a concern regarding proper air pressure & viability of the battery.
The service attendant graciously addressed my car’s needs In expeditious fashion!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/17/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

CH
Carolyn H.
Kansas City, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Carolyn Hardiman
Wonderful staff!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/17/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

SF
Sariah F.
Independence, MO
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Peace of mind
Everyone is always nice, things get fixed in a timely manner and I don’t worry that they are sabotaging my car so I have to come back in for more work a week later. Peace of mind is priceless.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/16/2018

THANK YOU FOR THE TERRIFIC 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Clinton, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Recent Service Visit
I always receive excellent service at McCarthy Hyundai Blue Springs. Robert Sodano was my Service Writer and he was polite and efficient.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/16/2018

THANK YOU FOR THE KIND WORDS AND OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

RS
Richard S.
Independence, MO
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
A satisfied customer
Service check-in was quick and courtious. Service work was also completed quickly. Waiting area was clean & comfortable.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/16/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Kansas City, MO
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
Good quality service
I always enjoy bringing my car to McCarthy. It is the only place that I will have my vehicle serviced. The level of service is always amazing.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/16/2018

THANK YOU FOR THE FEEDBACK. WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

GW
George W.
Lees Summit, MO
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service by Will
Will took great care of me !!!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/16/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Independence, MO
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Quick service
On a snowy, slick day my appointment was on time and the whole servicing took about 30 minutes or so. I was able to get on my way home quickly before the weather got any worse.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/16/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Lee'S Summit, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service
All good
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/15/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Grain Valley, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Oil change
Great service
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/14/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

VC
Veronica C.
Kansas City, MO
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service rep takes care of my needs in a timely manner.
I feel that the staff is honest mostly, that they get you in and out promptly.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/14/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

RC
Richard C.
Oak Grove, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
outstanding employees
A dealership is only as good as the people it employs. I have had an opportunity to experience both the sales and the service personnel at McCarthy Hyundai in blue Springs, Mo. they have always exhibited professionalism at all times.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/13/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

SH
Sharon H.
Kansas City, MO
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service dept
Great customer service!!!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/13/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Kansas City, MO
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
service
for the last 2 visits my multi point car inspection was said it was done but the paper showing the results was not filled out. Saying and not doing this does not help me see how the items checked have progressed. I want to see this filled out so I know where I stand on future maintence and holding the inspector accountable.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/13/2018

THANK YOU FOR YOUR FEEDBACK. WE GREATLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

LD
Linda D.
Kansas City, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great customer service
Will in the service department has always been very nice and accommodating. He makes the extra effort & goes the extra mile.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/13/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

JG
Joseph G.
Warrensburg, MO
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Good service for my service
Came in for a short notice 7500 mile service. The only thing I can say that isn't 100% positive is that I wasn't told an estimate for the service up front, though I didn't ask for one either. No prices for any service posted in the bay, which was the fist time in my life for that. Other than that, my service was flawless and friendly.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/12/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

LR
Lacee R.
Sibley, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Always fast and friendly
The staff and crew are always helpful and polite. I love that the service time is always less then they originally quote you.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/09/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

RM
Regina M.
Independence, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
great staff working
quick, efficient, polite
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/09/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

JR
John R.
Independence, MO
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Headlight bulb replacement
N/A
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/08/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

BA
Becky A.
Lees Summit, MO
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Customer service
Excellent customer service!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 11/07/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500