Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53
4.5

( 3151 Reviews )

ReScore Reviews™ (96)

ReScore
Overall Rating 4.65625/5Overall Rating 4.65625/5Overall Rating 4.65625/5Overall Rating 4.65625/5rating 4.65625
Original
Overall Rating 2.03125/5Overall Rating 2.03125/5rating 2.03125rating 2.03125rating 2.03125
90% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


RR
Ronald R.
Chicago, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Ed Valenga cares about his customers
Ed Valenga is great!!!
Christopher H., BDC Director from McGrath City Hyundai responded on 11/21/2019
Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Verified Customer
Chicago, IL
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Oil Change
Jesus is a fantastic service representative!
Very Knowledgeable!!
Christopher H., BDC Director from McGrath City Hyundai responded on 11/21/2019
Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

HM
Harace M.
Riverdale, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Customer Service
I love McGrath Hyundai dealership because they have always make me feel like Family and I appreciate that an thats why you will always get my business
Christopher H., BDC Director from McGrath City Hyundai responded on 11/21/2019

Hello Harace

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908


RH
Reginald H.
Elmwood Park, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Great attitude
McGrath assures you courtesy,as well as respect hats off to the entire mcGrath team special thanks to christine and eddy who makes you feel like family gives you good service and get you in and out as quickly as possible thank you all
Christopher H., BDC Director from McGrath City Hyundai responded on 11/21/2019

Hello Reginald

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908


AK
Adrean K.
Elmwood Park, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
They take good care of you and get you in and out really quick
Jesus in service department is a wonderful man he takes very good care of me I highly recommend people asking for him when they go there
Christopher H., BDC Director from McGrath City Hyundai responded on 11/20/2019

Hello Adrean

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908


JR
James R.
River Forest, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Friendly, accommodating, professional
Great service
Christopher H., BDC Director from McGrath City Hyundai responded on 11/20/2019

Hello James

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908


ND
Nagil D.
Harwood Heights, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
A very good service experience
I had been having trouble with the key fobs for my Elantra. Loredana was able to get them reprogrammed and so far have been working well.
Christopher H., BDC Director from McGrath City Hyundai responded on 11/20/2019

Hello Nagil

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908


FR
Francisco R.
Plainfield, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Jesus
Jesus is a top notch customer service agent.
Christopher H., BDC Director from McGrath City Hyundai responded on 11/20/2019

Hello Francisco

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908


LW
Lawanda W.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Service
Service
Christopher H., BDC Director from McGrath City Hyundai responded on 11/20/2019

Hello Lawanda, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908


Verified Customer
Chicago, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Excellent Experience
Beth was great in helping us determine what services were best for our car!
Christopher H., BDC Director from McGrath City Hyundai responded on 11/19/2019

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

  1. 773-804-5052 Ext. 8908

EB
Edward B.
Chicago, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Good Visit
I brought my 2016 Sonata Sport in for its regular Oil and Filter change. Randy Richards was my Service Adviser that took care of my vehicle. Randy was very Professional and nice! I will see you again next year.
Christopher H., BDC Director from McGrath City Hyundai responded on 11/19/2019

Hello Edward, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


JO
Janet O.
Chicago, IL
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
The staff
Like always I was treated with respect and part of the family. I was give great advice about the future of my vehicle. Thank you Hyundai for keeping me safe.
Christopher H., BDC Director from McGrath City Hyundai responded on 11/19/2019

Hello Janet

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


CN
Claudia N.
Chicago, IL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
The service Eddy great honest man I will never leave Hynudi
Well most definitely it's the people.. They are super nice and welcoming I won't take my car anywhere else
Christopher H., BDC Director from McGrath City Hyundai responded on 11/19/2019

Hello Claudia

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


RP
Rhonda P.
Chicago, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Review
They always service my car fast and efficient
Christopher H., BDC Director from McGrath City Hyundai responded on 11/18/2019

Hello Rhonda, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


Verified Customer
River Forest, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2019 Category: Service
Not sure how to feel
Fair service
Christopher H., BDC Director from McGrath City Hyundai responded on 11/15/2019

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


RL
Regina L.
Chicago, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Customer service
Very good customer service
Christopher H., BDC Director from McGrath City Hyundai responded on 11/15/2019

Hello Regina

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


MS
Michael S.
Chicago, IL
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Thanks Randy!!!
Randy was very helpful and professional.
Christopher H., BDC Director from McGrath City Hyundai responded on 11/15/2019

Hello Michael

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


EU
Erik U.
Chicago, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Making things right
After a subpar initial experience with some repairs and services, McGrath City Hyundai made it right in the end and provided excellent services and remedies to the initial situation!
Christopher H., BDC Director from McGrath City Hyundai responded on 11/15/2019

Hello Erik


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


TY
Troy Y.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Good service
Oil change tire rotation on a Saturday just over hour not bad.
Christopher H., BDC Director from McGrath City Hyundai responded on 11/15/2019

Hello Troy,


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908


DM
Dorothy M.
Chicago, IL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Jerry Winski and GM Jeremy Gleason willingness to listen and help.
This was one of the best experience I have had with a Dealership. I have been driving for over 40yrs and buying cars. And I can honestly say this have been the best experience I have had and Jerry Winski and GM Jeremy Gleason are the reason. Thank you guy so much.
Christopher H., BDC Director from McGrath City Hyundai responded on 11/14/2019

Hello Dorothy, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908