ReScore Reviews™ (19)

ReScore
Overall Rating 4.1052637/5Overall Rating 4.1052637/5Overall Rating 4.1052637/5Overall Rating 4.1052637/5rating 4.1052637
Original
Overall Rating 2.26316/5Overall Rating 2.26316/5rating 2.26316rating 2.26316rating 2.26316
94% Would Recommend
100% Business Response
Latest Review 2 days ago
Jonathan M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and Excellent Service!"
I was very satisfied with the excellent service I received at your dealership!!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 08:57 AM
Michael P. on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Good
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/11/2017 07:09 PM
James R W. at Mike Morgan Hyundai responded on 11/14/2017

Thank you for the review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Charles H. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my review"
Great service staff, friendly and close.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 10:26 AM
James R W. at Mike Morgan Hyundai responded on 11/14/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Enjoy our Hyundais !"
We've had three Hyundais in the last 13 years. We still have a 2004 Elantra, and a 2011 Santa Fe. They have been wonderful, dependable automobiles, and Mike Morgan gives great "service after the sale" !!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/06/2017 10:35 AM
James R W. at Mike Morgan Hyundai responded on 11/09/2017

Thank you for the review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Catherine H. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I can call and take my car right in for service"
Excellent
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/05/2017 11:57 PM
James R W. at Mike Morgan Hyundai responded on 11/06/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Fast service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 06:08 PM
James R W. at Mike Morgan Hyundai responded on 11/06/2017

Thank you for the great review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Nona A. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The knowledgable & friendly employees."
Always a pleasure to see Dean. When he is handling my service visit, I know I'm in good hands.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 10:23 AM
James R W. at Mike Morgan Hyundai responded on 11/06/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Michael C. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous fast service"
I did not have an appointment and from out of town but have been to your dealership several times when i have been in the city, I live in Austin, Tx. Upon arrival I was greeeted promptly and asked if it was a long wait he told me he could get me in out within 45 minutes. While I waited in the guest area my guy was excellent and came to let me know they were working on my car and not too much longer. He was a man of his word gave me top service in a miminal amount of time. He is the best!!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 06:45 PM
James R W. at Mike Morgan Hyundai responded on 11/06/2017

Thank you for the great review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

John B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rating"
Very good.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/02/2017 11:04 AM
James R W. at Mike Morgan Hyundai responded on 11/06/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Sylvia B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD"
GOOD
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 11/02/2017 09:49 AM
James R W. at Mike Morgan Hyundai responded on 11/06/2017

Thank you for the great review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Gloria W. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employee and Service "
Since that was my first to the service department I rate you excellent on the service I received.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/01/2017 11:31 AM
James R W. at Mike Morgan Hyundai responded on 11/02/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 10/29/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not too happy "
N/A
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/29/2017 10:03 PM
James R W. at Mike Morgan Hyundai responded on 10/31/2017

Thank you for taking the time to give your review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Mark J. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cares about customers"
Dean is the best! Thank you for taking your work on a personal level with the customers
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/29/2017 06:18 PM
James R W. at Mike Morgan Hyundai responded on 10/31/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

William P. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close by"
Maintaining upkeep.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/29/2017 07:19 AM
James R W. at Mike Morgan Hyundai responded on 10/30/2017

Thank you for the great review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Rickey E. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place to Relax While Your Car is Being Pampered"
The dealership is a great place to get an oil change, check for recalls, or any other maintenance needed. They also check any other things about your vehicle that you might have concerns about. While my car was being pampered and looked after, I was able to get some coffee and converse with the very friendly staff and other customers, and just relax. They even through in a free car wash. I was also able to purchase some car accessories.. I know the Hyundai dealership is a place of business, but it almost feels like visiting friends; I look forward to my next visit.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 10/28/2017 06:11 AM
James R W. at Mike Morgan Hyundai responded on 10/30/2017

KMHHT6KD2DU095328             

James R W. at Mike Morgan Hyundai responded on 10/30/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Ray T. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"dbau"
dbau
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 10/27/2017 02:18 PM
James R W. at Mike Morgan Hyundai responded on 10/30/2017

Thank you for the great review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Every service advisor has been professional and they go above and beyond customer service.... Now if only an oil change would not take an hour and a half, I would be happier.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 10/24/2017
Service Type: Repair
Review Created: 10/26/2017 02:48 PM
James R W. at Mike Morgan Hyundai responded on 10/27/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Sojia S. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer is a plus"
Yes I would recommend, to friends and family
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/24/2017 05:57 PM
James R W. at Mike Morgan Hyundai responded on 10/25/2017

Thank you for the great review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Steven C. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Scheduled a service appt. a week out. Took my car in as scheduled and the service department delivered timely as promised.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/24/2017 05:04 PM
James R W. at Mike Morgan Hyundai responded on 10/25/2017

Thank you for the Five Star review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Verified Customer on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service is what I like"
They were quick and checked everything needed on the car. Gave me a phone call to discuss a few items found and then went on to repair what I approved. Worth the time and money and isn't any more expensive then somewhere else.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/24/2017 11:56 AM
James R W. at Mike Morgan Hyundai responded on 10/25/2017

Thank you for the great review. We appreciate your business and your feed back. Please call me anytime you have any questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com

Displaying Review 1 - 20 of 589 in total