Missoula Nissan Hyundai


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

257 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
100% Business Response
Latest Review 1 day ago
John M. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MY CAR"
FRIENDLY HELPFUL STAFF
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 06:40 PM
Maggie B. on 02/14/2018
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"Considerate Service"
The staff are always polite, friendly and helpful. The service on my car has always been reliable.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 04:04 PM
John R. on 02/12/2018
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"First class service"
Candice and the staff did a marvelous job of taking care of our concerns when the car was in their shop for a service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/12/2018 02:01 PM
Verified Customer on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"W"
Were I bought my car
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/07/2018 01:27 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 02/07/2018

Thank you for the feed back and please let us know if you have any future service needs.
Kirk Krause
406-549-5178

Verified Customer on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful"
Staff was very friendly and knowledgable. Work was completedly quickly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/02/2018 06:17 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 02/05/2018

Yhank you fr the feedback and please let us know if you have any future service needs.
Kirk Krause
Service Manager
406-549-5178

Verified Customer on 02/01/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Decent Service and repair"
They were professional and courteous about the free service we were receiving and did it in a very timely manner
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/01/2018 12:47 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 02/05/2018

Thank you for the feedback and please let us know if you  have any future service needs.
Kirk Krause
Service Manager
406-549-5178

Verified Customer on 01/29/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Mistake after mistake"
The job that was supposed to take 90 minutes took 7 days. I should up repeatedly with the understanding my car was fixed only to find it wasn’t.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 01/29/2018 12:23 PM
Haley C. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the service."
I love going into the building everyone that works there always has a smile on their face and when I had a problem a few months back, they tried their best to help me. I love how everything works out, it is the first car dealership I have ever came home with something and it is the best one I have ever heard about.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/24/2018 01:19 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 01/25/2018

Thank you for the feedback and please let us know if you have any future service needs.
Kirk Krause
Service Manager
406-549-5178

Neal K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Your service writer is great. She keeps you information on what going on.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 01:46 PM
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"T"
T
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/13/2018 09:50 PM
Martin K. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people there are very friendly, helpful and got me in right away, and also made time that was convenient for me.very"
Very good
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:44 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 01/12/2018

Thank you for the feed back and please let us know if you have any future service needs.
Kirk Krause
Service Manager
406-549-5178

Jacqueline R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 02:03 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 01/12/2018

Thank you for the feed back and please give us a call if you have any future service needs.
Kirk Krause
Service Manager
406-549-5178

Verified Customer on 01/08/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Customer service"
Needs work
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 06:58 AM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 01/12/2018

Thank you for the feed back and please let us know if you have any future service needs.
Kirk Krause
Service Manager
406-549-5178

Linda M. on 01/05/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy to get to, nice waiting area."
Except for no sticker for next oil change it was fine.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/05/2018 03:44 PM
Mary W. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY nice people"
Beep your horn and the service door opens! Met by a terrific man who reviewed what the service was and off I went to
a very comfortable lounge . Gentleman from service came to lounge and went over what was done. This very nice man
walked me to my clean (inside and out) car and off I went. Can't beat service like this!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 12/22/2017 07:39 AM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 12/29/2017

Thank you for the feedback and please let us know if you have any future service needs.
Kirk Krause
Service Manager
406-549-5178

Lonnie U. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenence."
Good people in maintenence.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/16/2017 04:38 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 12/18/2017

Thank you for the feedback and please let us know if you have any future service needs.
Kirk Krause
406-549-5178

Martin M. on 12/11/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Hyundai messed up."
Having to ask customers to bring back their car(s) to add a sticker--which should have been done during the initial recall (inconvenience) was just a waste of customers time.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 10:44 AM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 12/12/2017

Thak you for the feedback and please let us know if you have any future service needs.
Kirk Krause
406-549-5178

Verified Customer on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ease of appoinments and convenience"
I'll be back for our regular maintenance
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/28/2017 08:52 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 11/30/2017

Thank you for the feedback and please let us know if you have any future service needs.
Kirk Krause
406-548-5178

Rachel V. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"November Service"
As always, service was courteous, timely and complete.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:15 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 11/30/2017

Thank you for the feedback and please let us know if you have any future service needs.
Kirk Krause
406-549-5178

Katherine G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous, competent, and convenient"
I like efficient service with a smile and that is what I get here.
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:19 PM
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KIRK D K., SERVICE MANAGER at Missoula Nissan Hyundai responded on 11/17/2017

Thank you for the feedback and please let us know if you have any future service needs.
Thank you,
Kirk Krause
406-549-5178

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