Murfreesboro Auto Repair Review from Melissa T. on 11/25/2019


MT
Melissa T.
Mc Minnville, TN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019
Best service I've ever received when it comes to maintenance/repairs on my vehicles.
Murfreesboro Auto Repair is by far the best, most outstanding Auto repair company within at least 100 miles if not more. The office was already closed, but I contacted the company via email. Within just a few hours, I had received a response that they would be willing to look at my vehicle. Next morning, I called and spoke with Clara, who was kind and listened to what my needs were. I was able to make an appointment that very same day for someone to look at my car.

This company was very accommodating as I had two different areas of my car needing diagnostics, I was still able to work from within their building. I would not have been able to do that with other repair shops. The owner Eric was very kind, as were the mechanics in the back. When the mechanic could not hear the grinding sound I had reported, he didn't assume what the issue was, but actually had me drive around with him to try and show him the noise. Even more, once he looked at my car again, he not only told me what the issues were, but actually showed me on the vehicle itself! Never in my life has that ever happened. I'm only apologetic that I did not remember the gentleman's name so I could mention him here.

The company sticks to what they say, even with the Loaner Vehicle! I was so grateful to have that, as I live nearly an hour away, so getting to an from would have otherwise been an expensive problem. With all the work that needed done on my car, it was finished by 11am the next morning! Super fast, super friendly shop! I would recommend for anyone to have any service completed on their vehicle with Murfreesboro Auto Repair! They are my new Mechanics!

Thank you all, Eric, Clara and all the mechanics for your great service!