Thank you for trusting Atlanta Autohaus with your vehicle concerns. We really appreciate your business. We also appreciate the time you took to rate and evaluate us.
UNFORTUNATELY THE NEW OWNER IS NOT UPHOLDING THE SAME STANDARD OF REPAIR. After spending $2,000 on recommended repairs for my idling issues, the issue is still NOT RESOLVED. They advised a tune up to no resolve. Further recommended engine coil replacement with no resolution. Then they wanted me to spend additional money on MORE repairs for the same/continued problem. I said no thank you!
THIS CUSTOMER WILL BE FINDING A NEW REPAIR SHOP.
The vehicle came in with many issues. The car was diagnosed and we stated that spark plugs and wires were needed and possibly coils. We ended up needing the coils. The client said to do all of the work. Upon completion we rode with the client and she stated that the issue was better, but was still having some minor problems. We stated what she needed to fix the rest of the issues and she declined to do the work. We have a 24/24 warranty on most work, and if the same issue is present then we will stand behind what we do.
Thank you for the positive words. We appreciate all reviews good or bad. We strive to exceed all expectations. Thanks again.
We thank you for the review. However, you only gave us 1 of 5 stars. Please let us know if we did anything wrong.
We never were able to drive the vehicle before the service. The vehicle may have other issues. We will look at the vehicle with no diagnostic fee applied. If it is something we caused the repair will be free. If it is another issue we will recommend a fix and repair if you agree. Please call us back at your convenience and we will get you scheduled.
The work was not completed because you requested that we stop. You stated when you have the money for the work that needs to be done you would contact us back. Please let us know when you want us to complete the job.
Thanks for the positive feedback. We value all opinions good or bad.