Reviews
MK
Micki K.
Toyota Camry
Verified Customer
Wanda! AND, Oh, yes the service too!
Pleasant, comfortable wait which is usually 1 hour.Good coffee, nice selection of goodies. Always feel my vehicle is being checked out properly, no anxiety about what will need work, how it will be done.
Recommended
DA
Dave A.
Wolfeboro, NH
Toyota Highlander
Verified Customer
Good service, very knowledgeable
Rick is a very knowledgeable mechanic who is very helpful when it comes to determining how serious a repair is and if it can wait ir not. Wanda is also great. I recommend them both.
Recommended
Verified Customer
Hooksett, NH
Subaru Impreza
Verified Customer
Motorcar Alternatives
Great Service * Always available
Recommended
CV
Christina V.
Manchester, NH
Audi Q5
Verified Customer
Customer service
Amazing people!
Recommended
AH
Ann Marie H.
New York
Chevrolet Chevy Van
Verified Customer
Above & Beyond
I am from southern New York and was in New Hampshire for business. On the way up, the evening of 11/5, I blew a brake line in the very large van I was driving. I was able to get the van to them, but not until later in the afternoon on 11/6. For a number of reasons, it was urgent that I get back home as soon as possible. I am not a regular customer and this was my first experience with MA. They got me in the day I called and had me back on the road by the close of business the next day. They were professional, courteous, personable, empathetic and genuinely concerned about my safety. I would definitely give MA my recommendation and if I am in New Hampshire and in need of service, I will be a repeat customer.
Recommended
Verified Customer
Hooksett, NH
Ford Explorer
Verified Customer
Fantastic
Everything exactly as expected.
Recommended
WC
Wendy C.
Manchester, NH
Chevrolet Malibu
Verified Customer
Always feel well informed about maintenance and repairs
Always feel that I've been well informed that my questions are always answered. The service is always excellent.
Recommended
Verified Customer
Manchester, NH
Honda Odyssey
Verified Customer
Dependable as the Sunrise
Scheduling was a breeze. The reminder is appreciated. Attention to detail was flawless. Courtesy and accommodation are unmatched. I can start another winter without a worry!
Recommended
Ric M. from Motorcar Alternatives responded on 10/27/2018
Thank you very much! Enjoy those new tires.
SM
Stephen M.
Hooksett, NH
Ford Escape
Verified Customer
Great as always
Minor snag with the wrong part coming in but great communication as always
Recommended
JB
Jane B.
Hooksett, NH
Honda Accord
Verified Customer
Car update
This is a great place. I have NEVER been disappointed in their work. As usual this visit was outstanding.
Recommended
Ric M. from Motorcar Alternatives responded on 10/26/2018
Thank you Jane! We'll do ou best to keep up that record.
RP
Ray P.
Hooksett, NH
Ram Pickup
Verified Customer
THERE DEPENDABILITY , EXPERIENCE AND FRIENDLYNESS.
IVE BEEN WITH THEM FOR MANY YEARS. THEY HAVE SERVICED ALL MY VEHICLES, SO WHEN IM ON THE ROAD I HAVE CONFIDENCE THAT MY VEHICLE WILL MEET ALL EXPECTTATIONS. THEY ARE A 5 STAR RATING.
Recommended
RR
Roger R.
Hooksett, NH
Toyota RAV4
Verified Customer
Great People
It was so refreshing to walk into an auto mechanic's shop and be greeted by a friendly smiling face. Wanda was a delight to deal with. I felt taken care of and informed about every thing they needed to work one. And not in that smug you-should-know-this attitude, but in a way that shows they really care about their customers. Best of all was being able to have a loaner car so I didn't have to worry about not having a vehicle while they fixed my car. I highly recommend Motorcar Alternatives.
Recommended
AB
Alan B.
Manchester, NH
Ford Crown Victoria
Verified Customer
Two Returns Necessary
A very expensive visit that required two return visits to fix two separate problems. Problems were resolved without complications
Recommended
Ric M. from Motorcar Alternatives responded on 05/25/2018
Thank you for the review, Alan. In business, as in life, things sometimes don't go as planned despite the best efforts. We believe it's how we handle the challenges that provides a better measure. Thank you for your loyalty through this bump in the road.
PB
Pat B.
Manchester, NH
Honda Odyssey
Verified Customer
Peace of mind
Time spent at Motorcar beats time lost on the road.
Recommended
Ric M. from Motorcar Alternatives responded on 05/17/2018
Wow! Thanks, Pat. I might use that as a slogan someday.
SM
Stephen M.
Hooksett, NH
Ford Escape
Verified Customer
Great as always
Minor repair to clear a check engine light. Always great service.
Recommended
JB
Jack B.
Manchester, NH
Mercury Grand Marquis
Verified Customer
great customer service
dependable and quality car repair service
Recommended
SW
Sandra W.
Manchester, NH
Subaru Outback
Verified Customer
Why must
Why must
Recommended
MB
Mark B.
Suncook, NH
Toyota Tacoma
Verified Customer
Faboulios
Love this place! Always honest and they do what I expect . Great prices and very convenient having loaner cars so I'm never searching for a ride.
Recommended
Ric M. from Motorcar Alternatives responded on 04/07/2018
Thanks Mark! We love our loaner cars too. It really takes the pressure off so we can concentrate on doing the best job possible.
RR
Robert R.
Hooksett, NH
Nissan Titan
Verified Customer
Long time customer
I have been a customer of Motorcar Alternatives for several years. The service & staff are first rate. The free loaner cars are very helpful and convenient.
Recommended
Ric M. from Motorcar Alternatives responded on 04/07/2018
Thank you Bob. We appreciate your years of loyalty and promise to never stop improving.
PB
Pat B.
Manchester, NH
Honda Odyssey
Verified Customer
Peace of mind
They are thorough and efficient. They didn't try to sell me unnecessary parts or services. They're the best shop in town!
Recommended
Ric M. from Motorcar Alternatives responded on 12/23/2017
Thank you, Pat. Only what you need is our motto and I'm glad to see you're pleased with the end result. Merry Christmas!!