All of the warning lights on my Prius went off while driving on 635 so I slowly drove it to closest Toyota dealer (4 min. away). After a $120 diagnostic test, the rep quoted me $1100 for water pump replacement and $3800 to fix all the rest of stuff they found wrong with my car. I wanted to make sure so I called Sam. He quoted me way less for the water pump replacement, so I towed my car to Metro Champion.
Sam completed another diagnostic test and found that it was not the water pump but a cheaper problem, and nothing else was wrong with my car.
I ended up paying way less than the $4800 the dealer quoted.
Should have driven my car to Arlington in the first place and saved myself $200 for the towing and dealer's useless diagnostic test.
Without a doubt, Metro Champion is the best in the business. They surprise me everytime with their honesty.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Sam completed another diagnostic test and found that it was not the water pump but a cheaper problem, and nothing else was wrong with my car.
I ended up paying way less than the $4800 the dealer quoted.
Should have driven my car to Arlington in the first place and saved myself $200 for the towing and dealer's useless diagnostic test.
Without a doubt, Metro Champion is the best in the business. They surprise me everytime with their honesty.