Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

69 Reviews

97% Would Recommend
Latest Review almost 4 years ago

Reviews


BR
Barbara R.
Concord, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2014
Great Place
Since I first found Monument Auto Service, I have turned to them first for help with any onf my car problems, because I knew that I would get the fastest, most reliable, and friendliest service.

JW
Joanne W.
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Joanne said the business has reasonable prices and they are very honest.
This review was collected via phone interview by Customer Research Inc.

RL
Roberto L.
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Roberto said they had great pick-up and drop-off service. They were wonderful and helped him.
This review was collected via phone interview by Customer Research Inc.

IS
Ibrahim S.
California
GMC Savana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Ibrahim said the service was done as expected. It was perfect because they were done on time.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Lisa said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Rajesh M.
Nissan Altima
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/23/2014 Category: Service
Rajesh said the service is okay. The price is too high and the items are costly.
This review was collected via phone interview by Customer Research Inc.

SQ
Sabas Q.
Concord, CA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Sabas said the service at this business is excellent and fast.
This review was collected via phone interview by Customer Research Inc.

CB
Craig B.
Concord, CA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Service
Craig said that he was happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Concord, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2014
Best Place Ever for Your Car
professional, friendly, fast ~ competent, conscientious, caring ~ honest, fair, great service!!! Thanks for getting my oil changed within minutes!

CG
Carla G.
Concord, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2014 Category: Service
Carla said the business took care of what she needed right away.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Concord, CA
Lexus GX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2014 Category: Service
John said he had no complaints.
This review was collected via phone interview by Customer Research Inc.

MW
Martha W.
Concord, CA
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2014 Category: Service
Martha said this business completed her service in a timely fashion. As far as she knows, they did it right.
This review was collected via phone interview by Customer Research Inc.

AL
Alex L.
Pittsburg, CA
BMW 528i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2014 Category: Service
Alex said this business is very helpful, informative and friendly.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Burlingame, CA
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2014 Category: Service
Robert said the staff told him it was going to be done at a certain time but it was late. They offer great prices and do great work.
This review was collected via phone interview by Customer Research Inc.

VW
Valorie W.
Concord, CA
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2014 Category: Service
Valorie said this business is close to her home, they have longer hours than other, comparable businesses, and they are really nice as well.
This review was collected via phone interview by Customer Research Inc.

SA
Salem A.
Concord, CA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2014 Category: Service
Salem said he received great service and the employees are very friendly.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Concord, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2014
Smog check
These folks have treated us fairly and expediently. We had to have a smog check after having had work completed with them, and the vehicle passed with flying colors! The car is running better than it has in years!

RM
Rajeen M.
Concord, CA
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2014 Category: Service
Rajeen said he has used this business twice and they go out of their way to help.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Walnut Creek, CA
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2014 Category: Service
Ed said he was satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
California
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2014 Category: Service
Paul said the service was very good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 69 in total