Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

107 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


SF
Samantha F.
Florida
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Samantha said that her initial experience seemed good, but she had taken her vehicle to the facility to get help with a warning light problem and was told that it would be hundreds of dollars to make the repair. She had it towed to another facility where it was determined that a five minute procedure could fix her problem. She will neither be back nor recommend them.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Florida
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Justin said this business has great prices. They charged him for the actual time they spent on the vehicle instead of using the warranty book.
This review was collected via phone interview by Customer Research Inc.

GP
Gilbert P.
Florida
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2017 Category: Service
Gilbert said it was pretty good, but the customer service needs to improve.
This review was collected via phone interview by Customer Research Inc.

AA
Andres A.
Miami, FL
BMW X5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2017 Category: Service
Andres said this business does a great job, and they are knowledgeable. He said they could improve their availability with scheduling.
This review was collected via phone interview by Customer Research Inc.

KT
Kirk T.
Florida
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2017 Category: Service
Kirk said there's always room for improvement and will recommend them.
This review was collected via phone interview by Customer Research Inc.

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