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SureCritic / Auto Repair / Midas of Groton
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Midas of Groton

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(32 Reviews)
53
Write a Review

Score Details

5 stars
78%
4 stars
3%
3 stars
3%
2 stars
6%
1 star
9%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
53
Net Promoter Score ®

Business Details

About

Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. Visit your Groton Midas for additional services. Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. Visit your Groton Midas for additional services.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(860) 333-5868
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
170 CT-12 Groton, CT 06340
Get Directions
Midas of Groton's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(32 Reviews)
Write a Review
Recent Reviews
PV
gravatar
Peter V.
Groton, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2024
0
Absolutely terrible and mismanaged
Midas serviced my car, within a week, all of the issues were back after over $1000 of repairs. Spoke to corporate who said I was overcharged, and it seems this is common at this location. I went into the store was spoken down to and told that everything was my fault, when it was obvious the work was not done correctly in the first place--offered no apology or solution, basically told to f' off. Pursuing legal action for the liability and claims of "doing work" when nothing was done--fraud.
Employees worked with
avatar
Danielle Acree
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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