Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

268 Reviews

99% Would Recommend
Latest Review 4 months ago

Reviews


PH
Paul H.
Springfield, OH
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03/08/2018
The best customer service in the industry
The last 3+ years i have had the best experience every time i go in there. Honest work for a honest price.i have proudly sent friends,family,and neighbors to the shop for repairs, second opinions. I had an elderly neighbor that was told $700 for brake repairs from aan un-named place. I sent him to Chuck- put brake fluid in and was good to go. All around good people.

HG
Helen G.
Springfield, OH
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Helen said the service is good and fast. The staff is honest and they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Springfield, OH
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Jim said he has used this business for several years. He knows the staff well and he stated he feels very comfortable. He knows he and his vehicle will be treated well. He likes the service and he does not have any complaints.
This review was collected via phone interview by Customer Research Inc.

JW
Jason W.
Springfield, OH
Jeep Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Jason said the service took longer than they said it would.
This review was collected via phone interview by Customer Research Inc.

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LORENZO C.
Springfield, OH
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Great service for all my vehicles for years. I often refer them proudly.
Always my go to guys.

TB
TYSON B.
Springfield, OH
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
Muffler Brothers is the best.
The staff is always polite and they do great work in a timely manner.

AA
ALEX A.
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
Great service
They fixed my truck quickly even when I didn't have an appointment. Great work at a great price.

TS
TIM S.
Springfield, OH
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Best car work in town
Free diagnostic, friendly staff, speedy service, and a wealth of knowledge and experience is what makes Muffler Bros the best in town.

JD
Joel D.
Springfield, OH
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Joel said this business provided good service. The work was done in a timely manner. They have always been good to him.
This review was collected via phone interview by Customer Research Inc.

CB
Cole B.
Springfield, OH
Plymouth Roadrunner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Cole said he has worked with them for years. They always do a fantastic job. The owner is fantastic and he will continue to use them as long as they are in business.
This review was collected via phone interview by Customer Research Inc.

TW
Tyler W.
Springfield, OH
Cadillac CTS Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Tyler said he received great customer service at this place. The work was done fast and the price fair.
This review was collected via phone interview by Customer Research Inc.

AG
Ainee G.
Springfield, OH
Ford
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Ainee said the staff were very friendly and got things done for her.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Urbana, OH
Lexus ES 300 Luxury Sport Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Spoke with David. He said his father is very hard to satisfy, but he was pleased when he left. His repair was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Springfield, OH
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017 Category: Service
Mark said the staff were quick and did a good job. The facility has reasonable prices.
This review was collected via phone interview by Customer Research Inc.

KW
Kenny W.
Urbana, OH
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Kenny said he was a walk in but the service only took an hour.
This review was collected via phone interview by Customer Research Inc.

LJ
Lester J.
Springfield, OH
Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Spoke with Krista. She said she loves this business and she always goes there. Chuck and his staff are really great people.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Springfield, OH
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Dennis said the service was great and it is always a pleasure to have them perform the work.
This review was collected via phone interview by Customer Research Inc.

CC
Cheryl C.
Springfield, OH
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Spoke with Karen. She said she was happy with the service at the business.
This review was collected via phone interview by Customer Research Inc.

SW
Shantel W.
Springfield, OH
Oldsmobile Eighty-Eight
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Shantel said the business was timely and cost efficient. They completed the service correctly.
This review was collected via phone interview by Customer Research Inc.

SD
Shonil D.
Springfield, OH
Volkswagen New Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Shonil said the facility was quick. They treated him respectfully, and they provided great customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 268 in total