ReScore Reviews™ (4)
Mr goodman I am Steve Vanvoorst the service manager , I do apoligize for your visit I will be reaching out to by phone today.
contacted customer ,apoligized again for service , credited back customer for $spent and gave him the maintence package included. I will vehicle cleaned after tg3 repairs are completed. thanked him very much and look forward to seeing him in the future
Thank you for taking the time to respond to our survey. We are currently reviewing this situation and our Service Manager will be reaching out to you soon.
offered apoligy for circumstances ,agrreded with customer that comminication broke down with advisor.
reached out to customer and have her in a hyundai loaner to duplicate concern.