Miami County Import Auto


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

102 Reviews

100% Would Recommend
83% Business Response
Latest Review over 2 years ago

LeeAnna H. on 07/20/2015
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful and fast friendly atmosphere"
I have taken and will continue to take my VW Jetta here, Knowledge is a must on these cars!!, I most definitely will give reference to this business!!
Service Date: 07/20/2015
Review Created: 07/20/2015 02:47 PM
Tim S. on 12/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said George does a good job and Diane is a sweet girl. He enjoys going there and talking with them.
Vehicle: Suzuki
Category: Service
Service Date: 12/12/2014
Review Created: 12/29/2014
This review was collected via phone interview by Customer Research Inc.
Bob R. on 12/22/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said the business was really helpful. They did a really good job.
Vehicle: Kia Amanti
Category: Service
Service Date: 11/25/2014
Review Created: 12/22/2014
This review was collected via phone interview by Customer Research Inc.
Andy A. on 12/20/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andy said George was truthful, clean, and got the job done.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/02/2014
Review Created: 12/20/2014
This review was collected via phone interview by Customer Research Inc.
KEVIN J. on 12/13/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy"
Great as always
Vehicle: Honda Civic
Service Date: 12/11/2014
Review Created: 12/13/2014 06:02 AM
David D. on 12/10/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he had a good experience and they did a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/05/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
Keith M. on 12/08/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People you can trust!"
George is always up front and fair. We trust him and his work, and Diane is always so friendly out front!
Vehicle: Toyota Highlander
Service Date: 12/08/2014
Review Created: 12/08/2014 07:43 PM
George N. at Miami County Import Auto responded on 12/09/2014

Thank you so much! It is our pleasure to be of service to you and your family Keith! We work hard to earn your trust and appreciate that you took the time to let us know that you are pleased with our services!

George Norton
913-294-9100
SUE ANN R. on 12/06/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a trusted source"
I'm always treated with respect and have been listened to when I bring my car in. Repairs are always explained and options are provided. I trust their judgement and skill!
Vehicle: Volkswagen New Beetle
Service Date: 11/10/2014
Review Created: 12/06/2014 12:06 AM
George N. at Miami County Import Auto responded on 12/09/2014

Thank you Sue! We always want you to feel comfortable and respected everytime and anytime you call or come in! We are here for you anytime you have a question or concern.

George Norton
913-294-9100
Bo J. on 12/03/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent as always"
Never a problem, fast, reliable, honest and friendly. Thanks for making online appointments possible.
Vehicle: Acura 2.3CL
Service Date: 12/02/2014
Review Created: 12/03/2014 07:27 AM
George N. at Miami County Import Auto responded on 12/04/2014

Thank you Bo! You put a smile on our face today with your review! It is always our pleasure to be of service to you and your family.

George Norton
913-294-9100
Mike L. on 11/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sue. She said George is the best mechanic around.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 11/24/2014
Review Created: 11/29/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 12/09/2014

Thank you Sue and Mike! Thank you for being loyal customers! We appreciate your patronize more than words can say!

George Norton
913-294-9100
Mark P. on 11/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he was satisfied with service at this business.
Vehicle: Toyota Sienna
Category: Service
Service Date: 11/25/2014
Review Created: 11/29/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 12/09/2014

Thank you! We always strive for complete customer satisfaction! It is our pleasure to be of service to you!

George Norton
913-294-9100
Dee B. on 11/25/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dee said this business did a really good job at getting her vehicle back to her.
Vehicle: Toyota Tundra
Category: Service
Service Date: 11/13/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 12/01/2014

Thank you for your respone Dee! We do our best to return your vehicle to you as soon as possible making sure that you are safe on the road.

George Norton
913-294-9100
Linda V. on 11/20/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said they are easy to deal with and she trusts them. They always do the work that needs to be done and George always gives her an up front estimate.
Vehicle: Nissan Murano
Category: Service
Service Date: 11/18/2014
Review Created: 11/20/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 11/26/2014

Thank you Linda! We work hard to earn your trust and always want you to feel comfortable when you come in. We take great pride in knowing that we have addressed all of your concerns and that you are traveling safely. It is always a pleasure to be of service to you!

George Norton
913-294-9100
Sakeena A. on 11/19/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sakeena said they were very friendly and helped with the problem.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/06/2014
Review Created: 11/19/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 11/26/2014

Thank you Sakeena! Being a young driver such as yourself, we know it can be difficult to find a facility that you can trust. Thank you for putting your trust in us and for allowing us to care for your vehicle. Your safety is our priority! We are here for you anytime.

George Norton
913-294-9100
Lance H. on 11/16/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trusted and Dependable Service"
We can always count on George and team to repair our cars quickly and reliably. It is reassuring to know the repairs are done correctly. We count of George to keep our cars safe and on the road.
Vehicle: Hyundai Accent
Service Date: 11/13/2014
Review Created: 11/16/2014 10:49 AM
George N. at Miami County Import Auto responded on 11/19/2014

Thank you Lance! As always, it is our pleasure to be of service to you! Keeping you and your family safe is our priority! We truly appreciate your kind words.

George Norton
913-294-9100
Carol F. on 10/29/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said they were very good with what they did and kept in contact.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/27/2014
Review Created: 10/29/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 11/19/2014

Thank you Carol! We are here for you anytime. Thank you for allowing us to earn your trust!

George Norton
913-294-9100
Troy L. on 10/20/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Troy said they did a good job.
Vehicle: Toyota Celica
Category: Service
Service Date: 10/17/2014
Review Created: 10/20/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 10/27/2014

Thank you Troy! Just let us know if you need any further assistance. We are always happy to help.

George Norton
913-294-9100
Mark P. on 10/17/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he has always been satisfied with them.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/02/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 10/27/2014

Thank you Mark! We do our best to make sure that you leave here completely satisfied and that you are rest assured that your vehicle is safe on the road.

George Norton
913-294-9100
Sheree M. on 10/13/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sheree said she had to take her vehicle back to the business after her initial visit so they could tighten a belt.
Vehicle: Infiniti G35
Category: Service
Service Date: 10/03/2014
Review Created: 10/13/2014
This review was collected via phone interview by Customer Research Inc.
George N. at Miami County Import Auto responded on 10/27/2014

Thank you Sheree! We appreciate your response! We are always here for you and want to make sure that you are always 100% satisfied no matter how big or small the repair or service.

George Norton
913-294-9100
KEVIN J. on 10/12/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy"
I always take my imports to Miami County Import auto
Vehicle: Honda Civic
Service Date: 10/09/2014
Review Created: 10/12/2014 08:27 PM
George N. at Miami County Import Auto responded on 10/13/2014

Thank you! Thank you for your wonderful reviews! As always, we appreciate your business and for giving us the opportunity to be of service to you!

George Norton
913-294-9100
Displaying Review 1 - 20 of 102 in total