Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1062 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.4102556/5Overall Rating 4.4102556/5Overall Rating 4.4102556/5Overall Rating 4.4102556/5rating 4.4102556
Original
Overall Rating 2.41026/5Overall Rating 2.41026/5rating 2.41026rating 2.41026rating 2.41026
94% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


DC
Dianne C.
Shreveport, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2019 Category: Service
Overall excellent services. Recall
Excellent services

SS
Sandra S.
Winnfield, LA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Great business
I took my car in for service. The personal was friendly and got right to my car.

BB
Betty B.
Bossier City, LA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2019 Category: Service
Great Service
Got me right in for oil change and tire rotation. Didn’t have to wait Long at all. Friendly and facilities were nice and clean while I waited.

GF
Grace F.
Shreveport, LA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Quality of service even after the sale
Great product and personnel.

MW
Merel W.
Coushatta, LA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2019 Category: Service
High cost
Labor cost exceeding high
JAMES R W. from Mike Morgan Hyundai responded on 09/12/2019

Thank you for the review. We appreciate your business and your feed back. Please call me anytime you need assistance. 

Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


BP
Basil P.
Bossier City, LA
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Service
We have never had any issue with service in our many years of owning Morgan Hyundai autos!

AJ
Angela J.
Stonewall, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Love Hyundai
So glad I bought my car here and get it serviced here too! I trust my car is in the best hands.

PT
Patricia T.
Stone Mountain, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Atmosphere and efficiency.
Great customer service.

Verified Customer
Shreveport, LA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Will
The services were fast.

VR
Vickie R.
Shreveport, LA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Roark's
This dealership is very friendly and courteous.
JAMES R W. from Mike Morgan Hyundai responded on 09/12/2019

Thanks for the great review. We appreciate your business and your feedback . Please let us know if you need any assistance prior to your next service visit.


Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


AM
Amy M.
Stonewall, LA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019 Category: Service
They know good customer service
Friendly staff and they know how to take good care of their customers
JAMES R W. from Mike Morgan Hyundai responded on 09/06/2019

Thanks you for the five star review, We appreciate the opportunity to meet your service needs. Please don't hesitate to call or come by if you need any assistance . 

Thanks again,
Dick Welch 
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316 


TJ
Thomas J.
Bossier City, LA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019 Category: Service
Service visit
Great service
JAMES R W. from Mike Morgan Hyundai responded on 09/06/2019

Thank you for the great review. We appreciate your business and your feedback . Please let us know if you need any assistance prior to your next visit.


Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


JG
Jaqueline G.
Shreveport, LA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Excellent Service
Personable, courteous, professional, knowledgeable
JAMES R W. from Mike Morgan Hyundai responded on 09/06/2019

Thank you for the great review. We appreciate your business and your feed back. Please call or come by anytime.

Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


BW
Brian W.
Shreveport, LA
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2019 Category: Service
Good service
Service was good, but the wait time was ridiculous. That is the only complaint I have.
JAMES R W. from Mike Morgan Hyundai responded on 09/06/2019

Thank you for the review. We appreciate your business and your feed back. Please call me anytime you need assistance. 

Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


MA
Marguerite A.
Shreveport, LA
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Customer care and loyalty.
Each person is friendly. From customer care repairs to salesmen and the financial lady.
JAMES R W. from Mike Morgan Hyundai responded on 09/06/2019

Thank you for your five star review. We are happy to help with any of your service needs. Please call or come by whenever you need any assistance.

Thanks agan, 
Dick Welch
Service and parts director
Mike Morgan Hyundai
dwelch@mikemorganhyundai.com
318-798-5316


Verified Customer
Keatchie, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/27/2019 Category: Service
Rude and not helpful
Almost considering buying a different vehicle solely because the service dept is so bad
JAMES R W. from Mike Morgan Hyundai responded on 08/27/2019

Thank you for the review. We appreciate your business and your feed back.  

Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


JF
John F.
Shreveport, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Great group of guys!
The trunk on my 2018 Sonata would not close. They were able to fix it, but now it rattles on the inside when I close the trunk lid. It works, so I guess it's no big deal.
JAMES R W. from Mike Morgan Hyundai responded on 09/06/2019

Thanks you for the great review, We appreciate the opportunity to meet your service needs. Please don't hesitate to call or come by if you need any assistance . 

Thanks again,
Dick Welch 
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316 


JL
Joseph L.
Shreveport, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
service
Without an appointment I was able to a a quick service in about an hour.
JAMES R W. from Mike Morgan Hyundai responded on 09/06/2019

Thank you for the great review. We appreciate your business and your feedback . We are glad to be of service . Please call anytime.

Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


Verified Customer
Logansport, LA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019 Category: Service
Great service!
Was able to get in without an appt! Fast and friendly service!
JAMES R W. from Mike Morgan Hyundai responded on 08/30/2019

Thank you for the five star review. We appreciate your business and your feed back. Please call or come by if you need any future assistance.
Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


Verified Customer
Waskom, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
clean and friendly
Always a pleasure getting my car serviced there knowing it's done right.
JAMES R W. from Mike Morgan Hyundai responded on 08/30/2019

Thanks for the five star review. We appreciate your business and your feed back. Thank you for your kind words, it's also a pleasure for us when you visit.

Thank you again, 
Dick Welch
Service and Parts Director 
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com