Miami County Import Auto

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

102 Reviews

100% Would Recommend
83% Business Response
Latest Review about 3 years ago

Reviews


LH
LeeAnna H.
Fontana, KS
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07/20/2015
Wonderful and fast friendly atmosphere
I have taken and will continue to take my VW Jetta here, Knowledge is a must on these cars!!, I most definitely will give reference to this business!!

TS
Tim S.
Paola, KS
Suzuki
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Tim said George does a good job and Diane is a sweet girl. He enjoys going there and talking with them.
This review was collected via phone interview by Customer Research Inc.

BR
Bob R.
Paola, KS
Kia Amanti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Bob said the business was really helpful. They did a really good job.
This review was collected via phone interview by Customer Research Inc.

AA
Andy A.
Cleveland, MO
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014 Category: Service
Andy said George was truthful, clean, and got the job done.
This review was collected via phone interview by Customer Research Inc.

KJ
KEVIN J.
Paola, KS
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2014
Trustworthy
Great as always

DD
David D.
Rantoul, KS
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2014 Category: Service
David said he had a good experience and they did a good job.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Louisburg, KS
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014
People you can trust!
George is always up front and fair. We trust him and his work, and Diane is always so friendly out front!
George N. from Miami County Import Auto responded on 12/09/2014

Thank you so much! It is our pleasure to be of service to you and your family Keith! We work hard to earn your trust and appreciate that you took the time to let us know that you are pleased with our services!

George Norton
913-294-9100

SR
SUE ANN R.
Louisburg, KS
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014
Always a trusted source
I'm always treated with respect and have been listened to when I bring my car in. Repairs are always explained and options are provided. I trust their judgement and skill!
George N. from Miami County Import Auto responded on 12/09/2014

Thank you Sue! We always want you to feel comfortable and respected everytime and anytime you call or come in! We are here for you anytime you have a question or concern.

George Norton
913-294-9100

BJ
Bo J.
Paola, KS
Acura 2.3CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014
excellent as always
Never a problem, fast, reliable, honest and friendly. Thanks for making online appointments possible.
George N. from Miami County Import Auto responded on 12/04/2014

Thank you Bo! You put a smile on our face today with your review! It is always our pleasure to be of service to you and your family.

George Norton
913-294-9100

ML
Mike L.
Osawatomie, KS
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014 Category: Service
Spoke with Sue. She said George is the best mechanic around.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 12/09/2014

Thank you Sue and Mike! Thank you for being loyal customers! We appreciate your patronize more than words can say!

George Norton
913-294-9100

MP
Mark P.
Paola, KS
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014 Category: Service
Mark said he was satisfied with service at this business.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 12/09/2014

Thank you! We always strive for complete customer satisfaction! It is our pleasure to be of service to you!

George Norton
913-294-9100

DB
Dee B.
Paola, KS
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Service
Dee said this business did a really good job at getting her vehicle back to her.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 12/01/2014

Thank you for your respone Dee! We do our best to return your vehicle to you as soon as possible making sure that you are safe on the road.

George Norton
913-294-9100

LV
Linda V.
Paola, KS
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2014 Category: Service
Linda said they are easy to deal with and she trusts them. They always do the work that needs to be done and George always gives her an up front estimate.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 11/26/2014

Thank you Linda! We work hard to earn your trust and always want you to feel comfortable when you come in. We take great pride in knowing that we have addressed all of your concerns and that you are traveling safely. It is always a pleasure to be of service to you!

George Norton
913-294-9100

SA
Sakeena A.
Paola, KS
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
Sakeena said they were very friendly and helped with the problem.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 11/26/2014

Thank you Sakeena! Being a young driver such as yourself, we know it can be difficult to find a facility that you can trust. Thank you for putting your trust in us and for allowing us to care for your vehicle. Your safety is our priority! We are here for you anytime.

George Norton
913-294-9100

LH
Lance H.
Olathe, KS
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2014
Trusted and Dependable Service
We can always count on George and team to repair our cars quickly and reliably. It is reassuring to know the repairs are done correctly. We count of George to keep our cars safe and on the road.
George N. from Miami County Import Auto responded on 11/19/2014

Thank you Lance! As always, it is our pleasure to be of service to you! Keeping you and your family safe is our priority! We truly appreciate your kind words.

George Norton
913-294-9100

CF
Carol F.
Paola, KS
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Service
Carol said they were very good with what they did and kept in contact.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 11/19/2014

Thank you Carol! We are here for you anytime. Thank you for allowing us to earn your trust!

George Norton
913-294-9100

TL
Troy L.
Paola, KS
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014 Category: Service
Troy said they did a good job.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 10/27/2014

Thank you Troy! Just let us know if you need any further assistance. We are always happy to help.

George Norton
913-294-9100

MP
Mark P.
Paola, KS
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
Mark said he has always been satisfied with them.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 10/27/2014

Thank you Mark! We do our best to make sure that you leave here completely satisfied and that you are rest assured that your vehicle is safe on the road.

George Norton
913-294-9100

SM
Sheree M.
Olathe, KS
Infiniti G35
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2014 Category: Service
Sheree said she had to take her vehicle back to the business after her initial visit so they could tighten a belt.
This review was collected via phone interview by Customer Research Inc.
George N. from Miami County Import Auto responded on 10/27/2014

Thank you Sheree! We appreciate your response! We are always here for you and want to make sure that you are always 100% satisfied no matter how big or small the repair or service.

George Norton
913-294-9100

KJ
KEVIN J.
Paola, KS
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2014
Trustworthy
I always take my imports to Miami County Import auto
George N. from Miami County Import Auto responded on 10/13/2014

Thank you! Thank you for your wonderful reviews! As always, we appreciate your business and for giving us the opportunity to be of service to you!

George Norton
913-294-9100

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