Verified Customer
Thanks for providing us feedback. You are correct the total repair invoice with tax out the door was $287.07. There may be some confusion on your part concerning the breakdown of the invoice, and what we were asked to help repair. The car was towed in for a no start issue not general maintenance. The cost break downs are as follows: oil change $49.85, spark plugs $135.52, and no start diagnostic $79.99 plus tax and fees. We diagnosed that the cars oil was very low and dirty. Also the spark plugs were worn and carbon fouled. We recommend changing the oil and plugs as a first step to get the car running. Given the car's condition on arrival we are fortunate the first steps mediated your issues on the vehicle. We have ASE master technicians over seeing all work and offer a 4yr/48k warranty as an advanced mechanical repair shop. We realize that $288 can be a large figure. We only ask that you reconsider your review as the repair breakdown for work performed was priced at fair market.