Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2693 Reviews

ReScore Reviews™ (94)

ReScore
Overall Rating 4.8829799/5Overall Rating 4.8829799/5Overall Rating 4.8829799/5Overall Rating 4.8829799/5rating 4.8829799
Original
Overall Rating 2.3829793/5Overall Rating 2.3829793/5rating 2.3829793rating 2.3829793rating 2.3829793
94% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
Independence, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019 Category: Service
Great customer service!
Great customer service!

TM
Terri M.
Belton, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2019 Category: Service
First Impressions
Seriously?? I just want to complete this survey!! Enough..
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/21/2019

THANK YOU FOR TAKING THE TIME TO PROVIDE FEEDBACK. WE SINCERELY APPRECIATE YOUR BUSINESS. 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Independence, MO
2011 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Quick service
Prompt & polite.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/20/2019

THANK YOU FOR TAKING THE TIME 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

EW
Eric W.
Independence, MO
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
One happy customer
For the past five years, I’ve been coming to this dealership for service work, parts etc.
I’ve never had a bad experience.

Next year, I’ll be purchasing my second vehicle from this dealership. I believe in the Hyundai brand and really appreciate the wonderful service At McCarthy Hyundai blue Springs.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

TD
Tinashe D.
Lees Summit, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Great work, as always.
Thank you.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

KB
Kimberly B.
Lees Summit, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
The service
They went above and beyond to make sure my car was taken care of and the man I worked win was very sweet and polite
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/17/2019

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

JH
John H.
Warrensburg, MO
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Quick Service
Once again, the McCarthy Service team provides fast and efficient service.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/17/2019

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

TB
Tony B.
Lees Summit, MO
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2019 Category: Service
SERVICE
GOOD
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/17/2019

THANK YOU FOR THE FEEDBACK. WE SINCERELY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

MW
Maria W.
Overland Park, KS
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2019 Category: Service
so happy
I team is always so helpful to me and my car.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/17/2019

THANK YOU FOR THE FEEDBACK. WE SINCERELY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Blue Springs, MO
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
McCarthy Hyundai Gives The Best Service
The crew at Hyundai know how to deliver expert service in a professional manner.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/17/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

TS
Terry S.
Raytown, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019 Category: Service
The service is great and not what l exspensive due to circumstances.
Im glad l took the car to them very respectful and determine to figure out my car's issues.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/17/2019

THANK YOU FOR TAKING THE TIME TO PROVIDE FEEDBACK. WE SINCERELY APPRECIATE YOUR BUSINESS. 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Independence, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Great customer service
Very helpful and professional
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/16/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Kansas City, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Very Good Service
Very Good Service
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/16/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

AT
Angela T.
Raytown, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2019 Category: Service
Caring and Honesty
Average
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/16/2019

THANK YOU FOR TAKING THE TIME TO PROVIDE FEEDBACK. WE SINCERELY APPRECIATE YOUR BUSINESS. WHEN YOU GET THE OPPORTUNITY PLEASE GIVE ME A CALL BACK AS I'D LOVE TO DISCUSS YOUR RECENT VISIT. THANK YOU AND I LOOK FORWARD TO HEARING FROM YOU.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

VH
Vanessa H.
Trenton, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2019 Category: Service
basic maintenance
i got my car in, even being 25 minutes early. i left with my sister to eat lunch. they called before doing any extra work to get permission. they called when complete. Service people were very nice. i asked about touch up paint for the third time. they were out of the color and i hope they mail it to me as its paid for and i live 2 hours away. the first time, the salesman was to get it for me when the car was purchased a year ago.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/12/2019

THANK YOU FOR TAKING THE TIME TO PROVIDE FEEDBACK. WE SINCERELY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

RW
Roger W.
Independence, MO
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Amazing staff and service!
Every time we visit your service department we receive the most excellent customer service we've ever received ! The Hyundai staff definitely exceeds expectations and as always well-mannered, willing to go above and beyond their duties.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/11/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

JJ
Jamie J.
Kansas City, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Good team!
Every time I've visited the service team has been pleasant to work with even if I was very frustrated about the issues I was experiencing with my vehicle. They promptly assist me every time.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/11/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

JF
Janelle F.
Raytown, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great service
Finally got all issues resolved in a timely manner. Everyone at this location is like family to me.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/11/2019

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Blue Springs, MO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great Service
Scheduling, staff and timelines were great!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/10/2019

THANK YOU FOR THE 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

RE
Richard E.
Independence, MO
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2019 Category: Service
great location
GOOD LOCATION CLEAN AND GOOD COFFEE!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/10/2019

THANK YOU FOR TAKING THE TIME TO LEAVE A REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!! 

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500