McGrath City Hyundai


Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

1551 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 4.5116298/5Overall Rating 4.5116298/5Overall Rating 4.5116298/5Overall Rating 4.5116298/5rating 4.5116298
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
100% Business Response
Latest Review 1 day ago
Sammy T. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home, friendly"
While waiting all employees are friendly always taking time to please customer
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 09:50 PM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They get you in and out on time like they say are going to do
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 08:27 PM
Loredana R G. at McGrath City Hyundai responded on 10/19/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

MARIO L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:08 PM
Loredana R G. at McGrath City Hyundai responded on 10/19/2017

Hello Mario,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Look out for that email around 1:30pm today. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Troy Y. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Fast and convient service for oil change. Was able to move up my appointment to accommodate me!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:59 AM
Loredana R G. at McGrath City Hyundai responded on 10/17/2017

Hello Troy,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Juan provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Latoya B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Good customer service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 10:46 AM
Loredana R G. at McGrath City Hyundai responded on 10/17/2017

Hello Latyoa,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Taquila M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Everything
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 04:32 PM
Loredana R G. at McGrath City Hyundai responded on 10/17/2017

Hello Taquila,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Robert W. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"McGrath Treats its Customers Well"
Our service on our 2015 Hyundai Sonata, was completed on time, communication was Good.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 01:32 PM
Loredana R G. at McGrath City Hyundai responded on 10/16/2017

Hello Robert,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
They told me 1hr wait and didn't wait any longer than that.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/16/2017 08:38 AM
Loredana R G. at McGrath City Hyundai responded on 10/16/2017

Hello Myrtha, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

JENNIFER B. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ed and Carlos! "
Not only do they go out of there way Always but they truly care! Thanx Ed and Carlos for always being there for me
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:48 AM
Loredana R G. at McGrath City Hyundai responded on 10/14/2017

Hello Jennifer, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Cheryl L. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:05 AM
Loredana R G. at McGrath City Hyundai responded on 10/13/2017

Hello Cherly,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Miguel provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Anthony D. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
the best customer service of any dealer i've been to,everyone you deal wigh is great,will always come back for my car service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:44 AM
Loredana R G. at McGrath City Hyundai responded on 10/12/2017

Hello Anthony,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Miguel provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Doris C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Love the service there
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 10:12 AM
Loredana R G. at McGrath City Hyundai responded on 10/12/2017

Hello Doris,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Cynthia S. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cindy"
Everyone was extremely professional and friendly. I think the cost of the replacement key and fob ($447) was quite costly; hard to believe that the key costs more than a car payment! Actually 2 car payments!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 08:40 PM
Loredana R G. at McGrath City Hyundai responded on 10/11/2017

Hello Cynthia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

JESUS T. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
10
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:12 PM
Loredana R G. at McGrath City Hyundai responded on 10/11/2017

Hello Jesus,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Joseph T. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service - Fast and Friendly"
Service reps are very friendly...work always done as promised
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 12:17 PM
Loredana R G. at McGrath City Hyundai responded on 10/10/2017

Hello Joseph,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Jose G. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service and personal attention"
Excellent
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 11:48 AM
Loredana R G. at McGrath City Hyundai responded on 10/10/2017

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Carlos R. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hi"
Bye
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:45 AM
Loredana R G. at McGrath City Hyundai responded on 10/10/2017

Hello Carlos,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Madeline M. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service at McGrath's"
Staff very understanding to my needs and will to assist. Service writer had the car completed and washed with time to spear. Waiting area was clean and comfortable which made the time fly by....
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:39 AM
Loredana R G. at McGrath City Hyundai responded on 10/10/2017

Hello Madeline,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

David W. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service"
Terrific service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:37 AM
Loredana R G. at McGrath City Hyundai responded on 10/10/2017

Hello David, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Miguel provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff and cleanliness "
Always content with my experience
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 10:59 AM
Loredana R G. at McGrath City Hyundai responded on 10/10/2017

Hello, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Displaying Review 1 - 20 of 1551 in total