Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1895 Reviews

ReScore Reviews™ (70)

ReScore
Overall Rating 4.8428567/5Overall Rating 4.8428567/5Overall Rating 4.8428567/5Overall Rating 4.8428567/5rating 4.8428567
Original
Overall Rating 2.3857171/5Overall Rating 2.3857171/5rating 2.3857171rating 2.3857171rating 2.3857171
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


LW
Linda W.
Independence, MO
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
They aim to please.
Very stress free. Gave me a loaner car, and had my car ready about when they said it would be, and called to let me know it was ready.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/22/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Blue Springs, MO
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Customers Matter
As always, I so appreciate the considerate care both my vehicle and I receive!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/21/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

RS
Roger S.
Blue Springs, MO
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Goooda job
Always ready to help
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/21/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

TD
Tinashe D.
Lees Summit, MO
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Unsurpassed Customer Service
Went in for a regular oil change and tire rotation. Although these are routine maintenance procedures, the guys at McCarthy ran a multi-point inspection and made me aware that both my front and rear wheels were misaligned. They managed to take care of it with little time added to my wait. Compliments to the service team and special thanks to Micheal Huskey for your assistance and great attitude, even at 7 am.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/20/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

DM
Donald M.
Blue Springs, MO
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Friendly
Work hard to help
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/19/2018

THANK YOU FOR TAKING THE TIME TO DO A REVIEW. WE APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Kansas City, MO
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
The service provided by the staff
Thanks for the high level of service that you provided to me but more so to my car.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR THE EXCELLENT 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Independence, MO
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Satisfied customer!
Excellent service department; top notch salesperson (DJ)
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

JM
Jody M.
Blue Springs, MO
2013 Hyundai Sonata Hyb
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/17/2018 Category: Service
Not so thank you.
Disappointed.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR TAKING THE TIME TO DO A REVIEW. IF THERE IS ANYTHING I CAN DO FOR YOU PLEASE LET ME KNOW.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

LB
Lisa B.
Grain Valley, MO
2014 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Lbenn
Friendly nice staff..will recommend
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR THE OUTSTANDING REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

SK
Stacey K.
Lees Summit, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Customer service
The customer service is always outstanding. They are always so good about getting you in and out as fast as possible.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

CW
Cynthia W.
Blue Springs, MO
2008 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Always INCREDIBLE Service.
I love everyone that greets me when I drive up in the garage. Always professional, courteous, kind individuals is who I encounter. I regularly experience superior service. This is what makes Hyundai exemplary. .
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

PS
Phillip S.
Independence, MO
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
The people make the difference.
Thanks again to the excellent service team at McCarthy Hyundai in Blue Springs, MO. My car was serviced in a timely and professional manner. The prices for the repairs were also competitive. I will continue to be a loyal customer.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

Verified Customer
Blue Springs, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Nice facility
Nice job - wish it would take less time to change the oil.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR TAKING THE TIME TO DO A REVIEW. WE APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

EP
Eugene P.
Blue Springs, MO
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
been to mccarthy hyundai blue springs since 2007 (when i bought my 1st sonata); i traded my 2007 sonata for a 2016 sonata sport; now 2018 still going strong--both vehicle & mccarthy blue springs maintenance crew!
excellent maintenance crew--mccarthy blue springs maintenance crew!
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/18/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

AR
Aimee R.
Smithville, MO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great service
I love this Hyundai location. They are fast and extremely friendly.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/12/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE GREATLY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

LB
Linda B.
Lees Summit, MO
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Good job
Good job
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/11/2018

THANK YOU FOR THE AMAZING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

MS
Michael S.
Kingsville, MO
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2018 Category: Service
typical oil change and tire rotation
The service department did A LOT better this time, however, I do not believe that any review good or bad will draw any attention. I asked for someone to contact me after the last time... All I got was crickets. I recommend the business only because they are the only ones available close to where I live.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/10/2018

THANK YOU FOR TAKING THE TIME TO DO A REVIEW. IF THERE IS ANYTHING I CAN DO FOR YOU PLEASE LET ME KNOW

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

LA
Lee A.
Raymore, MO
2012 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2018 Category: Service
Disappointed Customer Service
McCarthy Hyundai of Blue Springs needs to remind their service advisors that the customer is a rather critical component to the viability of their business. Rude and dismissive advisor made for a less than enjoyable experience.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/10/2018

THANK YOU FOR TAKING THE TIME TO DO A REVIEW. IF THERE IS ANYTHING I CAN DO FOR YOU PLEASE LET ME KNOW.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

CQ
Carol Q.
Kansas City, MO
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Fast, courteous service
Service was great, didn’t have to wait long.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/07/2018

THANK YOU FOR THE OUTSTANDING 5 STAR REVIEW!! WE SINCERELY APPRECIATE YOUR BUSINESS!!

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500

JB
James B.
Girard, KS
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Friendly staff and modern and clean facility
Outside of the aforementioned tire situation, I will still return for service when convenient.
SHANE A H., SERVICE MANAGER from McCarthy Hyundai Blue Springs responded on 09/05/2018

THANK YOU FOR TAKING THE TIME TO DO A REVIEW. WE SINCERELY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500