Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

831 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.399998/5Overall Rating 4.399998/5Overall Rating 4.399998/5Overall Rating 4.399998/5rating 4.399998
Original
Overall Rating 2.7/5Overall Rating 2.7/5rating 2.7rating 2.7rating 2.7
97% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


CW
Carolyn W.
Tarboro, NC
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
customer
good
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/14/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JC
Jackie C.
Zebulon, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
The people
Jackie C
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/13/2018

We always look forward to seeing you and are grateful that you are back 

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Rocky Mount, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Friendly
In and out for service quickly.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/13/2018

We always enjoy assisting you with your service needs.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JH
John H.
Battleboro, NC
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
It's fixed!
Always great service with knowledgeable employees and accurate diagnostics. Your car always gets fixed properly the first time!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/13/2018

Thank you for the kind words.  We look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

CS
Christina S.
Roanoke Rapids, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service Department
Great customer service!!!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Thank for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Battleboro, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Love Medlin Hyundai
My favorite dealership anywhere.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Thank you for allowing us to service your vehicle, wee look forward o your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

TT
Tim T.
Rocky Mount, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Always on time
Fair amid low price for a full synthetic oil change.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Always a pleasure to assist you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

MC
Michael C.
Sims, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Excellent Car and Service
We absolutely love our Sonata Sport! Has great get up and go. Very nice looking and great gas mileage! The service has just been standard maintenance this far but they are very friendly and in and out quick. The service writer / manager does a double check to make sure everything is done up to par. Love them!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/10/2018

Happy to help you with your vehicle service needs.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

WG
William G.
Zebulon, NC
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Superb Service
Easy to set up a convenient appointment. Timely and courteous service.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

It is always a pleasure to assist a great customer like you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DR
Dennis R.
Midlothian, VA
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great Job Service Team
The service team does a great job. They get me in and out quickly and there are no surprises. I bring my car in regularly for the scheduled service. If additional services are recommended, which has been rare, they take the time to explain my options.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

We look forward to you rnext visit and we are glad you are doing well

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

PA
Patrica A.
Whitakers, NC
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Oil change
Good customer service. Did not have to wait long.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

OS
Ondria S.
Roanoke Rapids, NC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Prompt and courteous.
I waited for my car and it did not take long.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

Glad we could take care of you promtply
.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

GL
Gt L.
Rocky Mount, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great job
Fast and helpful
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/08/2018

Thank you for being such a great customer!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Wilson, NC
2013 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Good service.
Overall very acceptable service, time taken for the needed repairs was a little more than anticipated or expected.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/07/2018

Thank you for allowing us to service your vehicle, and thank you for your input

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

CJ
Cynthia J.
Rocky Mount, NC
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Awesome Service👍
Thanks Mr. Randy and service crew for such a great job on my 2012 Hyundai Sonata
😊😊😊😊😊
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/03/2018

Thank you for being a good customer !

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Rocky Mount, NC
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Quick and professional
I made an appointment, they were ready for me at that time and got me out very quickly.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/02/2018

Thank you for allowing us to service your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

KS
Kelly S.
Louisburg, NC
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Great customer service!
We have had our Hyundai serviced at the dealership in Cary prior to visiting Medlin Hyundai. The difference is night and day with all aspects when it comes to customer service. We were extremely impressed with the staff and their willingness to assist us with our vehicle’s maintenance. Everyone was very informative and caring. We will definitely be returning to Medlin from now on!
RANDY E T., Internet Manager from Medlin Hyundai responded on 07/31/2018

We look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

RW
Renee W.
Rocky Mount, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Maintenance
Always get my vehicle in and out with no problems. Always let me know what I need and will need in the future.

SN: Wish you had hot chocolate in the waiting area. 😁
RANDY E T., Internet Manager from Medlin Hyundai responded on 07/30/2018

Ill see what I can do about the hot choccolate.  We lok forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

BL
Bryan L.
Nashville, NC
2010 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Outstanding Customer Service
As usual, Chance and his team provided the great customer service that I expect. My original appt. was for an oil change but I decided to replace the tires on my vehicle. I called the morning of my appt. and Chance got tires delivered the same day. I used to buy tires from tire companies, but Chance asked for a chance to quote on a set of tires a few years ago and I have been buying my tires from Medlins ever since. This is my 3rd or fourth set.
The service dept. pointed out some other problems that needed addressing and did not pressure me to buy. They were able explain and show me the problems so I could make an informed descion.
Customer service is understood here so I keep coming back. Your team really makes me feel like my I am important to them as a customer.
RANDY E T., Internet Manager from Medlin Hyundai responded on 07/30/2018

It is a pleasure to assist great customers like you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Nashville, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Simple, Swift, Ssssssweet!
Get in and get it done. Thanks guys
RANDY E T., Internet Manager from Medlin Hyundai responded on 07/28/2018

Happy to help, see you next time

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com