99% Would Recommend
Latest Review 2 days ago
Pierre S. on 11/20/2017
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Pierre said the service was good and he didn't have to wait. The staff were kind.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 11/18/2017
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James said he likes their work. They always do a good job. He has been very satisfied with them.
Vehicle: Pontiac Montana
Category: Service
Service Date: 11/15/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
Larry B. on 11/17/2017
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Larry said he is a repeat customer of this business and he would recommend them. This is a very good facility.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Carlos F. on 11/16/2017
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Carlos said the service was good and the work was fair.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 10/16/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Ceasar L. on 11/15/2017
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Ceasar said their service could of been better.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 10/31/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Mike H. on 11/14/2017
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Mike said he has been taking his vehicle to this facility ever since he bought the vehicle there in 2005. They have always been good to him and they do good by him. They are awesome. He has had his muffler, brakes and everything is good.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
ALLEN W. on 11/10/2017
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"Quick and efficient service"
Drove right in and car was serviced immediately. Very efficient at a reasonable cost.
Vehicle: Honda Accord Cpe
Service Date: 11/09/2017
Review Created: 11/10/2017 10:31 AM
Jacqueline G. on 11/10/2017
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Jacqueline said this business provided good service. The service was on time and she did not have any complaints.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/18/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Jelin L. on 11/08/2017
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Jelin said everything is fine. The staff provided good service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/31/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
FRANK Q. on 11/07/2017
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"Decent place,competent work..."
Place decent..work competent. ..
Vehicle: Lincoln Continental
Service Date: 10/18/2017
Review Created: 11/07/2017 03:31 PM
Charles M. on 11/07/2017
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Charles said the business did a good job on his vehicle. It runs better than before and he would recommend the business.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Mike F. on 11/07/2017
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Mike said the workers at this business did a good job.
Vehicle: Lexus LS 400
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
victor b. on 11/05/2017
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"Excellent service "
Thank you mr. Jeff and staffs. By the way also very friendly.
Vehicle: Volkswagen Passat Sedan
Service Date: 11/04/2017
Review Created: 11/05/2017 05:27 PM
Oddy M. on 10/31/2017
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Oddy said the service was fast and they were very friendly to him. They even gave him a ride home. He hopes they keep up the good work.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Michael V. on 10/26/2017
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Michael said this business provided good service and they have nice staff.
Vehicle: Lexus RX 300 Luxury SUV
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Paul F. on 10/26/2017
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Paul said this business was very nice and helpful. They provided good service.
Vehicle: Hyundai Elantra Touring
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Ricardo H. on 10/25/2017
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Ricardo said this business was able to get his vehicle in right away and they did a good job.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/21/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Shawn B. on 10/21/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointing"
Needed my battery replaced. Could not get my van to the shop because of towing issues. Notified the repair shop to beg for help and she was Unreasonable stating the shop closes at 4pm that day and could not send a person to jump the car. I was ill with the flu and ill at the lack of customer service provided. I am a customer and spent several thousands of dollars in this shop over the years. Very rude and ice cold non human people at this shop. Took my money and got a battery replaced with there Competitor. Thaniks for nothing.
Service Date: 10/06/2017
Review Created: 10/21/2017 12:54 PM
Jeff D. at Mufflex Auto responded on 10/23/2017

As we strive to provide excellent service to all our customers no mater "how much" or little they have spent. Unfortunaly this particular day was my childrens (Parents night) at their school, as any parent knows they start very early and are almost impossible to make on time for anyone that works.
And as our insurnce only covers our employees on premises, there were liabilty issues with asking one of our employees to assist. I do not know what the towing issues were that made this customer feel she could not have the vehicle towed. But we did offer sending a tow truck. Which as customer stated was not an option for her. We regret her inconvience. And offer our apologies in this matter.

James M. on 10/19/2017
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James said he was very happy with the work this business did. He suggested they keep up the good work.
Vehicle: Mazda B2000
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Jovany C. on 10/18/2017
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Jovany said the employees were helpful. They made sure to look for a permanent solution for his vehicle.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 10/14/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
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