Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

760 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.0833333/5Overall Rating 4.0833333/5Overall Rating 4.0833333/5Overall Rating 4.0833333/5rating 4.0833333
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


PT
Paul T.
Barksdale Afb, LA
2016 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/15/2018 Category: Service
Delay being seen
Personnel took 45 minutes after I arrived to see me and explain the service.
JAMES R W. from Mike Morgan Hyundai responded on 07/16/2018

Thank you for the review. We appreciate your business and your feed back. Please call me anytime about your concern. 

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


Verified Customer
Shreveport, LA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Excellent Service
My oil change and tire rotation was fast... love the staff!
JAMES R W. from Mike Morgan Hyundai responded on 07/16/2018

Thanks for the great review We appreciate your business and your feedback . Please call about any of your questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


JK
Jeff K.
Haughton, LA
2017 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/12/2018 Category: Service
minit oil change.... not
Even with an appointment, it Took two hours for an oil change and to patch a flat. What more can I say.
JAMES R W. from Mike Morgan Hyundai responded on 07/12/2018

Thank you for the review. We appreciate your business and your feed back. Please call me anytime about your concern. 

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


FH
Fred H.
Newnan, GA
2014 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Regular Servicing
I’m always satisfied when I go in for servicing. Thanks for the continued professionalism!!!
JAMES R W. from Mike Morgan Hyundai responded on 07/16/2018

Thanks for the great review We appreciate your business and your feedback . Please call about any of your questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


ST
Sandra T.
Homer, LA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
People
Love my new ride and neel I'd fabulous
JAMES R W. from Mike Morgan Hyundai responded on 07/07/2018

Thanks for the great review We appreciate your business and your feedback . Please let us know if we can be of assistance.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


CH
Cynthia H.
Shreveport, LA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
My experience at Hyundai dealership
Very friendly courteous
JAMES R W. from Mike Morgan Hyundai responded on 07/07/2018

Thanks for the five star review. We appreciate your business and your feedback . Please let us know if you need any assistance.


Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


Verified Customer
Ruston, LA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
Service
Excellent.
JAMES R W. from Mike Morgan Hyundai responded on 07/06/2018

Thanks for the great review We appreciate your business and your feedback . Please call about any of your questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


TH
Thomas H.
Bossier City, LA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Service
I have been driving Hyundai since 2001 and always been impressed with the service I have received. I have purchased two Genesis from MorganHyundia and the sales staff ( primarily Gwen Allen) and service (primarily Dean Graham originally and now Brad) have all given me top
notch service. I am totally satisfied with the professional service I have received..
JAMES R W. from Mike Morgan Hyundai responded on 07/03/2018

Thanks for the 5 star review. We appreciate your business and your feedback . Please let us know if we can help in any way.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


KC
Kitty C.
Ruston, LA
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2018 Category: Service
Great but with model problems I am very concerned about
Overall I love my new Elantra. But, there are two problems that my service technician could not resolve for me. First my Bluetooth will not read my text. Admittedly, not a huge problem but aggravating none the less. The second is much more of a problem for me personally. I cannot lock the car with the motor running. My last 7 vehicles were Nissans and I had no trouble doing this. I travel frequently with my dog. It is absolutely imperative that I am able to leave the motor (and air or heat) running if I make a quick stop. This absolutely have been a deal breaker if I had realized it sooner. Please let me know if there is some way to override this. It is very, very important to me.
JAMES R W. from Mike Morgan Hyundai responded on 06/27/2018

Thank you for the review. We appreciate your business and your feed back. Please call me anytime you need assistance. 

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


CV
Catherine V.
Shreveport, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
efficient and friendly
happy to use anytime.
JAMES R W. from Mike Morgan Hyundai responded on 06/27/2018

Thanks for the great review We appreciate your business and your feedback . Please let us know if we can help in any way.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


WH
William H.
Haughton, LA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
They are sincere about their service.
On the service report. More information should be noted. Such as- tire pressure checked , oil is bulk but is it synthetic or something else. What is a Sonata inhibitor switch?
JAMES R W. from Mike Morgan Hyundai responded on 06/27/2018

Thanks for the great review We appreciate your business and your feedback . Please call about any of your questions or concerns.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


RC
Rauline C.
Keatchie, LA
2017 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/23/2018 Category: Service
Friendly
Nice people I still talk to my salesman very nice young man. He will sale me my next New car
JAMES R W. from Mike Morgan Hyundai responded on 06/25/2018

Thank you for the review. We appreciate your business and your feed back. Please call me anytime about this concern.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


NM
Norwood M.
Bossier City, LA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
great service
Kept me informed at all times. Fast service.
JAMES R W. from Mike Morgan Hyundai responded on 06/22/2018

Thank you for the 5 star review. We appreciate your business and your feed back. Please call me anytime you need any assistance .

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


Verified Customer
Sarepta, LA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Friendly
Friendly
JAMES R W. from Mike Morgan Hyundai responded on 06/18/2018

Thanks for the great review We appreciate your business and your feedback . Please let us know if you need any assistance prior to your next service visit.


Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


Verified Customer
Shreveport, LA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Good serviceh
Friendly, helpful finding what you need. Appreciated the complimentary car wash!
JAMES R W. from Mike Morgan Hyundai responded on 06/18/2018

Thank you for the review. We appreciate your business and your feed back. Please call me anytime you need assistance. 

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


Verified Customer
Shreveport, LA
2016 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Quick
Oil changed completed in timely manner.
JAMES R W. from Mike Morgan Hyundai responded on 06/18/2018

Thank you for the review. We appreciate your business and your feed back. Please call me anytime you need assistance. 

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


RT
Ray T.
Shreveport, LA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Ray's Review2
Great
JAMES R W. from Mike Morgan Hyundai responded on 06/15/2018

Thank you for the 5 star review. We appreciate your business and your feed back. Please call me anytime you need any assistance .

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


KT
Khandice T.
Oil City, LA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Great Service!
Didn’t schedule an appointment and still got finished in a reasonable time. Great Service!
JAMES R W. from Mike Morgan Hyundai responded on 06/15/2018

Thanks for the five star review. We appreciate your business and your feedback . Please let us know if you need any future assistance.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


LR
Linda R.
Homer, LA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
friendly and courteous service
Thank you Mike Morgan Hyundai for the professionalism shown during each visit.
JAMES R W. from Mike Morgan Hyundai responded on 06/13/2018

Thanks for the five star review We appreciate your business and your feedback . Please let us know if you need any assistance at all.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com


TG
Thomas G.
Shreveport, LA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Resolution
The Service Department at Mike Morgan Hyundai resolved my problem.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/09/2018 Category: Service
2 trips for one service
Great place, but not resetting the service light after the oil was changed created a second trip.
JAMES R W. from Mike Morgan Hyundai responded on 06/11/2018

Thank you for the review. We appreciate your business and your feed back. Please call me anytime about this concern.

Thank you again,
Dick Welch
Service and Parts Director
Mike Morgan Hyundai
318-798-5316
dwelch@mikemorganhyundai.com