Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

924 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 12 minutes ago

Reviews


Verified Customer
Xenia, OH
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Personal Relationship
Partners with you for total car care. Always feel like they are there to help.

LG
Lisa G.
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
You can have confidence in Bellbrook Muffler Brothers
Very friendly and honest. The business was recommended to me by a very discerning man who knows cars. I have been pleased with the results of my two visits so far.

KB
Kevin B.
Dayton, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Just an oil change
Perfect as usual. Wouldn’t go anywhere else.

GM
Gene M.
Dayton, OH
Acura TSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2019
Service done the way it should be.
I had a minor repair done and it was handled the way I felt it should be.

Verified Customer
Bellbrook, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Great service and great price!
Muffler Bros in Bellbrook is great! My first trip to them was for brakes. The guys called me to tell the results and quoted a very reasonable price. They were fast and very personable. Will be going back for my car repair needs.

PK
Paul K.
Dayton, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Paul said Jason provided excellent communication. He provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dayton, OH
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019
Honesty
Front end still does not feel solid.

JN
John N.
Spring Valley, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Heat Shield
Very friendly and competent technicians and management personnel.

SK
Steven K.
Spring Valley, OH
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Great, friendly service. Convenient location.
I won't go anywhere else. They are the best. Doug and his crew treat me like family. Always, great, honest work.

Verified Customer
Bellbrook, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
coming back because,
Professional, polite and excellent staff and service!

TM
Terri M.
Dayton, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Always Pleasant, Helpful, and High Quality!
My Jeep started making loud weird noises accompanied by a burning smell. I had it towed to Muffler Brothers Bellbrook. Even though it was not a scheduled appointment, and they were busy, they were able to take care of my vehicle to have it back to me that same day! The staff is very accommodating, and it didn't cost me an arm & a leg!!!! I love having a reliable, honest place to take my vehicle!!!!

JR
John R.
Dayton, OH
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2019
Timely service, good quality, good price
Front brakes, tires, and oil change. Well done, just wish the bad wheel bearing was found while everything was already disassembled

DP
Dick P.
Ohio
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2019 Category: Service
Dick said he went to this business and was told he had a problem with one side of his seat belt. After a $700.00 repair he had another issue with his vehicle. He had a problem with his battery. He is not blaming them , it may have shorted, however he was told by AAA his alternator may be bad. He took care of the issue and every thing was fine. Then his seat belt light came back on. He was told it was the other side now. He paid another $600.00 for repair. He has paid abut $1300.00 in seat belt repair and thinks the issue was the left belt in the 1st place. When he went to pay he did not know they changed their policy. Customers paying with a credit card have to pay 3 percent more and he was not told that. His experience was not so good.
This review was collected via phone interview by Customer Research Inc.

MP
Matt P.
Ohio
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2019 Category: Service
Matt said the employees completed the service they were supposed to. The work was good. The service was not done completely right.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Bellbrook, OH
Cadillac ATS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Wonderful people!
We love the care we get from Muffler Bros. The guys are wonderful and are always nice to everyone. It's so great to know that you can go to an automotive repair shop and not have to worry that they are going to rip you off or say there are things wrong with your vehicle that aren't. You couldn't ask for a better, more honest place to have your oil changed or your car repaired. It is absolutely a blessing not to have to stress about getting your vehicle maintenanced.

Sherri H.

SC
Steve C.
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Great service
Excellent work at a reasonable prices. I wouldn’t think of taking my car anywhere else.

Verified Customer
Bellbrook, OH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Great service provided
Doug and staff were courteous and helpful

SE
Steve E.
Dayton, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
What you need quickly when you need it
I am always amazed at how quickly the things that my car needs get taken care of. This is a constant with this business. You can’t go wrong with Muffler Brothers.

RC
Ron/Ginger C.
Dayton, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Brake repair
Great service at reasonable prices

DK
Dave K.
Ohio
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Dave said they do wonderful work for him .
This review was collected via phone interview by Customer Research Inc.