Thank you Jack. It means a lot to us that our customers are happy.
We are sorry you feel you were treated unfairly regarding your tires and inspection. We never started an inspecton on your vehicle because we knew that the tires would not pass, thus avoiding you a rejection. There has been a long standing unwritten guide that many shops have gone by that a little tire beyond the fender was ok. We were visited by the State last week for an audit and got a clean bill of health. One of the things discussed was the crackdown the State was doing regarding wide tires and that we were not allowed to pass any vehicle where tires extend beyond the fender. We are very sorry this has caused you distress, but our hands are tied by the State and their rules/interpretations. While these interpretations have changed over the years, we have always remained consistent with our commitment to do the right thing by our customers.
Their prices are reasonable, service is great, and work is terrific.