Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

200 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


LB
Luis B.
Chicago, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Luis said the Mike and the staff always take good care of his vehicle. They remind him of future service that needs done, They know his vehicle well.
This review was collected via phone interview by Customer Research Inc.

JW
Jerry W.
Chicago, IL
Dodge Ram Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019
Oil change.
I was there for oil change. And they'd were to get me in and out in a timely manner.

BS
Barry S.
Watertown, MA
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02/04/2019
S80 lives on.
My S80 2.9 was pretty much a write off after colliding with a large cement block on the skyway. I had a lousy experience with insurance company and decided a repair might just save the day, asked around a few shops in Hammond and even "nearest" Volvo main dealer - Pro Auto came up enough times that I felt I should entrust my trusty S80 to Mike's team. No BS these guys are top drawer. I will recommend them to anyone who needs an engine swap, or more. Mike's experience is something you very rarely come across and though I commute to/fro Boston I will definitely have my next vehicle checked out by Pro Auto before driving back "home".

SC
Shelly C.
Chicago, IL
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Great service as always! Thank you !
Thank you Mike and Vince! Always thorough and professional. You guys are the best. Very trustworthy

DS
Daphne S.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Excellent service
Always fast reliable service. Pro auto is the only mechanic in southwest Chicago we take our vehicles to. Mike and the guys, are always up front with cost and parts. They make a point to explain and show you everything that’s needed. Or not needed. Highly recommended.

AS
Andrew S.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Andrew said the employees were honest. He was able to ask them service questions. He had no problems with his service.
This review was collected via phone interview by Customer Research Inc.

NC
NICK C.
Chicago, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Honest and competent work
Thanks for bailing me out on a job I started myself but couldn’t finish. You saved me time and aggravation and got the job done. Thanks Mike.

WK
Wayne K.
Fort White, FL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Wayne said they do a great job and Mike helps him out a lot.
This review was collected via phone interview by Customer Research Inc.

GG
Gerardo G.
Homer Glen, IL
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Gerardo said that he was comfortable with the service at the place.
This review was collected via phone interview by Customer Research Inc.

NC
NICK C.
Chicago, IL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great job Vince at a fair price
Thanks to Vince for finding the time in his day to get to my car and adjust, position the door actuators and latch so that the door open indicator would shut off and stop draining my battery. What seemed to be a simple job turned into a laborious one, but still had a decent price considering his efforts.

JF
Jose F.
Chicago, IL
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2018
Oil change and brake work
I enjoyed my experience with Pro Auto. They were accurate with the cost and the time frame in which the work would be done.

JP
Jim P.
Chicago, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Jim said he got good service there.
This review was collected via phone interview by Customer Research Inc.

JO
Joe O.
Chicago, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Great service
Not hard to get to. Any questions , no matter how insignificant are readily answered with not a bit of sarcasm. All work done efficiently and old parts shown and problem related to it is explained.

KZ
Ken Z.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Ken said he has gone to this business for years and would never go any place else. They are far superior to any other business. He completes all the work and there are never any issues. They are great.
This review was collected via phone interview by Customer Research Inc.

BO
Bob O.
Chicago, IL
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2018 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Sheldon B.
Hometown, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Sheldon said the business's staff did everything on point. They were great.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
Chicago, IL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Carlos said when he takes his vehicle to this business he knows they wont lie to him and he knows when he says something is done its done to the tee, it just makes him feel comfortable in general, he wants this business to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DS
Daphne S.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Excellent service
Our vehicle was checked in a timely manner and we were given options for repairs. Always feel confident with the guys at auto pro not trying to sell us repairs that aren’t needed. Honest and dependable EVERY time we have used them.

AS
Andrew S.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Andrews said the service was good and the staff was honest.
This review was collected via phone interview by Customer Research Inc.

BD
Bonnie D.
Chicago, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Bonnie said the business did a great job with her vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 200 in total